Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partia... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partia... Ver mais
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Hotel Suite Dual Layer Mattress Topper So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery. The toppers were reasonably well packaged.... Ver mais
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I would love to say that my order is high quality, but sadly, despite ordering a duvet over two weeks ago, I still haven't recieved it. Customer service, although polite, are not particularly helpful... Ver mais
A empresa respondeu
On Wednesday 5th May my wife ordered Hotel Collection 540 thread count bedlinen: 1KS Quilt set 2KS fitted sheets in Ivory. She also ordered1 pillowcase set in Navy. On Thursday we received an e mail &... Ver mais
Bedlinen Direct supply luxury bedlinen from some of the UK's premium home textiles manufacturers direct to your door. Based in Manchester since 2006 we strive to give our customers the very best possible service at the best possible prices all year round.
Salford Quays, M503BB, Manchester, Reino Unido
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Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 48 horas
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Fitted sheet ordered and delivered very promptly.
Having used and washed item happy to recommend.
A slight misunderstanding was quickly rectified (emails had gone into junk mail) with a phone call from Bedlinen Direct. Alternative sheets offered and they are lovely quality with very deep depth and perfect fit for the bed. Thank you for going the extra customer service mile, it was much appreciated 😊
Excellent quality sheets. I live in Republic of Ireland and delivery was excellent considering sheets were not for a standard bed - camping/caravan single bed. Bedlinen Direct service was top notch from Carl. Definitely getting my house sheets next time
Great products (Belladorm bed linen) reasonably priced,but very long wait for delivery.

Resposta da Bedlinen Direct
The sheets fit perfect and really good communication .
Lovely quality sheets, delivered promptly.
wonderful service ln difficult times recieved my order in 24 hours amazing service well done and thankyou
I have ordered a large amount of items recently due to a house move and everything so far has been of excellent quality. One item out of stock but very prompt notification and enquiry as to what I wanted to do. Excellent customer service.
Excellent quality and service. First class
Feather & down topper £370 came and was so strong a smell it was eventually taken back by manufacturer and replaced. Second one is still lying in spare room to air and now notice some stitching is missing between two boxes. I have been told to return it by insured courier to manufacturer for examination even although I sent photos to Bedlinen to prove the fault. I would say to anyone to look elsewhere as this company just turns everything around to make them look good and customer ends up the loser.
As you can see by their reply to my review they have turned it round as the person who uplifted the first topper said it was a very strong smell and although I had left it to air for nearly a week they then said after a day there was no smell!!!!!!!!!!!!!!!!!!

Resposta da Bedlinen Direct
Terrible experience with this company. Bought one of their so called breathable sheets, it was like a sweaty piece of nylon. When I questioned the breathability, they were very rude and would not entertain a return. The customer service is terrible, will never buy from them again.

Resposta da Bedlinen Direct
Quality of linen was excellent. Really helpful staff and great customer service.
Excellent, lovely soft Jersey sheets and pillow cases. Will buy again.
Great service in terms of promptness and particularly good communications keeping me updated on timings and availability of product when in stock. Unfortunately, the item was not right and I had to return it but customer service was excellent and a refund was made quickly after receipt. Be aware that you have to pay for the return of items.
Happy with my purchase. Item was delivered in a reasonable time. Packaging was intact with no signs of damage. The valance was abit awkward to put on the bed frame but it looks lovely on and good quality material.
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