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WuKong Education Avaliações 

1.193
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The teachers are very patient, experienced and engaging with students. My kids enjoy their one on one and group classes. They genuinely feel like they are learning useful things from Wukong classes.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sales people are pushy. The curriculum is ok, but we had an experience recently where the teacher appeared to be in a public place while giving the lesson. We assume this was the case because she was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My son has been learning Mandarin with Wu Kong for almost 2 years. I’m pleased to see that he is engaged in the programme and making progress. The teachers are very professional and enthusiastic about... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Consistently the teachers (one for each of my granddaughters and their trial teacher), so far we have experienced 6(?) teachers and all are effective and encouraging teachers for the young American (E... Ver mais

Detalhes da empresa

  1. Instituição Educacional

Escrito pela empresa

Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.193)

341 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Method

Method, structured approach, learning content, learning materials

22 de setembro de 2026
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Resposta da WuKong Education

Dear Mario,​

Thank you for sharing your feedback. We’re glad to hear that you are happy with our curriculum. We truly appreciate your support.​

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend

The teachers and the application are amazing. My 5yo son is engaged and excited to complete homework. The pace of the lessons is perfect for us and I see just as much result or maybe even more than the other language class he attends in person.

21 de setembro de 2026
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Resposta da WuKong Education

Dear Nikoleta,

Thank you for sharing your feedback. We’re delighted to hear that your son is enjoying the classes and making great progress with WuKong. We truly appreciate your recommendation and support.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

悟空的语文教学接近国内的语文教学 听读写作有一定的深度…

悟空的语文教学接近国内的语文教学 听读写作有一定的深度 比较海外华人办的“中文学校”只是认个字 谈不上是“语文”

15 de setembro de 2026
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Resposta da WuKong Education

尊敬的家长,

感谢您分享反馈。很高兴获得您的认可,也感谢您对我们的信任和支持。

此致,
悟空客服团队

Avaliado com 1 de um total de 5 estrelas

Take sick leave exactly before class…

Take sick leave exactly before class starts because kid has fever, and kid didn’t join the class. It’s not possible to reschedule for make up class, that’s really unreasonable.

22 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,​

Thank you for sharing your feedback. We’ve noted your comments and shared them with the relevant team.​

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Communicate is good

Communicate is good

21 de setembro de 2026
Avaliação não solicitada
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Resposta da WuKong Education

Dear Yanna,

Thank you for sharing your feedback. We’re glad to hear that you’ve had a positive experience communicating with our team. We truly appreciate your support.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Very interactive classes

The one vs. one class really helps Valery to open her mouth and speak Chinese. The teachers are very helpful too.

15 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,​

Thank you for sharing your feedback. We’re delighted to hear that our one-on-one classes are helping Valery feel more comfortable speaking Chinese. We look forward to supporting your family’s continued learning journey.

Best regards,
WuKong Customer Support Team

Avaliado com 4 de um total de 5 estrelas

Good learning lessons

The teacher and coorindators are patient and friendly. The teacher is gentle and make the teaching enjoyable. My daughter enjoyed the class.

31 de agosto de 2026
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Resposta da WuKong Education

Dear Qi,

Thank you for sharing your feedback. We’re delighted to hear that your daughter enjoyed the class and that our team made your family's learning experience a positive one. We truly appreciate your trust and support.

Best regards,
WuKong Customer Support Team

Avaliado com 4 de um total de 5 estrelas

Generally good.

15 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We’re glad to hear that you’ve had a positive experience with us. We truly appreciate your support.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We’re glad to hear that your child is willing to attend the classes. We look forward to supporting your family’s learning journey.

Best regards,
WuKong Customer Support Team

Avaliado com 2 de um total de 5 estrelas

Too many kids in one class,most kids…

Too many kids in one class,most kids has no chance to answers question

4 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We’ve noted your comments and passed them on to the relevant team.

Best regards,
WuKong Customer Support Team

Avaliado com 4 de um total de 5 estrelas

I enjoy the lessons and how the topic…

I enjoy the lessons and how the topic is being taught, I also like how the school is intentional to communicate with the parents about the child’s progress. However, the credits system is not to my liking. Also, if there is lesser hard selling it would be great.

11 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the lessons. We also appreciate you sharing your suggestions and have passed them on to the relevant team.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

杉杉老師 is v good

杉杉老師 is v good, Enoch enjoys and learns lots from her!

15 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We’re glad to know Enoch has a great learning experience with our teacher. We look forward to supporting your family’s continued learning journey.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

good teacher

16 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your kind words about our teacher. We truly appreciate your support.

Best regards,
WuKong Customer Support Team

Avaliado com 4 de um total de 5 estrelas

The teacher Joy is great and patience…

The teacher Joy is great and patience ever since he started learning his first lesson.

6 de fevereiro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We’re delighted to hear you are happy with our teacher. We look forward to supporting your family’s continued learning journey.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

I like the materials

I like the materials, the way of teaching, the App, the expression of the teacher and the following up after class.

30 de agosto de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We are glad to hear that you have had a positive experience with us. We truly appreciate your trust and support.

Best regards,
WuKong Customer Support Team

Avaliado com 4 de um total de 5 estrelas

Good teaching skills

Teaching in a vivid and easy way for kids to understand and absorb the knowledge easier.
However the follow up service isn’t very efficient, the first assistant teacher is responsible and later ones are mainly focus on selling courses but not providing corresponding services meanwhile.

12 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We are glad to hear that the teaching style works well for your child. We have noted your comments regarding follow-up service and passed them to our relevant team.

Best regards,
WuKong Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Good for my son

Good experience, my son's Chinese improved a lot

16 de setembro de 2026
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Resposta da WuKong Education

Dear Yan Sun,

Thank you for sharing your feedback. We’re delighted to hear your son has made great progress in Chinese. We look forward to supporting his continued learning journey.

Best regards,
WuKong Customer Support Team

Avaliado com 2 de um total de 5 estrelas

Frequent Teacher Changes and Insufficient Cumulative Review

**Frequent Teacher Changes and Insufficient Cumulative Review**

We have gone through several different teachers, and I feel that the teacher turnover rate has been a little too high. My son can learn the characters very well during each lesson, but the curriculum does not seem to include enough cumulative review. As a result, he is not retaining what he learned in previous lessons. This appears to be a weakness in the curriculum design. Although an individual teacher may be able to compensate for it through extra effort, what is really needed is systematic support built into the curriculum rather than relying on individual teachers.

16 de setembro de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We have noted your comments and passed them on to the relevant team.

Best regards,
WuKong Customer Support Team

Avaliado com 2 de um total de 5 estrelas

没有非洲时间的排课

没有非洲时间的排课,收完钱迟迟排不上合适的上课时间。一个月了还没开始上课呢

29 de agosto de 2026
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Resposta da WuKong Education

尊敬的Benice,

感谢您的反馈。我们已将您提到的问题反馈给相关团队。

此致
悟空客服团队

Avaliado com 4 de um total de 5 estrelas

老师很专业也很耐心

老师很专业也很耐心!

15 de setembro de 2026
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Resposta da WuKong Education

尊敬的家长,

感谢您分享宝贵反馈。很高兴我们的老师得到了您的认可,也感谢您的信任与支持。

此致
悟空客服团队

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