1BoxOffice Avaliações 

328
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

التذكره قيمتها الحقيقيه كانت84 يورو وبيعت لي ب 176 يورو اي السعر كان غير منطقي ورد على اتمام عملية الشراء وتجهيز التذكره اخذ وقت طويل وموقع في الملعب كان سيء الرجاء منكم الشفافيه قبل بيع اي تذكره وشك... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super goede ervaring met dit bedrijf. Tickets voor Lazio Roma tegen Atalanta Bergamo gekocht. Deze kregen we een paar dagen voor de wedstrijd via de mail binnen. Uiteindelijk door omstandigheden nog e... Ver mais

Avaliado com 4 de um total de 5 estrelas

A personal data request is too much pushy: you will need to provide us with the below information within 24 hours so we can deliver your ticket(s) without any delay. Failure to provide us with the at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised. Searched online for various companies and decided to go with 1boxoffice. Slightly nervous ordering from an online company but tickets were sent as promised. Seats were decent vie... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Escrito pela empresa

1BoxOffice is a leading global online ticket marketplace specialising in premium and hard-to-find event tickets for football, sports, and live entertainment worldwide. We help fans buy event tickets online securely and with confidence, connecting them to unforgettable live experiences at major stadiums, arenas, and venues across the globe. At 1BoxOffice, we make it easy to purchase football tickets online for some of the world’s most in-demand teams, including Arsenal, Chelsea, Liverpool, Manchester City, Manchester United, Tottenham Hotspur, FC Barcelona, Real Madrid, Juventus, AC Milan, and Benfica. Whether you are looking for last-minute match tickets or planning ahead for a big fixture, our platform provides access to a wide selection of seats for domestic and international matches. We also offer tickets for the biggest football competitions, including the English Premier League, UEFA Champions League, Europa League, FA Cup, La Liga, Serie A, Bundesliga, and the World Cup. From league clashes and cup finals to European nights and international tournaments, 1BoxOffice helps fans experience football live, no matter where they are in the world. Beyond football, 1BoxOffice is a trusted destination for major sporting and entertainment events, including Formula 1 (F1), Tennis tournaments, Boxing, UFC, fireworks displays, and special live events. Our extensive network of verified sellers allows us to provide access to events that are often sold out or difficult to obtain through primary channels. We are committed to delivering a smooth, transparent, and secure ticket-buying experience. Our user-friendly platform, secure checkout process, and dedicated customer support ensure peace of mind from purchase to event day. Whether you are a lifelong supporter, a travelling fan, or looking for a unique live experience, 1BoxOffice is here to help you get closer to the action. Join thousands of customers worldwide who trust 1BoxOffice to buy tickets online for football matches, sports events, and live entertainment — and turn unforgettable moments into lasting memories.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

328 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 18% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(328)

43 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible after sales service

I bought tickets to lazio v Parma and unfortunately the game was rearranged 5 days before from Saturday to Monday. I contacted to say I was flying home to the UK before the game and and tried several attempts to contact and try to resell. By the time they told me how to do this after 5 attempts to ask for help they had emailed me the tickets and funnily enough then told me it was now too late to resell in their site as I was in possession of the tickets. Appalling after service, just kept sending me T&Cs which state non refundable. I knew that when I bought them but due to this rescheduling I just wanted to try to resell. I ended up going into the lazio store in Rome and asked them to check the tickets for me and they said that they were not even registered under my name but under a business name in Asia so I had no way of selling another way either. The email they sent me even told me I had to say these were ‘a gift from a friend’!! Some gift!! £200 pounds spent and totally wasted- don’t waste your money also!!!!!

27 de abril de 2025
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Paul,

Thank you for sharing your experience. We’re truly sorry to hear about your disappointment.

Unfortunately, fixture changes are made by the league or organisers at very short notice, and as a ticket marketplace, we have no control over rescheduling. Our tickets remain valid for the new date, which is why our terms state they are non-refundable. We do understand, however, how frustrating this can be if your travel plans don’t allow you to attend.

Regarding resale, our platform allows tickets to be relisted, but this process must be initiated before tickets are dispatched. In your case, by the time multiple requests came through and the tickets had already been delivered, our system was unable to accept them back for resale. We regret the delay in communication and will review this internally to ensure clearer guidance is provided faster in the future.

