De ce nu mi s a parut complet ok, pentru ca din decembrie cand am depus cererea si pana in august nu am primit nici un semn de la voi si apoi am dat email sa intreb ce se intampla si in 3 zile mi s a... Ver mais

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Veja o que dizem as avaliações
After a flight delay of over 24 hours, Airclaim helped me get a compensation with success. The only downside was that it took several months. If you have some patience, you'll eventually get your com... Ver mais
Recomand cu toata increderea Airclaim, am beneficiat de tot suportul, in special de amabilitatea persoanei cu care am discutat la telefon pentru rezolvarea problemelor legate de zborul meu anulat. In... Ver mais
Servicio muy eficiente. El pago fue El acordado según el contrato inicial. El trato con la cliente fue muy profesional, las explicaciones muy claras y a la brevedad posible. Siempre muy cordiales... Ver mais
Detalhes da empresa
Escrito pela empresa
Airclaim.com a leading company in handling flight delay, cancellation, and overbooking claims since 2018. Founded in 2017, we have since been committed to enforcing passengers rights under EU Regulation EC261/2004 by helping them claim their rightful compensations. As a memento to our growth and trustworthiness, we are proudly listed on the Bucharest Stock Exchange in Romania. This listing is an important milestone in our journey as it signifies our commitment to transparency, credibility, and growth.
Informações de contato
Pipera nr.1 HYPERION TOWERS, 077190, Voluntari, Romênia
- contact@airclaim.com
- www.airclaim.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Volo in overbooking
Volo in overbooking, ho effettuato il processo di compensazione con air claim, dopo un mese li ho contattati per avere novità e un assistente virtuale mi dice che non ho diritto alla compensazione, quando pensavate di dirmelo? E come mai non ho diritto alla compensazione? Mai più, conviene fare il reclamo direttamente all'Agenzia con cui si è effettuato il volo

Resposta da AirClaim
Solicitud sin respuesta desde hace + de 10 días
He enviado la solicitud hace ya 15 días y no tengo respuesta, he escrito varios correos y he rellenado el formulario de contacto y sigo sin absolutamente ninguna respuesta. Tantas empresas que hay para esto y justamente he venido a escoger la menos eficiente.

Resposta da AirClaim
I had a great experience with AirClaim
I had a great experience with AirClaim. They handled my delayed flight claim professionally, and I received my compensation without having to deal with the airline myself.
They moved fast with the response
They do fast and accurate helpful work.
Good and fast
I had a very positive experience with Airclaim
I had a very positive experience with AirClaim. From the moment they took over my claim until the compensation was transferred to my bank account, I received excellent support throughout the entire process. Their team was always responsive, attentive, and answered all of my questions promptly.
The whole process took about six weeks, which I found to be quite reasonable. I was kept informed every step of the way and never had to worry about the status of my claim.
I would like to thank the AirClaim team once again for their professionalism, dedication, and excellent customer service. I highly recommend their services to anyone seeking compensation for a delayed or canceled flight.
Very difficult to communicate with
Very difficult to communicate with. I had to ask multiple times for follow-ups, and the responses were vague or sometimes nonexistent. I had to check the status myself and repeatedly ask for updates for months. If I hadn’t checked the latest status, I wouldn’t have known that the compensation had been approved.
When I asked about it, I was told that the finance department had sent me an email requesting my bank account details. I definitely did not receive that email, not in my inbox, spam, or any other folder I checked everywhere. I had to follow up twice before they resent me the form. Extremely disappointing

Resposta da AirClaim
I am very pleased with AirClaim's…
I am very pleased with AirClaim's services. This is the second time I have called you for compensation for a flight delay and I have received the appropriate compensation each time. The whole process was simple, quick and professional.
From my point of view, you are a reliable team and I highly recommend you. Thank you for your help and seriousness!
O echipa de profesioniști care a tratat…
O echipa de profesioniști care a tratat problema mea cu seriozitate și transparenta de la primul email până la soluționarea cauzei și implicit plata despagubiri.
They where pushing till the end
After nearly 1 year fighting with the airline they achived s compensation, that was excelent
Poor service, better on your own
I tried online but I could see how much was their charge so I just sent the documents. I thought you had to accept before hand how much they were going to take and like this from my 250€ I ended up with just 162€ for nothing. I called the flight company several times, I sent the documents, they sent me my money one month after they had received them and I knew that just because I called the flight company to double check what was happening.
After emailed them about it magically the next day I got my money.
I’m not happy at all about the service, save you money and do everything yourself!!!!!

Resposta da AirClaim
favourable response, recieved money
We had a favourable response and received our money for the delayed flight. I expected better communication with the company, for exemple I expected to be informed about the stages that my complaint had completed and I wasn’t so I thought the company was not handling my case. Turns out I was wrong - they continued representing my case and I was notified about the favourable response.
This is a second time ,when I work witb…
This is a second time ,when I work witb them,great team ,aprreaciate your work
Air claim did all the work for me
Air claim did all the work for me, very quick and efficiently. Would use them again!
NO TRABAJAR CON ELLOS
Evitad a toda costa trabajar con esta gente. No sirven para nada y lo único que hacen es hacerte perder el tiempo. Son unos estafadores de mucho cuidado. Huid de esta gente
Airclaim is best because they are all…
Airclaim is best because they are all case care very good. I wish you all successful.thanks airclaim.
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