Bella Bathrooms, especially Kate, assisted us with an unusual pair of orders. Components to replace parts of our 25 year old Hudson Reed (HR) Victorian showers. Back then HR had a retail sales firm... Ver mais
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Price: very competitive so much so that a rival, leading spares company couldn't match Bella Bathrooms, despite a price match guarantee. Product: looks and feels just like the original I've repla... Ver mais
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Joanne in your customer services team provided really outstanding support, preparing the quote in super fast time, ensuring next day delivery, with clear comms every step of the way. This is my second... Ver mais
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Package arrived with 'Fragile' tape on, yet has clearly had an incredibly rough trip to us, I've literally never seen a package delivered this damaged before, you think they'd be embarrassed to ha... Ver mais
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Detalhes da empresa
Sobre Bella Bathrooms
Escrito pela empresa
Since 2005 Bella Bathrooms have helped over 350,000 satisfied customers create the bathroom suites of their dreams. With over 20 years of plumbing experience we aim to help people achieve a luxury bathroom at an affordable price be it stunning bathroom furniture with a vast range of vanity units and bathroom cabinets or the popular shower enclosures with associated shower trays. Quality products from the UK’s leading manufacturers characterize the entire range from bathroom taps to heated towel rails.
Please don't hesitate to contact our friendly customer service team should you require any assistance or have a query!
Follow Us
Bella Bathrooms
Escrito pela empresa
- Approved Online Retailer
- We are proud to be British and we are proud to say that we are an approved online retailer for over 20 British manufactures.
- 30 Day Returns Policy
- We like to give our customers peace of mind whilst shopping so we offer 30 days money back guarantee.
- Outstanding Customer Service
- Bella Bathrooms has helped over 350,000 customers with their dream bathrooms and along the way our outstanding customer service team have been their every step of the way. Give us a call or email if you require any sales advice.
- Secure Online Shopping
- You can be sure your shopping experience is secure with Bella Bathrooms. We use an industry standard SSL certificate and payments are securely handled by Sagepay, our payment gateway provider.
- Price Match Service
- Seen a better price else where? Here at Bella Bathrooms we offer an easy to use price match contact form, available on our website to give you the best shopping experience possible.
Informações de contato
Unit 10 Bowburn South Industrial Estate, DH6 5AD, Bowburn, Durham, Reino Unido
- 0191 303 7771
- customerservices@bellabathrooms.co.uk
- www.bellabathrooms.co.uk
4,7
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Well any difficulties re delivery were…
Well any difficulties re delivery were not in any way due to them. Tracking was spot on delivery accurate and subsequent actions by company were really helpful in a situation not caused by them. Am sure the product when installed will be fit for purpose at a very competitive price. But this confidence from this seller. You will get 10* treatment from start to finish including tracked delivery.
20 de julho de 2026
Resposta da Bella Bathrooms
Hi Christine
Thank you so much for the 5 stars and lovely feedback, it means a lot to the team.
Kind regards
Bella Bathrooms
All good but a slight concern
Goods delivered as described. Only slight concern was the polystyrene packing which was a board broken up and stuffed into the box it came in. Goods weren’t damaged but I wouldn’t be trusting that packing method to work every time.
23 de julho de 2026
Resposta da Bella Bathrooms
Hi
Thanks for the 4 stars. I'm glad to see your goods arrived undamaged, but I'll pass on your feedback regarding the packaging. It's much appreciated.
Kind regards
Bella Bathrooms
Super fast delivery by a lovely helpful…
Super fast delivery by a lovely helpful gentleman. Nothing was too much trouble. Would definitely purchase from again.
23 de julho de 2026
Resposta da Bella Bathrooms
Hi Melanie
Thanks for the 5 stars and great feedback, we're so glad you are happy with the service received.
Kind regards
Bella Bathrooms
Always on the ball and great customer…
Always on the ball and great customer service if anything is wrong or missing 5*
21 de julho de 2026
Resposta da Bella Bathrooms
Hi Adam
Many thanks for the review. You've said it is 5* but have only left us one star on the rating. Is this correct?
Kind regards
Bella Bathrooms
Quick and efficient
20 de julho de 2026
Resposta da Bella Bathrooms
Hi Hazel
Thanks for the 5 stars and feedback, they are greatly appreciated.
Kind regards
Bella Bathrooms
I ordered some tap cartridges and then…
I ordered some tap cartridges and then needed them delivered as quickly as possible. The person I spoke to at Bella was helpful and efficient and the new parts arrived before my plumber!
