I've owned several Barton watch bands. Nice quality and easy to switch out. Their customer service is fast and effective. Highly recommmend.
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Veja o que dizem as avaliações
Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands. I have now had experience with three bands Barton Bands, all... Ver mais
A empresa respondeu
Ordered a new band as a gift, website has not provided any information other than an order number, they are good at taking money. Absolutely ZERO CUSTOMER SERVIC. Phone calls go ignored as do emai... Ver mais
A empresa respondeu
I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite S... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...
Informações de contato
141 Payne Street , 75207, Dallas, Estados Unidos
- (512) 410-8793
- info@BartonWatchBands.com
- www.bartonwatchbands.com
4,4
Excelente
276 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful quality strap at a fraction…
Beautiful quality strap at a fraction of the price of other ‘quality’ straps. The delivery was quick and the presentation of the package was lovely.
It goes beautifully with my Nomadic Watch. I am thrilled with the strap and the quality of it. Thank you.
24 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to write a review. We are happy to hear that you are pleased with our straps. We strive to manufacture a quality band that we can offer our customers at a competitive price. Keep an eye on our website and social media channels for new product announcements. Thank you for your support. Enjoy the new strap! We will see you again soon.
Qualité vraiment top👍 Délai un peu long…
Qualité vraiment top👍 Délai un peu long pour les européens et TVA française...
29 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your support of Barton Watch Bands. We are happy to hear that you love the quality of our bands. International deliveries can sometimes take a bit longer than we would like. That said, Thank you for your patience. We are always looking to improve our international delivery methods. Enjoy the new strap!
Merci de votre soutien à Barton Watch Bands. Nous sommes ravis d'apprendre que vous appréciez la qualité de nos bracelets. Les livraisons internationales peuvent parfois prendre un peu plus de temps que prévu. Merci de votre patience. Nous cherchons constamment à améliorer nos méthodes de livraison internationales. Profitez bien de votre nouveau bracelet !
Great Band, Better Customer Support
I had ordered the wrong size band and contacted Barton. Within that day, Joel from Barton reached out to see how they could help to resolve it. Joel worked with me to get the right band and quickly sent out a replacement. Really appreciate the strong follow up. I will be a continued customer.
25 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your positive review of our customer service. Watch bands can be tricky, and sometimes an exchange is needed. We know your timepiece can be a daily tool, and we try to get the correct size band headed your way as quickly as possible. Wearing a Barton Watch Band, more days than not, is a good thing! Thank you for your support. We will see you again soon.
tremendously helpful
tremendously helpful, very timely, very professional. A pleasure.
28 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your kind words. We were happy to assist you. We will see you again soon! Thank you for supporting Barton Watch Bands.
Amazing customer service
Ordered a band from a retailer (not direct), and it started ripping after 31 days. Joel from Barton Support replaced and shipped it for free, even though I didn't purchase it from them. Great customer support.
17 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave us a review. All of our bands come with a 100% customer satisfaction guarantee within the first year of purchase. Issues like this are rare, but we are here to help when you need us. Thank you for supporting Barton Watch Bands. Enjoy your new band.
Awesome product, service & company!
I ordered 2 bands, 1 leather, 1 canvas. I love them both. I have tiny wrists and they fit perfectly. I lost one of the strap loops and contacted the company by email to buy a replacement loop. The representative was so nice & helpful. He sent me a replacement band the same day. Awesome product, service & company.
22 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to drop us a note. We are happy to hear that our bands fit perfectly. We have designed our bands to fit the majority of people. We are here to help when you need us. Thank you for supporting Barton Watch Bands. We hope to see you again soon!
Quick response and replacement
Joel was very quick to take care of an issue that I had with a watch band.
Thanks!
21 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for contacting Barton. We were happy to help! Don't hesitate to reach out with any questions or concerns. Enjoy your Barton Watch Band!
Responsive service
Joel dealt with my issue quickly and efficiently.
18 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave some feedback. We take great pride in our customer service. I am happy to hear that Joel was able to assist you in a timely manner. If any other issues come up, we are here to help. Thank you for supporting Barton Watch Bands.
A Team That Cares
Barton's team has always been very helpful and accommodating. They stand by their values and trust the customer. Joel has been a tremendous help, and did not hesitate to send a replacement product for one that had a defect. I'm a loyal customer and will be making many more future purchases.
