I've owned several Barton watch bands. Nice quality and easy to switch out. Their customer service is fast and effective. Highly recommmend.
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Veja o que dizem as avaliações
Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands. I have now had experience with three bands Barton Bands, all... Ver mais
A empresa respondeu
Ordered a new band as a gift, website has not provided any information other than an order number, they are good at taking money. Absolutely ZERO CUSTOMER SERVIC. Phone calls go ignored as do emai... Ver mais
A empresa respondeu
I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite S... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...
Informações de contato
141 Payne Street , 75207, Dallas, Estados Unidos
- (512) 410-8793
- info@BartonWatchBands.com
- www.bartonwatchbands.com
4,4
Excelente
276 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Service is On Point!
The product hasn't arrived yet, but I had an excellent experience with Barton service/customer care before placing my order. Josh went above and beyond when the specific band and buckle combo I wanted was out of stock—he pointed me to the individual pieces and suggested a simple assembly would get me exactly what I was looking for. I didn't tell him I immediately ordered after our conversation, but he caught my order and reimbursed my shipping costs.. Truly outstanding customer service. Highly recommend!
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to tell us about your experience. Our customer service team truly cares about our loyal customers. We also know how important it is to match the buckle color with the timepiece. Happy to hear that we were able to point you in the correct direction. Let us know if any questions pop up in the future. We are here to help! Thank you for your continued support.
The watch bands are great
The watch bands are great! Easy to put on and remove, making it great to vary the look of my watch. When an error occurred and I received the wrong size of bands, customer service (Joel specifically) could not have been more pleasant and helpful, with the replacement bands quickly en route. Even the follow up was remarkable. The band quality is great and they look beautiful on my watch.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate your support. Joel is a great team member! I am happy to hear that you were beyond pleased with our customer service department. As you already know, we take great pride in the quality of our watch bands. Comfortable and durable is the goal. Enjoy those new bands! Thank you for your business.
Awesome customer care/service
Awesome customer care/service from the aftersales support team - Josh & Felix. I live in New Zealand, they made it feel like I was in the next room.
26 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave a review. As you already know, we ship Worldwide! We love our international customers and are always here to support them. Your new leather Barton Watch Band should be delivered soon. We truly appreciate your continued support over the years. We look forward to seeing you again soon.
ordered band sent was mis sized
ordered band sent was mis sized. Customer service responded immediately and corrected by sending correct size. Very professional
25 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
I am happy to hear that our customer service team was able to fix this issue in a timely manner. That said, we apologize for the fulfillment error. This is rare and should not happen. Thank you for your patience and understanding. Enjoy your new Barton Watch Band. We hope to see you again soon!
Basically just awesome
Basically just awesome. First time purchasing from Barton. Very attentive and changed my order on the fly.
Highly recommend
20 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for supporting Barton Watch Bands. We are happy to hear that our customer service team was able to edit your order in a timely manner. We are confident that you will enjoy your first Barton Watch Band. The quick release spring bars are a game changer! It is likely that you will want another offering to switch out the band from time to time. It's so easy to do! We will be here when you are ready to add another band to your new collection.
Committed to Quality
Barton has been good to me as a customer for almost 4 years now.
We’ve ordered multiple bands from them for different watches and quality and style is awesome. Highly recommend.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your loyalty and the kind words. As you may know, we have been in business for nearly ten years. We take a lot of pride in our collection of watch bands. Please keep an eye on our official website for new product announcements. We got some exciting stuff planned for the future! Thank you for supporting Barton Watch Bands.
Five Stars For Joel
Joel from customer service jumped on my request to proactively ship a new band due to a measurement on my part
16 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for shopping with us. I am happy to hear that Joel was able to help you out in a speedy fashion. When working with millimeters, mismeasurements will happen from time to time. I am glad we were able to get you the correct size. Enjoy your new Barton Watch Band. We will be here if you need us.
Great products but INCREDIBLE SERVICE
I've purchased a ton of their products and the quality and price have been great, but where they really showed me how they shine was solving an issue with an error shipped to me. They solved it quickly, with no hassle to me AND they allowed me to keep the error items, virtually no questions asked. I was so impressed I bought another strap immediately. Their products are great, but the SERVICE alone is enough for me to keep buying from them.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Wow! We truly appreciate the kind words. Thank you so much for the support over the years. It's rare, but issues can happen from time to time. I am pleased to know that our customer service standard exceeded your high expectations. Enjoy your new Barton Watch Bands! We will see you again soon.
Amazing helpdesk support
Helpdesk support specialist (name Felix) made my week.
I ordered a pumpkin orange watch band and sent it to incorrect adress abroad. I don't know how but when the order was sent back to US the support guy (thanks again, Felix) send the order to the correct adress at no additional costs. He was extremely fast and polite (and most important - efficient).
Keep in mind I don't have an order for now, but I already have lots of positive vibes and gratefull for the service.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
We love our international customers. As you know, we ship worldwide! I am happy to hear that Felix was able to resolve this issue in a timely manner. We are here when you need us! Thank you for supporting Barton Watch Bands.