On the naming point: many tickets are issued directly from clubs or their partners in bulk, so they can sometimes display a business or third-party name rather than the purchaser’s. This does not affect validity, and thousands of fans enter with such tickets every season. Where required, we also provide guidance (such as the “gift from a friend” note) to make entry smooth, as this is standard practice for corporate or marketplace allocations.

We completely understand your frustration at not being able to attend, and we appreciate your feedback, it helps us improve both our communication and after-sales support.

— 1BoxOffice Customer Support

Avaliado com 1 de um total de 5 estrelas

Be careful ordering with 1BoxOffice- not advised

I ordered two tickets to see Lazio play in Rome while I was visiting the city. I ordered the tickets 5 days before the match, and 4 or 5 hours after I purchased the tickets, it was announced that the match is going to be rescheduled because it coincides with the same day that the Pope's funeral is taking place. It has been rescheduled for two days later, but I have already left Rome by then.

I had not yet received the tickets so I emailed 1BoxOffice to ask for my order to be cancelled and refunded. They have refused to refund me because they say all sales are final, despite it only being a few hours after I placed the order.

They have charged a 25% on top of the ticket price, and have suggested I could resell my tickets on their platform to sell to another buyer (which I assume will make them another 25% commission).

I understand these kinds of change in schedules are beyond their control, but given that it happened within a few hours of me making the order, I feel they should refund me as now I have spent almost €100 and I cannot attend the game through no fault of my own.

Really poor customer service- would be cautious before ordering with this company

23 de abril de 2025
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Simon,

Thank you for your review. We’re sorry to hear about your experience and fully understand your frustration.

Fixture changes are always made by the league or organisers, in this case due to the Pope’s funeral, and unfortunately, they can sometimes be announced at very short notice. As a ticket marketplace, we have no control over scheduling, and all tickets remain valid for the new date, which is why our terms and conditions state that all sales are final.

We do offer the option for customers to resell tickets on our platform if they are unable to attend, but this must be done once tickets are confirmed and assigned. We understand how disappointing it must have been for you not to be able to use the tickets due to your travel plans, and we genuinely regret that this left you out of pocket.

Your point about the timing of your order is noted, and we’ll review how we handle similar cases in the future to see if there’s a way we can provide a better experience in such rare circumstances.

We value your feedback, and while we cannot change the outcome of this particular case, please be assured that we are committed to improving transparency and communication for our customers.

— 1BoxOffice Customer Support

Avaliado com 5 de um total de 5 estrelas

I find 1box to be an honest &…

I find 1box to be an honest & reasonable destination for Liverpool tickets. Their deliveries are always prompt and the pricing is the best on offer.

20 de abril de 2025
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Abraham,

Thank you for your kind words! We’re thrilled to hear that you’ve found 1BoxOffice to be a reliable and reasonable choice for Liverpool tickets. It’s great to know our prompt delivery and competitive pricing have met your expectations.

We really appreciate your trust and look forward to helping you secure more tickets for future matches and events!

— 1BoxOffice Customer Support

Avaliado com 1 de um total de 5 estrelas

Avoid! They Have Little Concern for their Customers

In December I bought PSG tickets for my son’s birthday for 20 April. We got great seats. Three days before the match, they said they couldn’t secure the seats we paid for but would give us lesser seats with a poor view and credit us 15€ per ticket. I refused and asked for a refund because there were actually plenty of tix left on the PSG site. Then suddenly they were magically able to produce the correct tickets. Then they sent me the tickets with the heading of 20 April on the morning of 19 April (the tix themselves had no date or time on them). So this morning (20 April) my son asked why he saw online that the game had already been played? Turns out the date changed, but they claim no responsibility for letting us know and further have no remorse about continuing to send the email correspondence with 20 April as the heading, even AFTER the date change. Lazy and negligent with little care for their customers or the little heart they broke. So there we have it, no game for my son’s birthday and not even a refund.

19 de abril de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

You are not flexible

You are not flexible. I wanted to change seats with additional payment. Your colleagues said this was not possible, although there were other places.

