Animawings Avaliações 107

Terrible experience — avoid this airline at all costs!

We booked a flight from Sofia to Bucharest about a month and a half ago, and the airline canceled it without any prior notice — no email, no message, nothing. We only discovered the cancellation when we arrived at the airport.

Because of this, we’re now stuck in Sofia, forced to find alternative transportation at the last minute. We had already booked a tour in Bucharest for the following day, which we’ll now miss — losing both time and money due to the airline’s complete lack of responsibility.

We tried contacting customer service multiple times, but the experience was just as bad. One representative hung up on us, and others were extremely rude and unhelpful.

This has been one of the worst airline experiences we’ve ever had. Do not trust or book with this airline — they are completely unreliable. They even told us lie that the money has refunded already, such a high robbery.

There should be an option for 0 stars. Flight delayed for 5 hours from Iasi to Bucharest. This happens with every flight for this route. It is much faster by train

Flight got delayed from Bucharest, no communication from the onground staff. When asked they said that they don't know. Travel from gate to aircraft operated with one bus and priority is for crew, so everyone waits for 20+ mins.
Ground staff is absolutely rude and incompetent!

today 27 October 2025 the Bucharest - Iasi flight was delayed by 3 hours, at which point they already announced another 30 minutes. I hope they don't have any other similar announcements with delays. The check-in staff was very kind. I received a 10 euro voucher for the delay but it is at two fast food restaurants located in the area opposite the gate where I have access. This is the first and last time I use this company. I hope this review is seen by someone who can take action.

Vol annulé la veille alors que l'enregistrement avait été fait...

The company is atrocious, flight got delayed for more than 3 hours we waited in the airport too long the company is just shite, no refund given to us we were not told the reason for the delay we just had do sit there and wait. Staff is incredibly rude as well when we asked why we are being delayed. Overall bad experience this company shouldn’t even exist is so bad it shouldn’t be a thing my flight at 21:15 I didn’t fly out until 1am which is just a pisstake I’m tired I’ve got places to be the next day day it’s just a really bad company that shouldn’t even be allowed to operate looking at how many negative reviews it has.

Flight got delayed more than 4 hours, no water provided, call center not working, no way to get in touch with the airflight company, no refund

Groaznic, nu recomand. Aveam zbor Bucuresti - Suceava, iar cu o zi inainte, cand faceam check-in am vazut ca de fapt au mutat zborul cu o ora mai devreme iar aterizarea cu o ora mai tarziu ca sa facem escala la Iasi. Si colac peste pupaza, a avut si intarziere.

12Hours delayed charter flight. Animawings + Christian Tour = Crap.

I kindly suggest all travelers to not fligh with this air like, They change the flight we book to a flight with one escale in another city and the flight allready delayed with 2 hours , have an extra delay with another hours. Even in the begining i was entusiast with their new Fleet and personnel , the experience i had with them was disapointed and give me a bitter taste. I will avoid with all cost

The delayed flights is a common practice for them. After that, the communication is extremely slow and unresponsive, causing unnecessary frustration and stress.
This level of service is unacceptable, and I cannot recommend this company based on my experience

The flight was delayed 7 hours. We lose time and money

Finally with this company I gained the confidence to fly. I flew 10 times before flying with Animawings and I was more and more afraid, the seats are the most comfortable and you have more space. The whole company is very kind and pleasant ready to help you with anything you needed. Also, during takeoff and landing, they flew so smoothly that it was as if there was no difference. Congratulations to the company and the Pilot

Niste tepari infecti, nu te poti baza niciodata pe zborul lor, iti zic prima data ca au intarziere 20 de minute si dupa la 10 minute distanta ca ti au anulat zborul. Nu ti cauta o alternativa, nu le pasa ca aveai tu planuri, programari, munca, cazari platite, bani pe taxiuri, timp pierdut si orice altceva. N am patit de la nici o alta companie de zbor sa mi traga asa teapa.



Call center ul e infect, cred ca nu au deloc operatori, am stat cu ei in telefon o ora ca dupa sa mi inchida fara raspuns.



N as fi crezut ca o sa zic asta da s mai buni cei de la tarom si mai seriosi de o mie de ori.

From Bucharest to Kefalonia, late, more than 2 h, from Kefalonia to Bucharest, late again, more than 2 h, zero communication with the passagers.

Our outbound flight from ARN to OTP was smooth and on time. Our homebound flight was delayed due to some technical issues but they managed to replace the aircraft with a new in less than 2 hours. This new airplane was its virgin tour with passengers. What a cool and professional experience. I can strongly recommend Animawings.

We were flying from Bucharest to Paris in 8 & back 12 Sept with Animawings, A2600, A2601. New planes, more comfortable places, bigger space, nice, young, proffesional staf. Surely we will look after Animawings for next trips.

My short national flight with Animawings, from Iasi to Bucharest, was an absolute pleasure. I was surprised to find myself on the newest plane I've ever flown in, and the entire experience was wonderful. The personnel were very nice and kind, and they were especially accommodating when my checked luggage was 2kg over the limit and they didn't charge me extra. I truly loved the flight and the service.

Trebuia sa plec la 16:30 cu ajutorul companiei de cacat am plecat la 22:00