Autoguard Warranties Ltd (United Kingdom) Avaliações 

2.195
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais

Avaliado com 4 de um total de 5 estrelas

Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Ver mais

Avaliado com 1 de um total de 5 estrelas

Really disappointed my claim was rejected. Iv only had the car 4 or 5 weeks and there is a sensor electrical fault. Surely electrical faults are covered. I understand wear and tear or bad servicing bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Ver mais

Detalhes da empresa

  1. Serviço de Motorista
  2. também em
  3. Corretor de seguros
  4. Seguradora de Automóvel

Escrito pela empresa

Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(2.195)

418 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Waste of money, rang best4 warrant prior but still declined

Specifically rang best4 warrant prior to booking in for window repair. Was informed it was covered if electrical and not cables. Garage made contact and sent photo. Told electric motor not covers as any issue with cables would burn it out. Total waste of time having a warranty, always an excuse not to pay - will be cancelling and getting refund on premium.

12 de agosto de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi David,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you'd like for us to look further into this, please let us know your vehicles registration.

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Once again I had to make claim and had…

Once again I had to make claim and had no problem with the claim very good my warranty runs out soon would easily renew with them

11 de agosto de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Janet,

Thank you very much for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Had some issue with my car which is…

Had some issue with my car which is booked in at a vw/audi specialist to get the warrenty work done my customer service and case handler is Syed hasnen and he went above and beyond to get my claim dealt with as quick and efficient as possible and plain sailing so no issues or delays at the repairers end and said to also let him know if any further issues/problems are there once it’s at the repairers. And he will do his best to get it sorted if any problems. Couldn’t ask for a better service from him and auto gaurd at this current time highly recommend.

Kind regards james

7 de agosto de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi James,

Thank you for the 5-star review!

Syed is amazing and we will be sure to pass your comments on.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

I had a warranty with Autoguard…

I had a warranty with Autoguard Warranties, but my experience was extremely disappointing.

When my car developed mechanical issues, I had to pay £1,700 for the repairs and then submitted a claim under my warranty. Unfortunately, instead of supporting my claim, they refused it. They referred me to additional terms and conditions that were never made clear when I purchased the warranty and told me I wasn’t eligible.

In my experience, the warranty provided no real value when I actually needed it. I feel like I paid for cover that wasn’t there when it mattered most. Based on my experience, I would not recommend Autoguard Warranties to anyone.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Lil,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you'd like for us to look further into this, please let us know your vehicles registration.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

Not worth the paper it’s written on, useless response

Not worth the paper it’s written on! I bought a Vauxhall Astra from Car Sector in Leighton Buzzard of whom I do not recommend either!! My car I’ve had 2 weeks and I enquired if the slave cylinder is covered under warranty and was told straight out that it’s excluded from the warranty! I bought the warranty thinking I was protected for 6 months! Again I do not recommend Autoguard warranty or Car Sector dealership.

I have just received a useless response from this company:

Good morning



Thank you for your email.



Apologies we are unable to assist this time.

Kind Regards,
K G
Office Administrator

I mean what is point in replying if you are not even going to try and find a solution to the issue?!!

5 de agosto de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Emmanuel,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

Absolutely useless autoguard put in…

Absolutely useless autoguard put in claim for repairs then got a response saying take pictures of the damage front back side up down since then only one person got in touch for help but even that was pointless this warranty no worth the paper it’s printed on waste of my time taking time off taken my car

7 de maio de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

The parts that were found to be faulty…

The parts that were found to be faulty are covered under your warranty.

However, my request for the repairs to be covered was rejected by you.

If this is how your warranty works, then what is the point of having it?

5 de agosto de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Michal,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Your recent repair request was declined as the fault was due to the Suspension arms and bushes, these are excluded as per the terms and conditions within the plan.

We understand this can be frustrating, but we aim to be clear and transparent about what is included within the plan.

Each repair request is reviewed on a case-by-case basis, so should you have any questions or concerns in the future, please do get back in touch.

Kind Regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

I had a claim for a water pump and the…

I had a claim for a water pump and the service was excellent all the way through the process of the claim.
Would recommend you.

20 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Steve,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

VansCo who I Bought my Van through

VansCo who I Bought my Van through, were great. In many areas I was pleased to do business with them. Autoguard was brought into play early and seemed to be an easy answer should I have anything to be concerned about in the 1st year of ownership of my Van. That’s why I feel it’s important to have such cover available.

24 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Peter,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 4 de um total de 5 estrelas

After contacting Autoguard regarding a…

After contacting Autoguard regarding a couple of faults with my car - I got a quote from the garage and sent to them. The car was booked in at the garage and the faults repaired. I wasn't made aware of what repairs were covered by the warranty - just given an email with an amount that I would receive.. However,the amount stated was paid to me very quickly. Thank you Autoguard for a Very good service.

28 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Rozzy,

Thank you for the 4-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Good communication and clear…

Good communication and clear instructions from your staff

23 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Martin,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Auto guard Warranty

Had my water pump fail on my Golf R, so contact my Autoguard Warranty to start a repair took 4 days for the whole process from start to finish including the repair (New Water Pump & Thermostat) from VW. I was kept updated through the repair via my app. Excellent service and would highly recommend this service for a piece of mind to keep you on the road. Definitely ⭐️⭐️⭐️⭐️⭐️ from me. Thank you. Jason.

24 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Jason,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Pretty straightforward

Pretty straightforward. Great service

31 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Efficient and faultless

15 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Les,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience. Claim made and paid within a week. On our motorhome. All on line forms and communications simple. Would recommend Autogaurd to anyone Thank you.

30 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Steve,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

Clutch issue which Autoguard seems to hardly cover any associated components

We had a clutch issue which Autoguard which apparently do not cover 90% of the relevant components . They took several days to answer the garage updates with a one line reply of "we do not cover x y and z etc " . Apparently a clutch hydraulic slave cylinder is not even covered .The garage (main agents) were additionally shocked. Another get out clause it would seem. Beware

1 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

If I could put 0 starts i would

If I could put 0 starts i would. Extremely unhelpfully, pay £1500 for lifetime warranty but they didn't even give me an advice how yo start my car without key fob as battery died advice to go to the nearby garage (I COULDNT EVEN DRIVE), when call3d breakdown assistant, they also told me to go to the garage when a could driver and couldn't give me an advice. Managed to sort it our myself. My people in Auto Guard couldn't even care less and sounded the same on the phone. I could get more help by calling one if my friends. AWFUL EXPERIENCE.

28 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Victoria,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

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