23 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised

Pleasantly surprised. Searched online for various companies and decided to go with 1boxoffice. Slightly nervous ordering from an online company but tickets were sent as promised. Seats were decent view and would recommend. Went to Napoli v Empoli

14 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad location …

The seats were located very high at the last official block for Milan fans which was full of Inter fans and the glass separator was partially blocking the view. I expected a more centric location with closer view in return to the high price paid

2 de abril de 2025
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Mohamed,

Thank you for sharing your feedback. We’re glad you received your tickets but are sorry to hear the seating location did not meet your expectations.

As 1BoxOffice is a marketplace, tickets are listed by independent sellers, and seat locations are provided based on the category purchased. For very high-demand fixtures like Milan vs Inter, availability is often limited and prices can rise due to market demand. We always aim to ensure that the seat details and categories are clearly stated before purchase, but we understand how disappointing it can be if the view isn’t what you had hoped for.

We truly value your comments, and we’ll continue working with our sellers to make listings as transparent as possible so that fans know exactly what to expect.

— 1BoxOffice Customer Support

Avaliado com 1 de um total de 5 estrelas

I bought a ticket

I bought a ticket, the match is tomorrow and I haven't received my ticket yet. And although I send an e-mail, no one returns.
They definitely sold me the ticket on the WL4 side and it was open. It was also where the soccer players were close to the exit stand. We bought this place on purpose, paying a lot of money. On the day of the match they wanted to send me to a place on the other side, but after a fight I had to buy a ticket for WL6. I still had the WL4 ticket with the receipt. But they projected their problems onto me. Because of this site, I had to watch the match closed until it started. My advice to you is never trust this site if you are buying by selecting seats or tribunes. We had to fight to get our seats until the last match time in an amateurish way to justify themselves. Stay away from a place beyond awful.

26 de março de 2025
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Dear A.Taha,

We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify that the ticket you purchased was for the Longside Lower Tier in East Lower North Block 6, Row G – just seven rows from the pitch. These are excellent seats offering a close-up view of the action and fall exactly within the category you selected when placing your order.

As per our communications, we understand you were hoping to capture pre-match content for your social media, to help you build your following, but any temporary obstruction caused by stadium operations, such as interviews or broadcast equipment arranged by the football club, is unfortunately beyond our control. Your ticket provided access to the location you paid for and was delivered as described. Your review is not a fair experience and we hope potential customers reading our response will feel the same.

Additionally, while we always welcome feedback, we must stress that rude or inappropriate behaviour towards our staff is not acceptable. We are here to assist and support you, but respectful communication is essential.

We appreciate your understanding and hope to continue supporting your ticketing needs in the future.

Kind regards,
Customer Support Team
1BoxOffice.com

Avaliado com 4 de um total de 5 estrelas

Attending the Arsenal games.

The process of buying tickets is easy, and the customer support is helpful. However, I deducted one star because they don't notify you when the tickets will be sent, and we receive them before the game.

Best

25 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Incredibly Smooth Process

I bought tickets for the Real Madrid V Man City game and it was such a smooth process. Incredibly helpful staff, great prices and wonderful seats for the price. I would absolutely recommend 1BoxOffice to anyone in need of tickets.

20 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Should be able to choose ZERO STARS!

Should be able to choose ZERO STARS!! This company just charged my account a 1.25 and an hour later credited it back to me. I guess they were checking to see if they could SCAM my account because I didn’t purchase anything from the country of DUBAI.
Beware!! People maybe getting tickets for a great price but that’s because they’re charging them to someone else’s stolen credit card number and walking off with the cash!! 🤬🤬

23 de janeiro de 2025
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Kathy,

Thank you for bringing this to our attention. We take any allegation of fraudulent activity extremely seriously. Please be assured that 1BoxOffice does not store or have access to customer card details, and payments are processed securely through trusted third-party payment providers who comply with strict industry regulations.

If you believe there has been an unauthorised charge, we recommend continuing to work closely with your bank to investigate, as they will be able to trace the source and protect your account. We would also be grateful if you could contact our support team directly with any details so we can assist further and provide documentation from our side.

Your security and trust are very important to us, and we’re committed to supporting you in resolving this matter.

— 1BoxOffice Customer Support

Avaliado com 5 de um total de 5 estrelas

Fast and reliable

I got a ticket for a Tottenham match a day before of the match and was a bit stressed about wether my ticket was valid and legit as I’d heard few stories from my friends, but at the end of the day I could use the ticket to pass the gates and watch the match. Very handy! Thanks

28 de dezembro de 2024

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