Ancestry.co.uk Avaliações 

9.263
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very absorbing, Met family I never knew I had ( niece USA & cousin Yorkshire ).I have been in contact and messaging cousins and relatives I've found on Ancestry. I've also been able to answer some... Ver mais

Avaliado com 1 de um total de 5 estrelas

Great... subscription for 'all UK records' which only allows access to birth and marriage registers. What a scam. And now there's a glitch where I cannot crop any photo - it turns it into a pixel! The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I store my family tree on Ancestry. I love searching through the parish records and looking at other people's trees. I did my DNA which only confirmed everything that I had found so far. It meets m... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

II purchased a GIFT membership for my husband last Christmas and then followed this up with a DNA gift for his birthday. Not the cheapest of gifts but it absolutely fascinated him. HOWEVER.... I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Genealogista

Sobre Ancestry.co.uk

Escrito pela empresa

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Ancestry® is the UK’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, counties and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

VISIT OUR SUPPORT CENTRE

*Free trial terms apply


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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3,5

Todas as avaliações

(9.263)

1.125 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

I thought that ancestry was a good…

I thought that ancestry was a good platform for DNA and tracing your ancestors. But now they want more money to let you look at which parent you inherited your DNA from. So I don’t think they deserve anymore than 2 stars I’m very disappointed.

26 de julho de 2026
Avaliação não solicitada
logotipo da Ancestry.co.uk

Resposta da Ancestry.co.uk

Hi there, Graham. Hello. We hear your disappointment, and we completely understand why moving advanced features like parental DNA breakdowns behind a membership fee feels frustrating.

We want to reassure you that your core DNA results—including your full ethnicity breakdown, communities, and complete DNA matches list—are free to access. Subscription tiers help support ongoing research and advanced technology like SideView™, but your feedback on pricing and feature access is valuable, and we appreciate you sharing your thoughts with us

Avaliado com 4 de um total de 5 estrelas

DNA matching

I’ve solved the mystery of my paternal grandfather’s identity, with the invaluable help of Ancestry’s dna database. I still have mysteries further back to solve. It would help enormously if I could upload my “DECEASED” mother’s dna results, to confidently determine which dna matches are maternal and which are paternal. Thank you Ancestry you’ve helped a great deal but you could no more.

26 de julho de 2026
Avaliação não solicitada
logotipo da Ancestry.co.uk

Resposta da Ancestry.co.uk

Hi there, James. Thank you for sharing your success story—discovering a grandfather's identity is a huge milestone! While raw DNA uploads from other companies aren't accepted on Ancestry, you can view shared matches if your mother tested directly with us by having her account share manager access with you. Our SideView™ tool also helps sort your matches into maternal and paternal sides automatically. Here's to uncovering the rest of your family story!

Avaliado com 5 de um total de 5 estrelas

I love this site!

I love this site!

addictive but so informative

The updated website compared to when I used it many moons ago is AWESOME

Thank you

26 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Coco Ed’s list

I am 80 years old so a bit of a dinosaur when it comes to the tekke side I’m getting a little bit better and the more I use it the more family I find I’m now in contact with ancestors over the world.

26 de julho de 2026
Avaliação não solicitada
logotipo da Ancestry.co.uk

Resposta da Ancestry.co.uk

Hi there, Colin and Marlene. Thanks for your review. You are definitely not a dinosaur—you are an explorer! Learning new technology can be tough, but you are proving that it's never too late to master it. Connecting with relatives all across the globe is what this journey is all about. We are so proud to be part of your story, and we wish you many more exciting discoveries and new family connections!

Avaliado com 5 de um total de 5 estrelas

i really enjoyed the experemanaged i…

i really enjoyed the experence i should never had know,my eldest uncle caught measels and lost one of his eyes,and they had my aunty ann had down syndrome.when she was born she weighed 1 pound and she was wrapped in cotton wool and put in a draw,my nan was told that she wouldnt last the night,she lived until she was 55years old,my mum told me all about that and she also told me she used to feed her with a small silver spoon of condence milk,

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Going back in time

Finding information on my 4 grandparents' lines back to the 1500s in most cases was a revelation I didn't imagine when starting my journey on Ancestry

25 de julho de 2026
Avaliação não solicitada
logotipo da Ancestry.co.uk

Resposta da Ancestry.co.uk

Hi Clive. Going back to the 1500s on four distinct lines is absolute genealogy gold! Finding those deep roots and long-lost stories is what makes starting this journey so worth it. Thank you for sharing your amazing discovery with the Ancestry community!

Avaliado com 3 de um total de 5 estrelas

I wish you would stop making me…

I wish you would stop making me complete reviews

25 de julho de 2026
Avaliação não solicitada
logotipo da Ancestry.co.uk

Resposta da Ancestry.co.uk

Thanks for reaching out to us with this review, Sue. We're sorry to hear that this is a source of frustration for you and will relay your feedback to the appropriate team.

Avaliado com 5 de um total de 5 estrelas

I started my Ancestry journey with a…

I started my Ancestry journey with a goal of finding where my Great Great Grandparents were laid to rest. After completing my search I found that I became more interested in my family history, ancestors on both sides of the family, and this led to me wanting to have my dns analysis done.
The whole process, from using the Ancestry site to get information, to having the dna test done, was interesting, enlightening and simple to do. Ancestry were very helpful and supportive throughout, and knowing that this company do their best to guide you through everything, means that I can enjoy the process even more.
I am so pleased that I joined the site, and am learning new facts about my ancestors every day!

15 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ive used ancestry for many years

Ive used ancestry for many years. Has a lot of valuable information and is reasonably easy to use. For the full package it is quite expensive though.

25 de julho de 2026
Avaliação não solicitada
logotipo da Ancestry.co.uk

Resposta da Ancestry.co.uk

Hi Alan. Thank you for being a long-time member with us! We are so glad to hear that you find the platform user-friendly and valuable for your family history research.

We completely understand that higher-tier subscriptions can feel like a big investment. To help make full access more affordable, we offer discounted 6-month plans, sale offers throughout the year, and an All Access Family Plan that lets you share a single membership across multiple accounts. We truly appreciate your years of loyalty and support!

Avaliado com 5 de um total de 5 estrelas

Ancestry provides an easy site to create your family tree.

Ancestry provides an easy site to search for ancestors and create family trees. There are great sources available, an efficient search engine and helpful hints all of which have made the ease of putting my tree together a great pastime. In addition, DNA resources have added to the enjoyment. Contact with other researchers has been helpful and polite. The colour scheme used also makes it easy on the eyes too. Been a member for several years now. Highly recommend!

25 de julho de 2026
Avaliação não solicitada

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