Beldray Avaliações 6.308

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was sceptical at first as i have not heard about this hoover brand before ,i am so impressed ,i have wasted money on top brands like Blade hoover , when my shark finally broke down i looked around o... Ver mais

Avaliado com 1 de um total de 5 estrelas

i have not received my order of 3 x HEPA filter for Beldray BEL1096 ~Airlite cordress hand vacuum. I contact YODEl delivery service who said they had returned the parcel to you and had no received any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed a small and compact convector heater that I could switch power levels as well as control via a thermostat. I needed the power levels as the power options at the location was restricted a... Ver mais

Avaliado com 5 de um total de 5 estrelas

A quick response and delivery. Item well packed and arrived on time. On unpacking, the fan appears well built and easy to set up. It arrived at the end of the recent heatwave so will need to wait... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de Acessórios para Banheiros
  3. Loja de Balcões

Sobre Beldray

Escrito pela empresa

Beldray

Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.

Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!

See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.

Beldray

Escrito pela empresa

A product for every room in your home
Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Nie otrzymałam do dnia dzisiejszego…

Nie otrzymałam do dnia dzisiejszego swojego zamówienia.

23 de maio de 2026
logotipo da Beldray

Resposta da Beldray

Dzień Dobry,
Dziękujemy za wprowadzenie poprawki.zapoznamy się z nią.
Przepraszamy za opóźnienie w dostawie zamówienia, zdecydowanie nie jest to standard, do którego dążymy. Jesteśmy bardzo zainteresowani wyjaśnieniem sprawy i jak najszybszym jej rozwiązaniem.
Zapewniamy, że skontaktowaliśmy się z Tobą bezpośrednio, abyśmy mogli sprawdzić status przesyłki i podjąć odpowiednie działania.
Jeszcze raz przepraszamy za niedogodności i dziękujemy za cierpliwość.
Pozdrawiam,
Emily

Avaliado com 5 de um total de 5 estrelas

Quality product

Quality product. Slight problem with supply but after contacting the company I received excellent customer service and immediate support to rectify the problem.
I am really impressed.

22 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Compact, light and nice heater - a real bargain!

I needed a small and compact convector heater that I could switch power levels as well as control via a thermostat. I needed the power levels as the power options at the location was restricted and their heater (code: EH3334) was just the job. Initally I had a small issue ordering but the support staff were quickly on that and sorted it.

Item arrived promptly, well packed and looks great. Easy to assemble (just two feet to screw on) and has a decent power cord length, Heat is pretty much instant (unlike the oil rad it's replacing) so pleased with that and it's much lighter too, so easy to move around.

At under £20 (with the introductory discount) and free delivery, this is a true bargain!

22 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I was sceptical at first as i have not…

I was sceptical at first as i have not heard about this hoover brand before ,i am so impressed ,i have wasted money on top brands like Blade hoover , when my shark finally broke down i looked around online and found amazing review about Beldray ,the best choice and best hoover i ever used ,so light weight and sleek ,not heavy at all ,suction is out of this world .... i am team beldray all the way

2 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

I purchased a Beldray 2 in 1 from…

I purchased a Beldray 2 in 1 from Amazon in January, it was quite flimsy but strong suction, the two lugs snapped off when pushing it now the handle won’t fit properly, Ive contacted Beldray 3 times via the website and had no response, Amazon won’t help either as it’s 4 months old. Live chat doesn’t work and 3 messages sent but no reply to them !
Why not just have a customer service email address for faulty items ?
Not happy 😡

27 de maio de 2026
Avaliação não solicitada
logotipo da Beldray

Resposta da Beldray

Hi Michelle,
Thank you for your feedback.
We’re very sorry to hear about your experience with your Beldray product and the difficulty you’ve had trying to get in touch with us. We understand how frustrating this must be, especially when you’ve made multiple attempts to contact us without a response.
We’re also sorry to hear about the issue with the product and that the handle is no longer fitting correctly — this is certainly not the standard we aim to provide.
We would really like the opportunity to put this right for you. We have requested further details so that we can contact you directly and work towards resolving this issue as quickly as possible.
Kind regards,
Katie

Avaliado com 5 de um total de 5 estrelas

I bought a steam cleaner 14 in 1 from…

I bought a steam cleaner 14 in 1 from Beldray. That will be about 2 years of membership. I live in the Netherlands and needed a part to work with the steam cleaner, but unfortunately I couldn't get it ordered anywhere in the Netherlands. To my great relief, the Beldray company offered me a solution that I could not believe. They sent me the part I needed 2 times. And that too for free. Courtesy of Katie G Senior Customer Service Advisor. Once again, an example for all retailers around the world.
With kind regards,

Harald Everartz

26 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Product NOT sturdy

Product NOT sturdy. Wobbled as soon as you touched it. Very disappointing

18 de maio de 2026
logotipo da Beldray

Resposta da Beldray

Hi Jane,
Thank you for taking the time to share your feedback - we’re really sorry to hear that the product didn’t meet your expectations.
This certainly isn’t the level of quality we aim to provide, and we understand how disappointing it must have been to find the item unstable. We’d really like to look into this further and help put things right for you.
Please be assured, we have contacted you directly via email regarding this and would be happy to assist you with a suitable resolution.
Kind regards,
Katie

Avaliado com 5 de um total de 5 estrelas

Good experience

It was easy to find the product and place my order on the company website and the item was delivered on the date expected.

17 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Beldray products and customer care team top notch!

Id purchased a cordless vacuum and accidentally dropped the filter cone and filter into the bin. Before I realised, it was too late. I couldn’t find the replacement part on the Beldray website so contacted their customer service department via email. I was not expecting it to be a positive interaction as I’ve had such negative ones with company’s in the past. However, their team were extremely helpful, and sourced the parts and sent them out free of charge. I received the items within 24 hours. I couldn’t believe how wonderful their care team were and what a pleasant experience it was.
I’ve used Beldray vacuums for over a decade, and knowing what a customer focused company they are, will continue to do so for many more years to come.

15 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Speedy delivery from order being placed

My order arrived very quickly, I was not charged for delivery and I was kept informed when the courier would deliver my order. It arrived as scheduled and the delivery person rang my doorbell and handed me the package personally, this dosent happen with all carriers, last week I had a chair left on my drive, even though I was at home when it was delivered!

13 de maio de 2026

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