18 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for the kind words. We are happy to hear that you are very satisfied with your Barton Watch Band experience. We have been in business for nearly ten years. We take great pride in our bands and customer service. Keep an eye on our official website and social media channels for new product announcements. See you again soon!
I inquired about a previous order from 2023
I inquired about a previous order from 2023 and Joel tracked it down and responded to me in less than an hour, providing me the info I needed. Excellent service, thanks!
15 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
We are happy to hear that you are pleased with our Customer Service. We try to act fast when a customer of ours has a question. Great to hear that Joel was able to obtain the information you were looking for. Thank you for supporting Barton Watch Bands. We hope to see you again soon!
Joel from customer services made my…
Joel from customer services made my return for the wrong size watch band I order a smooth experience. Simple return process. Quality products . Now I need to order another color way .
Thank you .
7 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to drop us a review. We are pleased to hear that you were happy with our customer service. We try to make our exchange and return process nice and smooth for our customers. We are here to help when you need us! Thank you for supporting Barton Watch Bands.
Great bands and great after sale…
Great bands and great after sale support.
10 de abril de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to leave us a review. We are happy to hear that you are enjoying our bands and appreciate our customer support team. We take great pride in our products. We have been in business for nearly ten years. We will always be here when you need us. Thank you for supporting Barton Watch Bands. We hope to see you again soon!
Excellent straps and excellent company…
Excellent straps and excellent company to work with, helped me get sizing sorted out, even sent an alternate size to try on and said, we will figure out return once you see if this fits. Great customer service and communication!
31 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your message and the kind words. We are happy to hear you are pleased with our support. We understand that watch bands can be tricky at times. It's a game of millimeters! We are happy to assist with an exchange for a different size when you need it. Enjoy those new straps! Thank you for your continued support.
I've been buying Barton for a while now…
I've been buying Barton for a while now and they never disappoint. My go to for any watch band. Customer service is always top notch. Thanks Barton
30 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
We would not be in business for nearly 10 years without the support of customers like yourself. Thank you for choosing Barton as your go to watch band. Rest assured, new colors and styles are on the horizon. We will see you again soon!
Great quality watch bands
Great quality watch bands. Easy to change. Great customer service
25 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for the positive encouragement. I will get your note over to our product development team. We strive to make a quality watch band that we can offer at a competitive price. Those quick release spring bars are a game changer! Thank you for your continued support.
Quality bands and exemplary customer service
The watch bands are great and customer service is exemplary. What company do you know that has a one-year exchange policy (if band was not worn)?
20 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for showing Barton some love! We take great pride in our bands and also our customer service. We will always stand behind our customer satisfaction guarantee. We are here to assist when you need us. Thanks again!
Great products and excellent customer service!
Top notch customer service, great products, and responsive to inquiries. I love Barton straps, and their customer service is the icing on the cake. Thank you, Barton!
18 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thanks for reaching out! We appreciate the positive words. We love timepieces and bands. We are here to help whenever you need us. Keep an eye on our website and social media for new product announcements. We hope to see you again soon!
I made a mistake in ordering a watch…
I made a mistake in ordering a watch strap. I recognized the mistake a few hours after ordering and emailed customer service. They immediately refunded my money, cancelled my order which allowed me to reorder the watch strap correctly. Very satisfied with the customer service.
18 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for taking the time to drop us a review. We understand that orders will need to be edited or cancelled from time to time. We are happy to help when you need us. Our top priority is to get you the desired band that will fit your watch correctly. Enjoy your new Barton Watch Band. Thank you for your business.
I needed to exchange a band due to my…
I needed to exchange a band due to my negligence of not sizing my watch before hand.. Joel made this experience 100% easy and great..
13 de março de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for showing Barton Watch Bands and Joel some love! Joel is a great team member that always puts our customers first. Watch bands can be tricky at times. Every millimeter is important to guarantee a secure connection. We try to make our exchange process super simple. We are pleased to hear you were happy with your experience. Don't hesitate to reach out with any questions. Thank you for supporting Barton Watch Bands.
I’m going to build a Time Machine
I’m going to build a Time Machine! So I can go back and tell my past self not to order from this company. There are lots of better options out there.
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da Barton Watch Bands
Thank you for your honest feedback. We would love to make this right. We take great pride in our watch bands, and offer a 100% customer satisfaction guarantee within the first year of purchase. We strive to make a quality band that we can offer our customers at a competitive price. If you have not already, please contact us at customerservice@bartonwatchbands.com
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