Delivered wrong flooring so fitter couldn’t install. Then arranged a collection but courier information was deemed invalid when I tracked it and I rung customer service and was told they can’t help a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The samples gave us food for thought as to what could go in what room. Although we are still awaiting planning permission for our alterations.
A empresa respondeu
Had a great transaction with this company. Their customer service is excellent, speedy and helpful response to emails with excellent communication. Delivery was very quick and the flooring is exactly... Ver mais
A empresa respondeu
Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pisos
- também em
- Designer de interiores
- Fornecedor de pisos de madeira e laminados
- Loja de artigos para reforma residencial
Escrito pela empresa
Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.
Informações de contato
Units 3-4 Pennine Industrial Estate, Gorsey Brow, SK1 3DX, Stockport, Reino Unido
- 0161 480 1296
- www.best4flooring.co.uk
4,3
Excelente
395 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good company to buy from 10/10
Easy to order on line,put in your size ,delivery address and date required then pay as Simple as that .
2 de julho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Hi Thomas
Thank you for your great feedback. We’re pleased to hear that you found our online ordering process simple and straightforward. We aim to make ordering as easy as possible, from selecting your size and delivery date through to checkout.
Thank you for choosing us, and we hope you’re delighted with your purchase!
Kindest Regards
Best4Flooring
Great quality vinyl sheet purchased
Great quality vinyl sheet purchased.
Good price. Delivery came on nominated day. Delivery guys put inside house as requested.
24 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your fantastic review! We're delighted to hear that you're pleased with the quality of your vinyl flooring and that you found it to be great value for money. It's also wonderful to know your delivery arrived on the nominated day and that our delivery team were able to place it inside your home as requested. We really appreciate your feedback and hope you enjoy your new flooring for years to come!
Kindest Regards
Best4Flooring
Product was as expected and I am…
Product was as expected and I am satisfied with it. Only given 4 stars as the delivery cost was hefty in my opinion.
16 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Hi Catherine
Thank you for your feedback. We’re pleased to hear that you’re happy with the product and that it met your expectations. We appreciate your comments regarding the delivery cost.
Delivery charges are set by the courier services and are based on their rates and requirements. However, we do offer the option for customers to arrange their own collection or use their preferred courier if they would like to explore alternative delivery arrangements.
Thank you again for your order and for taking the time to share your experience.
Kindest Regards
Best4Flooring
Resposta da Best4Flooring Ltd
Hi John
Thank you for your review. We’re pleased to hear that your order arrived on time and that you’re happy with the value of the product. We appreciate your feedback and thank you for choosing us.
Kindest Regards
Best4Flooring
Very impressed (Cumbrian Quartz LVT)
Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so good! Amazing value, prompt delivery, super easy and satisfying to fit. Will be recommending to friends.
19 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Hi Anna
Thank you so much for your fantastic review! We’re delighted to hear how pleased you are with your Cumbrian Quartz LVT flooring. It’s great to know that it exceeded your expectations and that you were impressed with how realistic it looks once installed.
We’re especially pleased that your first LVT fitting experience was such a positive one and that you found it easy and enjoyable to install. Thank you for choosing us, and we really appreciate you recommending us to your friends!
Kindest Regards
Best4Flooring
Resposta da Best4Flooring Ltd
Thank you for your review! We're delighted to hear that you're pleased with your purchase and that it looks great. We really appreciate your feedback and hope you enjoy your flooring for many years to come.
Kindest Regards
Best4Flooring
Purchased some vinyl on a roll
Purchased some vinyl on a roll, was delivered quickly and fitted 3 days later by a professional floor fitter. The product had been stored to aclimatise correctly. The vinyl has many wrinkles stretching the whole width of the vinyl in 5 places in 5 metres . Company have tried passing this off and offered 50% refund which is not acceptable . It looks horrible and it cost me £100 to get it fitted ! They now are ignoring the legal liablity nd trying to pass the buck back to the manufacturer which apparantley take 3 weeks to respond ! I have informed them that my
contract is with them the retailer, not the manufacturer. This means the retailer is responsible for providing a remedy, even if the fault originates from the manufacturer . I will no pursue through the small claims court .
18 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Hi Jo,
Thank you for your review.
The creases appear to be consistent with incorrect handling, and this has been raised with the courier who delivered your order.
As you explained in your complaint, the creases were noticed prior to installation, but as this was installed regardless, unfortunately it is not applicable for a refund.
Should this have been reported prior to installation, we would have been more than happy to offer a full replacement/refund.
Delivery was excellent
Delivery was excellent. Pattern is lovely and really pleased with how it looks. Only issue is how delicate the vinyl is. This is identified as suitable for kitchens but concerned it won't be durable enough for a high activity area.
13 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your review! We're delighted to hear that you were pleased with the delivery service and that you love the pattern and overall appearance of the flooring.
