In this 21st century they don’t even have an automatic reply to acknowledge new junior members. It’s like literally telling young boy, I don’t care in the face for being a die hard fan. Very disappoin... Ver mais
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Veja o que dizem as avaliações
I’ve made an order since the 6th of August and I haven’t received it yet. It just says there is a problem with my delivery address but my address is perfect on the system and I should contact Arsenal... Ver mais
I’ve been an Arsenal supporter all my life, I’m now 52 been too many games to remember at Highbury and emirates and many away .I’m currently a red member and trying to get a ticket for a game though t... Ver mais
Ordered several shirts over the last couple of years - perfect. No female goalkeeper shirts so ordered large, as per advice on the website that they come to large, but returned it and replaced... Ver mais
Detalhes da empresa
Escrito pela empresa
The Official Website of Arsenal Football Club
Informações de contato
Reino Unido
- www.arsenal.com
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Go Arsenal!!
Easily the worst run club in top flight…
Easily the worst run club in top flight europe. Everyone knows there business but to cheap to get it over the line. Stuck with dud players noone wants yet sell or loan out our best players. If you make decisions quit. Kroenkes suck we will never forget your names trash. Kroenke = cheap steal money from afc to pay for 5 billion stadium. But cant make essential signings dont come to london you gonna hear it from us.
Went on a stadium tour and I was…
Went on a stadium tour and I was impressed with how friendly and helpful everyone was. Took some really cool pics and will cherish the certificate forever.
The new style of stadium tour at Arsenal
The stadium tour was very different because of the virus situation, but it did not make any difference in the enjoyment . It meant that I could take my time wandering about at my own leisure, taking photos and chatting to staff.
The staff were all very friendly and in particular I thought that Pete was a great person to chat with not just about the club, but about football as a whole topic.
After the tour, you are given a certificate, and the option to pay for a tour book, which is personalised ,which has your photo with the FA cup etc, very good value indeed.
For me the tour was better than before when I was part of a group tour, for the simple reason you take your time and no one hurries you on.
Much improved website operation
Have been using the club shop as now offered a 10% discount as season ticket holder so prefer to support club shop. Had 4 orders in past month and all have been great. using DPD is a big boost in terms of delivery.
Much improved, now getting service from the club that we should have. Well done
Awful Customer service
I ordered a new kit for my son with his name on the back and when it arrived the names was off centre on top the number. The package came with a card that said that if you are unhappy with you purchase for any reason do not hesitate to contact them. When I contacted them they basically agreed with me and then told me that any replacement would look the exact same so they weren’t going to offer me a new one. For the price that you pay these days for a kit you’d expect it to be perfect. It wasn’t. I’ll never order from the club directly again. You can get a better printed fake kit. I wouldn’t recommend them to anyone.
Shambolic
Shambolic customer service. £5 delivery which they state within 5 days. In today’s world 5 days is way more than average, charging delivery while charging the customer premium prices is also taking advantage. Purchased direct to support direct rather than third party. Wanted the delivery to arrive pre game (6 days ordered prior) arrived day 8. Do not bother go direct to Adidas.
Is a great website
Is a great website, any information you read on the site is true. As the official site of the gunners, they don't speculate on transfers rather they always confirm the validity of the information they post.
Great club
The website is easy to navigate, diverse range of content and visually amazing. Reflective of the club itself. Great club.
Not happy at all
Unprofessional rubbish
Unprofessional rubbish. Enjoy your brexit.
Need a new manager quick.
Jose will take arsenal to the next level
Please bring a proper manager in this man
Couldn’t run a tap
Has Wenger left yet?
Has Wenger left yet? I am not too sure looking at the recent performances!
Arsenal
Great football team as well as an outstanding accessible stadium, been going to the emirates for around 10 years now
Best foot ball club
Site isn't that easy to use
Site isn't that easy to use, membership is expensive for what is given.
very poor comunication
Poor online store
Arsenal is a great football club with a fantastic history. Their fans are some of the most passionate you will find in the premier league. The website is easy to use and looks ok, however:
1 - The quality of clothing is poor. For example, a £70 body warmer is what you will pay and the club can't even be bothered to use a 'woven' logo rather than a 'grey' ironed on one. That just shows how tacky football clothing is and Arsenal extort this to the max. The simple insertion of a gold cannon would go a long way to making items more classy. Who honestly thought a 'grey' iron on logo would look nice?
2: The website doesn't feel smooth. Very stuck together, especially the store element.
3: 'My account' member zone is pointless. Zero information or personalization to the membership you have.
Arsenal are declining just as badly off the pitch as they are on.
Took over $700.00 of bank drafts out my…
Took over $700.00 of bank drafts out my account. I NEVER used the service and contacted them numerous emails to request money back. They kept $367.00 with an excuse i did not try and give the product a chance. BEWARE. IT was difficult to get the bank drafts to stop !!!
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