Arsenal Football Club Avaliações 

204
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

In this 21st century they don’t even have an automatic reply to acknowledge new junior members. It’s like literally telling young boy, I don’t care in the face for being a die hard fan. Very disappoin... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’ve made an order since the 6th of August and I haven’t received it yet. It just says there is a problem with my delivery address but my address is perfect on the system and I should contact Arsenal... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’ve been an Arsenal supporter all my life, I’m now 52 been too many games to remember at Highbury and emirates and many away .I’m currently a red member and trying to get a ticket for a game though t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered several shirts over the last couple of years - perfect. No female goalkeeper shirts so ordered large, as per advice on the website that they come to large, but returned it and replaced... Ver mais

Detalhes da empresa

  1. Clube de futebol

Escrito pela empresa

The Official Website of Arsenal Football Club


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(204)

28 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

They don’t value junior die hard fans

In this 21st century they don’t even have an automatic reply to acknowledge new junior members. It’s like literally telling young boy, I don’t care in the face for being a die hard fan. Very disappointed in the arsenal club. You have automatic reply for complaints but not for a new registered members a least not this bullshit to the junior fellows. It pains my heart for him for being an arsenal fun to receive this treatment from you guys. Right now only God knows when he will receive his membership email and the free packs. He wanted the third new jersey with Saka print, which I was ready to buy for him but I am visiting him today and I will show him the reason why I will not be buying by letting him read all the reviews about purchasing jerseys from you guys which I just chanced on right now. He should come to my team.

27 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’ve made an order since the 6th of…

I’ve made an order since the 6th of August and I haven’t received it yet. It just says there is a problem with my delivery address but my address is perfect on the system and I should contact Arsenal to confirm address which I’ve done but no reply and it says processing for weeks. I love this club but I’m very disappointed with this experience

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute disgrace

Absolute disgrace. Paid for the ppv pass to watch the pre season matches but website or app are not working. Waste of money!!! How can I get a full refund???

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Daylight Robbery! Ordered a ladies jersey the day Georgia…

Ordered a ladies jersey the day Georgia Stanway signed for the club. The admin were relentless in posting things all day and how to order her jersey with her name and number. So I caved! Ordered it along with some other bits. The jersey came 3 weeks later and there was no number on the back just her name. Contacted customer services who told me they could refund the cost of the printing but I said I wanted a replacement as there is no where here that would put on a number when not purchased from their store. Customer services sent me the labels and told me to post it back and I would get a replacement. I did all of this on the same day I would like to add. The following day I received an email to say my money had been refunded. It hadn't. I contacted customer services again and they apologised and sent me a link to return the money. I told them i wasn't returning money i hadnt received and that until I received a delivery notification that my replacement jersey had been shipped and that i wanted a replacement . Customer services then told me that unfortunately the jersey was no longer available? Even though I had sent them back my jersey!!!!!! My actual one with the mistake that could have been rectified and sent back to me. Absolute joke. Ill refuse to ever give them an ounce of business again. Got my money back within hours. They never had any intention of replacing the jersey.

20 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The arsenal parade was terrible

The arsenal parade was terrible, this is a football club that makes so much money from their fans. But to ensure the fans had a positive experience after waiting 22 years, they should have put much effort in the safety of the fans at the parade. There was no screens to ensure that the fans could see the parade or to track where the bus was. It was terrible. Looks like they spent £0

30 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It pains me

It pains me so much that the club I have grown up with and love and supported for 55yrs falls extremely short when dealing with its disabled members. It treats it's disabled members like 3rd class citizens which is hard for me to write. But as the way of all things looks like I as many have to be far away supporters. STARTING TO HATE THE TWO FACED ANTICS OF MY CLUB

22 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The swap seats system USELESS NOT FIT…

The swap seats system USELESS NOT FIT FOR PURPOSE
The away ticket system USELESS NOT FIT FOR PURPOSE
The cup final ticket system USELESS NOT FOT FOR PURPOSE
Customer support USELESS NOT FOT FOR PURPOSE
Been a season ticket holder for 40 years + and this automated system is you guesses USELESS NOT FOT FOR PURPOSE

1 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am deeply disappointed with Arsenal…

I am deeply disappointed with Arsenal Football Club and the behavior of its players.

My small son went on Saturday, full of excitement, to watch the match and hopefully meet the players he looks up to. What he experienced instead was heartbreaking. The players got off the bus with hoodies up, sunglasses on, glued to their phones, showing zero engagement with the children who were waiting with such hope and admiration.

After the match, the most shocking moment came when Declan Rice stood less than a foot away from my son — and didn’t even turn around to acknowledge him. No smile, no wave, nothing.

This behavior is disgusting and shocking. These players should be ashamed. They have clearly forgotten their roots and the fans who made them who they are. Parents save and pay so their children can be part of these moments, to believe in something bigger, to feel inspired — and they were completely ignored.

Football is nothing without its fans, and especially without its children. What we saw on Saturday was arrogance, not class.

7 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Arsenal customer support

Tried, online to join a friend’s son, in Australia, as a junior gunner. As a member, myself, thought it would be straightforward, to add to my account. Followed all the instructions, too long to go into, but unable to set up. Was abroad at the time, so emailed them. They advised I phone on my return. Just spent 35 minutes following their operatives instructions, creating yet another account, which, although they’d talked me through it, they couldn’t find on their own system. They’ve actually confirmed all the details, but couldn’t find it. This was a very frustrating experience, not the first time, with the club, either. Quite a few people I know have similar experiences with the clubs website and support services. I now have to go back to my friend, and embarrassingly tell them I’m unable to do what I promised. Angry, doesn’t even begin to describe how I feel 😡😡😡

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Arsenal vist

Dude I went to the stadium with my dad and we loved it a guided tour with headphones to tell you uall about arsenal.

ARSENAL FOR LIFEEE

10 de janeiro de 2026
Avaliação não solicitada

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