AirClaim Avaliações 

Airclaim was very effective obtaining the money from the claim from the airline, but very shady giving my share to me. Actually, they went silent after getting 1,200€ and never got back. I learnt from AESA that they had the money for more than two months, and never got back to me. I thought it was a complete scam. I had to insist 3 times over email, and threaten to complain Romanian authorities until they responded. Then, they acted as everything was normal and just asked for my IBAN account. At least this part was quick and easy, although the final share Airclaim keeps is pretty high. I don't think I will ever rely on them again, it is better to go directly to the airline or to AESA.

Horrible, I received almost half of the money and took 6 months. They never emailed me with status of the claim, I had to email them to get my compen and only after doing so they sent the payment form.

The company used over 3 months to pay me back what was owed. The others I travelled with got it much faster from others companies, and airclaim also took almost half of what I had claimed and what was promised. I was promised 250 euros, and I only got 160 back. I trusted them instead of the company I travelled with but that trust was broken. I Do not recommend using this service and I will not be using it again. I understand that they have to take a part of the service but almost 50% was not a part of the agreement, as well as it took such a long time.

I was a bit concerned because the information posted about my case on the website showed a 3-minute delay instead of the actual 3-hour delay. I tried to contact the team and sent five or six emails, but I did not receive a reply. Ultimately, the information I provided was correct, and I received compensation from the carrier. However, the communication channel was unclear, and my requests went unanswered. I think the support service needs to improve, but overall, I am satisfied with the compensation.

Grazie ad airclaim ho ricevuto la mia ricomepensa in giro di un mese. Sono molti precisi e disponibili per ogni risposta.

Llevan semanas dándome largas sobre una indemnización (que ya la compañía aérea les abonó). Me solicitan una y otra vez la misma documentación. No son serios, no cumplen los plazos y encima te tienen para adelante y para detrás todo el rato. MI AMIGA LA RECLAMÓ DIRECTAMENTE A LA COMPAÑÍA AEREA Y EN MENOS DE UNA SEMANA TENÍA EL DINERO EN SU CUENTA, SIN PROBLEMAS NI QUEBRADEROS DE CABEZA.

La gestión de esta compañía de Air Claim deja mucho que desear. Huye tú que puedes🤣

Exerience great and fast

the fact that you helped me get the compensation. but you forgot to send the confirmation. I had to email support to send me the payment details. otherwise everything is ok

Multumesc frumos pentru serviciile oferite ! Recomand cu drag .

I m very happy with the service,it is excellent and safe and I received my composition.thanks

Au răspuns repede și ne-au ajutat în cel mai scurt timp posibil. Foarte serioși!

Totul a decurs ok. Timpul a fost relativ exact așa cum a fost comunicat de la început . Mulțumesc

I used AirClaim to resolve a flight delay. The entire process was transparent and easy to track, and the funds were transferred in strict accordance with the initial contract. Efficient communication and a reasonable resolution time. A reliable company!

Process was very easy, fee was not cheap but better than getting nothing.

Great experience from a professional team. However, I was waiting for too long, and the compensation was smaller than what i expected. most probably Airclaim keeps a lot of money for their work

Excellent
One of my suggestion is to provide the online tracking with login.
I faced issues to login and each time i need to send mail to get the status.
Otherwise the experience is good.

I am very glad to air claim team for their tremendous support and fast service. I already recommended on of my friend and he already your customer. I wish every success of air claim members