20 de julho de 2026
Resposta da Bella Bathrooms
Hi Joanne
Thanks for the 5 star review, we're happy we could help. Thanks for the great feedback too.
Kind regards
Bella Bathrooms
Speedy delivery, quality product, great price
Speedy delivery, best price I could find, product better than the pictures showed - very premium. They didn't bombard me with emails either, which is what has inspired me to post this review!
21 de julho de 2026
Avaliação não solicitada
Resposta da Bella Bathrooms
Hi Jonathan
We're glad to see that you're happy with your purchase and the service received, your feedback means a lot. Thank you so much.
Kind regards
Bella Bathrooms
Absolutely terrible experience with…
Absolutely terrible experience with delivery and service from this company
5 de maio de 2026
Avaliação não solicitada
Resposta da Bella Bathrooms
Requests for information have been ignored, Trustpilot is investigating
Very helpful and respectful member of staff
Very helpful and respectful staff
product good quality and good value
Items Delivered on time in good packing and good condition
Member of staff Danielle was very helpful and full of knowledge and experience answer all my questions professionally
13 de julho de 2026
Resposta da Bella Bathrooms
Hi Mahmoud
Thanks for taking the time to leave us such a great review. Danielle will be thrilled with the shoutout and will be so happy she could help.
Kind regards
Bella Bathrooms
Everything went very smoothly and staff…
Everything went very smoothly and staff were very helpful and friendly when I rang with a query.
13 de julho de 2026
Resposta da Bella Bathrooms
Hi Suzanne
Thank you so much for the 5 stars and feedback, we're glad to see you're happy with the service you received.
Kind regards
Bella Bathrooms
Resposta da Bella Bathrooms
Hi Catherine
Thanks for the 5 stars and great feedback, they are truly appreciated.
Kind regards
Bella Bathrooms
Resposta da Bella Bathrooms
Hi
Thanks for leaving us a 5 star review, it's greatly appreciated
Kind regards
Bella Bathrooms
Resposta da Bella Bathrooms
Hi Paul
Thanks for your repeat custom, we really appreciate your support.
Kind regards
Bella Bathrooms
Very easy process and responses were…
Very easy process and responses were quick and friendly. A quality bath at a reasonable price. Thanks again.
9 de julho de 2026
Resposta da Bella Bathrooms
Hi Dean
Thanks for the 5 stars and great feedback, we're glad you're happy with your purchase. We appreciate your custom.
Kind regards
Bella Bathrooms
Excellent service
Excellent service, I must especially commend the courier they use.
‘Stop Start’ courier kept me informed before the delivery then right up to kerb. Each time clear eta, similar to Uber app.
I was able to go about my day without fear of missing them.
15 de julho de 2026
Avaliação não solicitada
Resposta da Bella Bathrooms
Hi
Thank you so much for the 5 stars and great review; we're glad to see you're happy with the service received. I'll pass on your praise to the courier.
Kind regards
Bella Bathrooms
Quick and efficient service with…
Quick and efficient service with excellent communication. Thank you.
1 de maio de 2026
Resposta da Bella Bathrooms
Hi Mr Gray
Thanks for the 5 stars and feedback, they are greatly appreciated.
Kind regards
Bella Bathrooms
Great service!
7 de julho de 2026
Resposta da Bella Bathrooms
Hi Simon
Thanks for the 5 stars, we're glad you're happy with the service received.
Kind regards
Bella Bathrooms
Bella Bathrooms have been very helpful…
Bella Bathrooms have been very helpful and send out orders very quickly.
Really lovely quality feeing taps. Can’t wait to have them installed in the new bathroom soon 🤞🏼
7 de julho de 2026
Resposta da Bella Bathrooms
Hi
Thanks for the 5 stars and great feedback, we're glad you're happy with your purchase. Thanks again.
Kind regards
Bella Bathrooms
Quick delivery and packaged well .
Quick delivery and packaged well .
After ordering rang the customer service line with a query . Line answered in a minute and very helpfull
Keeping in touch with the customer , very important.
This company certainly does.
6 de julho de 2026
Resposta da Bella Bathrooms
Hi Terry
Thanks for taking the time to leave us such a great review. We're so glad to see that you're happy with the service received. Your feedback is greatly appreciated.
Kind regards
Bella Bathrooms
Fast delivery and very pleased with the…
Fast delivery and very pleased with the quality of my purchase.
29 de abril de 2026
Resposta da Bella Bathrooms
Hi Tessa
Thanks for the 5 star review, we're glad to see you're happy with your purchase, thanks for your feedback.
Kind regards
Bella Bathrooms
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