Very Helpful
This is a great company with hands on customer service.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate the kind words. We take a lot of pride in our customer service. We are happy to hear that you have noticed. Please let us know if we can help with any questions in the future. Thank you for supporting Barton Watch Bands.
Amazing and timely response
Amazing and timely response! I hpe every company would work like Barton! Resolved my query almost instantly and corrected my wrongful order saving my time and money. Top customer service.
29 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you so much for your positive review of Barton Watch Bands. I am happy to hear that our customer service team was quick to act. You got a great watch band headed your way! Thank you for your business. We hope to see you again soon.
Great warranty
Quickly replaced a defect in a watch band. And upgraded the model at no extra charge!
17 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
We are thrilled to know that you are pleased with our service. We understand that issues will come up from time to time. I am glad to hear that our team was able to find a solution in a timely manner. Enjoy the upgrade! Thank you for supporting Barton Watch Bands.
If you are looking for both quality and…
If you are looking for both quality and great customer service then Barton is the right place. I've bought several bands from Barton and they have never let me down. They live up to their Guarantee 100%.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your continued support. As you know, all of our bands come with a 100% customer satisfaction guarantee within the first year of purchase. We are pleased to hear that you are happy with all aspects of our company (quality & customer service). We look forward to seeing you again soon!
Barton customer service
Barton gladly replaced my army green premium canvas band because the color had faded badly in our Arizona sun. Great customer service from Josh P. , and great products from Barton Watch Bands !
20 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave a review. We are sorry that you experienced this issue. That said, I am happy to hear that our customer service team was able to find a speedy solution to your concern. We are here to help when you need us. Enjoy your new Barton Watch Band. We hope to see you again soon.
Barton is an amazing company
Barton is an amazing company. The products are a beautiful and a great value. More importantly, their customer service is top notch. I had an issue with a band and they resolved the problem right away.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your kind words. We were happy to assist you. We take a lot pride in our offerings and also our customer service. We love watch bands! I am glad you notice this. Please keep an eye our official website and social media channels for new product announcements. Thank you for supporting Barton Watch Bands.
They make great products at fair prices
They make great products at fair prices. I own 3 (Canvas, Sailcloth, and Elite Silicon).Next purchase is likely a Horween or Leather...so many great choices. I don't own an Apple Watch or their Cordura would be on it.
There are watch snobs that will say you should buy XYZ band, but they are 3-10x the cost. I'm not swapping out bands on a $20k Rolex, but even if I were, I'd buy 2-3 from Barton instead to mix it up.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Very high praise. We truly appreciate it. We have been in business for nearly ten years and take great pride in our offerings. Please keep an eye on our official website and social media channels for new product announcements. Thank you for your continued support.
They accidentally sent me the wrong strap… but fixed it super fast!
They accidentally sent me the wrong strap, and I sent them a message about this. Within 15 minutes they responded and asked for a photo. I sent it to them, and 15 minutes later they've made a new order for the right strap. No hassle, incredibly fast response, and I get to keep the old strap!
I've been buying from Barton Watch Bands for some time now, they are by far my favorite watch straps. Even though it's overseas for me, it's more than worth it. Especially since their support is so good, which is rare in this world.
A special thanks to Felix who was my customer support contact :)
16 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for the support over the years! We apologize for the fulfillment error. This is rare and should not happen. I am happy to hear that we were able to provide a speedy solution. Thank you for the overseas love! We ship worldwide and truly appreciate our international customers. We will see you again soon!
Resposta da Barton Watch Bands
We are happy to hear that you are enjoying your new Barton Watch Band. We focus on comfort while designing a quality band that we can offer at a fair price. As you know by now, our quick release spring bars sure make things easy. Thank you for supporting Barton Watch Bands. We hope to see you again soon!
Impressive customer service & products
I have found Barton Watch Bands to have immensely high-quality products and truly above-and-beyond customer service. I've always ordered Barton bands for my Garmin watches, because I find the feel, options, and longevity to be much better than the native Garmin straps. Unfortunately my new Garmin isn't compatible with Barton straps, which I only discovered AFTER placing the order. But I can honestly say I've had the best customer service experience. The return process was easy and when there was an issue with my return shipping, they followed up with me regularly and communicated clearly for every step of the process. It's rare that a customer service experience is so good that it dramatically improves my opinion of a brand I already liked, but this interaction did just that. I felt taken care of, which is another rare experience these days.
10 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate the kind words. We take great pride in our customer service. Thank you for recognizing that. We are always happy to help with a return or exchange when things do not work out. That said, you may want to explore our new Garmin compatible watch bands via the weblink below.
www.bartonwatchbands.com/collections/garmin-watch-bands
Thank you for your continued support.
Great
Josh was incredible. He was very responsive and quickly solved my problem. I will be a repeat customer!
8 de outubro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave a review. We are happy to hear that you were pleased with our customer service team. We take great pride in assisting all of our customers. Enjoy your new Barton Watch Band. We will see you again soon!
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