I signed up both my children for Wukong Chinese and I find the sales practices very scammy and aggressive. You will be told you have X number of classes and after you paid, you will get only X-Y class... Ver mais
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Veja o que dizem as avaliações
My son has been learning Mandarin with Wu Kong for almost 2 years. I’m pleased to see that he is engaged in the programme and making progress. The teachers are very professional and enthusiastic about... Ver mais
A empresa respondeu
Consistently the teachers (one for each of my granddaughters and their trial teacher), so far we have experienced 6(?) teachers and all are effective and encouraging teachers for the young American (E... Ver mais
The teachers are very patient, experienced and engaging with students. My kids enjoy their one on one and group classes. They genuinely feel like they are learning useful things from Wukong classes.... Ver mais
Detalhes da empresa
Escrito pela empresa
Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.
Informações de contato
340 E Middlefield Rd, Mountain View, CA, 94043, Mountain View, Estados Unidos
- (628) 358-9588
- branding@wukongsch.com
- wukongsch.com
4,4
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da WuKong Education
Dear Summer “一直努力的夏天” R,
Thank you for sharing your feedback. We’re delighted to hear that you’re happy with our teacher. We look forward to supporting your child's continued learning.
Best regards,
WuKong Customer Support Team
Both of our kids have been taking…
Both of our kids have been taking Chinese lessons for two years. We love how flexible and connivence WuKong is. Our advisor is really good at finding good teacher and moving schedule as we need. Great communication
8 de setembro de 2026
Resposta da WuKong Education
Dear Kim,
Thank you for sharing your feedback. We are glad to hear that WuKong has been a good fit for your family. We remain committed to supporting your family’s learning journey.
Best regards,
WuKong Customer Support Team
Teacher and content is very interesting…
Teacher and content is very interesting can keep kids engaged. However the sales sometime too aggresive
8 de setembro de 2026
Resposta da WuKong Education
Dear WS,
Thank you for sharing your feedback. We’re delighted to hear that you’re happy with our teacher and content. We’ve also shared your feedback regarding the sales communication with the relevant team.
Best regards,
WuKong Customer Support Team
teacher knows how to suit to student's…
teacher knows how to suit to student's level of capability. interactive and fun way of learning. repetitive so its easier to remember. the cartoon characters and design in the classroom are interesting. easy to schedule classes.
18 de agosto de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We’re delighted to hear you’ve had a positive experience with us. We truly appreciate your kind words and support.
Best regards,
WuKong Customer Support Team
Great first class
Mrs. Guo is kind and skillful. She helped the kid warm up quickly and enjoyed the first class. Provided comprehensive feedback after the class.
3 de setembro de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that your child had a great first class with Mrs. Guo. We look forward to supporting your family’s continued learning.
Best regards,
WuKong Customer Support Team
Excellent experience
Excellent experience. Teacher Cao was very patient and inspiring. Thanks
2 de setembro de 2026
Resposta da WuKong Education
Dear Jane,
Thank you for sharing your feedback. We are delighted to hear that you’re happy with your experience with us and our teacher. We truly appreciate your support.
Best regards,
WuKong Customer Support Team
Chinese lesson is very comprehensive
Chinese lesson is very comprehensive, teachers are energetic.
20 de agosto de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that you are happy with our Chinese lessons and teachers. We truly appreciate your support.
Best regards,
WuKong Customer Support Team
The free lessons went well but it was…
The free lessons went well but it was too much for us. Then they won’t stop pestering you to join. Phone calls, multiple sms etc. Put this into consideration! Leave us alone already or I will call you again
1 de outubro de 2025
Avaliação não solicitada
Resposta da WuKong Education
尊敬的家长，
感谢您的反馈。您提到的问题我们已经反馈给相关团队。
此致
悟空客服团队
My daughter is enjoying the…
My daughter is enjoying the interactions with her teacher.
18 de agosto de 2026
Resposta da WuKong Education
Dear Cleopatra,
Thank you for sharing your feedback. We are glad to hear that your daughter has had a positive experience with her teacher. We look forward to supporting her continued learning.
Best regards,
WuKong Customer Support Team
Teacher Soda is kind and patient
Teacher Soda is kind and patient. His English is easy to understand 😄 We would give him 5 stars but we haven't done enough of lessons to see all of his potential. Maybe 5 stars in the future 😁
14 de agosto de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We’re glad to hear that you’re happy with our teacher. We look forward to supporting your family’s continued learning.
Best regards,
WuKong Customer Support Team
Recommended
Both of my daughters are making big progress after enrolling in Wukong Chinese online courses. The teachers are very professional and experienced. I highly recommend this learning app to those who want to improve their Mandarin skills.
3 de setembro de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that both of your daughters are making great progress in Chinese. We truly appreciate your support and recommendation.
Best regards,
WuKong Customer Support Team
Nice class for Chinese learning
My kids learned a lot about Chinese, and they also had fun.
3 de setembro de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear your kids are enjoying their Chinese classes. We look forward to supporting their continued learning journey.
Best regards,
WuKong Customer Support Team
Good experience overall
We have been with WuKong for almost 3 years. We are very happy with our kids’ improvements on their Chinese. Only one complaint is that the 班主任 keeps asking for recommendations for new students. I understand it’s their job to explore more potential students, but it’s getting annoying after we have explained that we don’t have more!
3 de setembro de 2026
Resposta da WuKong Education
Dear Kimika,
Thank you for sharing your feedback. We are glad to hear that you’re happy with your kid’s progress in Chinese. We’ll also take note of your feedback about referral requests.
Best regards,
WuKong Customer Support Team
家长沟通和服务有待改善
我们体验了这么多家线上数学课，从火花到豌豆思维，再到悟空，悟空的整体体验感真的明显差很多。班主任老师除了让我们加课时的时候联系得特别频繁，之后就没有主动跟家长沟通过孩子的上课和作业完成情况。家长不可能每天都盯着孩子上课做作业，班主任最基本的职责就是及时跟家长反馈孩子的学习情况，但这一点在悟空的体验中没有感受到。希望这次新换的班主任老师能好一些。
31 de agosto de 2026
Resposta da WuKong Education
尊敬的家长，
感谢您分享的反馈。您提到的问题我们已经反馈给相关团队。
此致，
悟空客服团队
Resposta da WuKong Education
Dear Pascal,
Thank you for sharing your feedback. We are delighted to hear that you’re happy with your experience at WuKong. We truly appreciate your kind words and support.
Best regards,
WuKong Customer Support Team
Lessons cost too much not worth it, identity theft
Lessons cost too much not worth it. Homework is heavily A.I.-based; Chinese homework; identity theft
1 de setembro de 2026
Avaliação não solicitada
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. Please rest assured that we take the protection of our users’ personal information seriously and would never misuse it. We reached out to you through Trustpilot to request some information, but unfortunately, we have not received a response. With the relevant details, we would be able to identify your account and look further into your concerns. We would like the opportunity to assist if we can learn more about your situation.
Best regards,
WuKong Customer Support Team
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that you’ve had a positive experience with us. We truly appreciate your support.
Best regards,
WuKong Customer Support Team
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are glad to hear your kind words about our teacher and lessons. We truly appreciate your support.
Best regards,
WuKong Customer Support Team
Resposta da WuKong Education
尊敬的家长，
感谢您分享的反馈。很高兴得到您的认可，也感谢您对悟空的支持！
此致，
悟空客服团队
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