Animawings Avaliações 107

A sudden 9 hour delay for "technical reasons", ended up losing another flight I was desperate to get.
The call center is a joke, the phone number avalible most likely isn't even connected, and any mail won't receive an answer in any good amount of time.
I actually wonder if there will be any sudden delay in their defense if people were to apply for for compensationa for their own $ losses.
EDIT: When they did answer, they said it'a nothing to do but wait, not any other joke of an airplane or anything else.

- Flight was delayed for 6 hours;
- Nobody communicated with the passengers, we didn’t know what was going on;
- When the aircraft finally arrived, it was Bul Air (Bulgaria) and not Animawings. It was old and dirty and the seating was done randomly, even though we paid for specific seats;
- On landing, we were left waiting in the plane for buses to arrive for 20 minites.

Horrible experience, never again.

Worst company to fly with for me, so far! Returning from Heraklion was a nightmare. They had us waiting in the plane for about 20 minutes, then they only got us 1 staircase, humiliating us, as usual in Romania. Then, of course, the cherry on top: 1h for our luggage. Sh*t company, poor employees 🤦‍♂️

We were suppose to fly from Bukarest to Stockholm at 10.50 26 th of August. When we arrived to the airport we saw that our flight was delayed 4 hours. We had not received any information what so ever. The staff member said that they had sent out an e-mail which they had not. If we would have known we could just have stayed longer at our hotel. We got no explanation what so ever to the delay.

We got a voucher for 10 euros each for food. The airport is extremly expensive in Bucharest and you cant even buy a sandwich with that.

I do not recommend this company!

Cea mai de kkt firmă de zbor , întârzieri peste întârzieri . Schimbă orele de zbor .

Bucharest - AnimaWings - Christian tour

The flight was delayed for more than 7hours, nobody informed us why nor gave a valid reason for the delayed flight, kept the passangers in the dark without any information. Avoid at all costs. AirHelp is not helping regarding this case so you are on your own. If the flight is Canceled or Delayed you are not getting compensation or anything.Legal representative? Forget about it. Because nobody wants to take the case.

AnimaWings avoid them at all costs.

I had a good enough experience with this airline. The prices were fair but a little high for some people. The plane was pretty good but I flew on better ones. The staff was friendly. We had a small delay that didn't had anything to do with the company but some people were mad for some reason. 8/10 would fly again if I had the opportunity.

Avioane noi, curate și confortabile. Personal amabil. Bilete ieftine și cu un bagaj de opt kilograme inclus în preț. Recomandat 10/10

Stiuardeza Steluța mi-a dat alune. Primul Ofițer a prabusit avionul.

Am avut o experienta total neplăcută cu această companie La plecarea in vacanța zborul a fost anulat la de ora 16 la ora 22 ,si anuntat cu o zi innainte,asta înseamnă ca am pierdut o zi din concediu, iar la întoarcere plecarea care trebuia sa fie seara la ora 18,ne a fost transmisa cu seara innainte ca va fi la ora 16,cand am ajuns in aeroport zborul a fost amânat pt ora 17 30 Multumim pt zilele de concediu pierdute datorita acestei companii!

Am călătorit în Rodos...zborul fără nicio întârziere, personalul impecabil, impresie foarte bună!

I flew 3 times with this company. Each time had MASSIVE MASSIVE delays without any notifications! Never again!

The crew is very polite and nice, their aircrafts are clean, new and spacious, they even give you free water. Nothing compared to the sh..ty Wizzair

Our flight was delayed for more than 7 hours, from 08:45 pm to 04:20 am and the company didn't even inform us or give us a reason for the long delay. No representative of the company talked to us, althought they knew the source of the problem from earlier in the day, as we later found out. I am not flying with them ever again.

Do not fly with them! Delayed flights!

I flew for first time with Animawings to Stockholm. It's also the first time I genuinely want to share my impression and leave a review for an airline.
I felt respected. Not only as a passenger, but also as a human being.
All the flight packages they offer include a cabin bag (remember, for which you have to pay extra on low costs), they allow you choose your seats when buying the ticket (also extra chargable for other airlines), the check in opens like 3 days in advance, so you don't have to do it last minute, but they also provide the check in at the airport (free of charge). The seats have lots of leg room, charging USB jacks and are designed in 2 and 3 columns, not 3 and 3 - as most of them have. So if you want to sit next to only one person, you can book the seats accordingly! No middle seat. How great is that!
Prices are more than reasonable, given they're still expanding as a company and, sure, there was a 30 min. delay, but no one was bothered, since these things don't always depend on the airline itself.
I can only cheer for this treatment, the respect and consideration from the owner, who seems like an honest and trustworthy person, always willing to improve and invest in his own Country, Romania, and its resources, even though we all know how challenging that can be (read Cristian's interview from the airplane magazine).

Well done Animawings and all the best!

I’ve flown twice recently with Anima Wings on the Cluj route. Both flights were delayed — the first by an hour, the second by nearly two. Today, although boarding started on time, we were left waiting in the bus for 20 minutes before being told about the delay, and then waited another hour in the terminal.

What stood out was the lack of any apology or effort to ease the experience. One flight attendant even asked me twice, quite assertively, to raise my seat — while ignoring others. It felt unnecessarily targeted.

I understand delays happen, but passengers deserve timely communication and a bit of kindness — especially when plans and appointments are affected.

Am zburat cu Animawings din Romania Otp pana in Grecia Rhodos zborul foarte plăcut si crew-ul la fel

Am zburat astăzi, [27 iunie 2025], cu Anima Wings din București către Larnaca și a fost o experiență minunată, atât la clasa Business, cât și în general. Personalul de bord a fost extrem de amabil, zborul a fost confortabil, iar serviciile oferite au depășit așteptările mele. Recomand cu drag Anima Wings și abia aștept să mai zbor cu ei!

I flew today, [June 27th, 2025], with Anima Wings from Bucharest to Larnaca and it was a wonderful experience — both in Business Class and overall. The cabin crew was extremely friendly, the flight was comfortable, and the services exceeded my expectations. I highly recommend Anima Wings and I’m already looking forward to flying with them again!

12 hours delay on Monday 23rd of June 2025 from Brasov to Antalya. Same week on Wndnesday from Antalya to Sibiu again 12 hours delay without any info or customer support,avoid this company,they don't give a shit about their customers