AGA Avaliações 2.390

Very efficient and friendly team, Skip and Zen, removed my oil fired Aga. Looking forward to delivery of new electric Aga in 2 weeks time!

The delivery date was postponed twice (I was told due to component supply issues) but now its here, we are delighted with the quality and design of the oven. Simon and Paul (delivery and installation team) were really great; polite, friendly and efficient.

Helpful, friendly service. Steps taken to try and solve the problem

Installation of our new Aga completed by Skip and Zen this morning 28th of April. They arrived bang on time and 90 mins later all completed with no fuss or drama. All the oven's controls and functions were clearly explained. I thought this is just what you expect from a premium manufacturer and put a review on Trustpilot. Afterwards I found they had left the new range cooker with components loose and burners not adjusted correctly. Even though they fitted these components they left with no advice of the issues and moved on to probably do a crap job for someone else. Aga's Customer Service arranged for an engineer to resolve the problems and he arrived but had no accreditation to work on LPG appliances. What a disaster. So today 12th of May we are still waiting to use our £5k oven?? ?

Great company, excellent aftercare and superb installation team. Thank you so much ☺️ My client is very happy with 60 hot plate electric in linen! It looks amazing

We are new to Aga cooking and have always wanted an Aga so decided when our kitchen needed replacing this was the right time. We visited Aga - Kidderminster and was greeted by Roger . He was very helpful when wanting advice with which Aga to go with. We decided to go with the ER7 150 on Duck Egg. From placing the order right through to delivery their customer service was 100% and were very accommodating when we had a delay with having our new floor tiles fitted Linda changed our delivery date with no issues
Delivery day - the communication between Lak & us was amazing. Lak & Mark were friendly professional knowledgeable. Lak gave us some great tips and left his mobile number if we had any questions or issues in the future.
We can’t wait to start cooking with our new Aga
Thanks for a great service

Being new to an Aga I am unsure of the correct terminology to use when describing a problem. Yet, the staff understood and went through all the facts in a simple, and easily understood manner. They gave options and other details should I wish to go further. In the end they had answered questions that I had not even formulated at that time. A complete service. I am impressed and can happily recommend Aga to anyone with such service as this.

Fantastic installation team Skip,Paul and Clive arrived on time and had the new AGA fitted and running in 60mins, first class service, great demonstration, well done 👏, 5 star service, thank you.

Very helpful with technical installation assistance of an old unit.
very impressed how Aga have such good customer service.
This time Loren was very honest and quick to help me solve my issue

Lak and Mark did a fantastic job in fitting my rangemaster. They were courteous and knowledgeable making everyone feel relaxed after what has been a stressful period. They arrived prompt and made everything a really exciting and pleasant experience. He even joked at the start saying they had a red rangemaster on the van. (I ordered black). After a bad experience with fed ex this last week I was nearly in tears thinking nothing else can go wrong!!

Very helpful email response. Sadly not able to get hold of the required part but had constructive suggestions.

Very helpful

Very quick help and answer.

We were really pleased with our recent installation of our Rangemaster. Lak and Mark were really professional and the communication was brilliant. Great job!

My experience was the staff member knew how to solve the problem without having to give a huge explanation. She issued instructions on how to solve my problem and within a short period of time the problem was resolved.

The new Aga is so much advanced over our old one. The quality is as before unbeatable with new advances in saving power thus saving money.
The removal and replacement crew were the very best for handling very heavy products and completed the exchange in two hours exactly. A very good 10/10 British company.

Despite a call to replace my simmering oven and roasting oven with new tunnels on a 2 year old ER7 I was left with 2 scratched tunnels only to be told they fitted perfectly correctly. £16000 pounds to. To be told that is disgusting . I await a resolve

Great delivery service... Top mark's

A very nice, friendly and knowledgeable person to deal with. Very quick and excellent problem-solving.

Lack & Mark were, without exception, highly skilled, polite, meticulous and tidy. A pleasure to have in our home.