We appreciate your comments regarding durability. While vinyl flooring can sometimes feel softer underfoot than other flooring types, this product is built for everyday life. Its 0.2mm wear layer provides durable protection for busy areas, while the slip and water-resistant surface makes it ideal for kitchens, bathrooms, and other high-traffic spaces that require a resilient, easy-to-clean floor.
Thank you again for your feedback, and we hope you continue to enjoy your new flooring for years to come.
Kindest Regards
Best4Flooring
Beautiful flooring
Beautiful flooring, amazing quality and delivered within a week. Only thing I wasnt too keen on was the delivery price, could have done with it being a bit cheaper than almost £20 for standard delivery as it was only a small cut for a small bathroom.
4 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your kind review! We're delighted to hear that you were pleased with the quality of the flooring and that it arrived quickly.
We appreciate your feedback regarding the delivery cost. Delivery charges are calculated to cover handling by the 3rd party courier and do not have any direct control over delivery cost fees. Alternatively, you can select to collect from the warehouse and arrange your own courier
Thank you again for choosing us, and we hope you enjoy your new bathroom flooring!
Kindest Regards
Best4Flooring
Omg wow I’m shocked I purchased some…
Omg wow I’m shocked I purchased some Vynl floor for my campervan it tears with your hands like paper how is that even possible ?? Worst material I’ve ever used I’m shocked
8 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
We're sorry to hear that you were disappointed with the vinyl flooring you purchased and appreciate you bringing your concerns to our attention.
A member of our sales team has reached out to you via email to gather some additional information and investigate the issue further. Please check your inbox (and junk/spam folder if necessary) and respond at your convenience so we can look into this matter thoroughly and provide the appropriate assistance.
Kindest Regards
Best4Flooring
Easy to order and great choice of…
Easy to order and great choice of delivery days with a 2 hour slot given on day of delivery. Vinyl is good quality and perfect for my needs and at a very good price compared with other suppliers.
8 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your wonderful review.
We're delighted to hear that you found our ordering process easy and appreciated the flexibility of our delivery options, along with the convenient delivery time slot updates.
It's great to know that you're happy with the quality of the vinyl flooring and that it was perfect for your needs. We're also pleased that you found our pricing competitive compared to other suppliers.
Thank you for choosing us, and we hope to serve you again in the future.
Kindest Regards
Best4Flooring
Resposta da Best4Flooring Ltd
Thank you for your review.
We're delighted to hear that you were pleased with the speed of our delivery. We work hard to ensure orders are processed and dispatched as quickly as possible, so it's great to know your flooring arrived promptly.
Thank you for choosing us, and we hope to serve you again in the future.
Kindest Regards
Best4Flooring
Ordered samples
Ordered samples, which were a good size and delivered quickly
2 de junho de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your positive feedback.
We're pleased to hear that you were happy with the size of our samples and that they arrived quickly. We believe that providing generously sized samples helps our customers make the right flooring choice with confidence.
Thank you for taking the time to leave a review, and we hope to assist you with your flooring project in the future.
Kindest Regards
Best4Flooring
The sample took over a week to arrive
The sample took over a week to arrive. The vinyl flooring was ok for the price but in the meantime I have seen another make which was much thicker, warmer and more comfortable underfoot for my bathroom.
If I only wanted to cover a toilet floor your flooring would have been acceptable.
28 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your feedback.
We're sorry to hear that the sample took longer than expected to arrive. Our samples are sent via Royal Mail on a 48-hour service; however, we do ask customers to allow up to a week for delivery in case of any Royal Mail delays.
We're pleased to hear that you found the flooring to be good value for money, although we understand that after comparing it with another product, you felt a thicker and warmer option was better suited to your room requirements. Flooring preferences can vary depending on the room and the level of comfort desired underfoot.
We appreciate you taking the time to share your experience and wish you all the best with your project.
Kindest Regards
Best4Flooring
Quick delivery good communication
Quick delivery , customer service were great and sorted my issue good communication . Would use again.
22 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your kind review.
We're delighted to hear that you were pleased with our quick delivery service and that our customer service team was able to resolve your issue promptly. Providing clear communication and excellent support is very important to us, so it's wonderful to know this was reflected in your experience.
We truly appreciate your feedback and are delighted to hear that you would use us again. We look forward to serving you in the future.
Kindest Regards
Best4Flooring
Ordered some vynol flooring
Ordered some vynol flooring my measurements was right but it came to short off my measurements 40mm short. I send 20+photos in to them but still no good ,they would not except that it came short so I was left with vynol being bodged. So now looking for new flooring from someone I can trust B+Q. It also said pet friendly which it wasn't at all with scuffs all over it . Never Never again £140. 00 down and no joy or help from this company. Do not use them unless you have got money to lose.
15 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Good Afternoon Paul
As per our email correspondence, when placing an order on the website, the information automatically uploads to the warehouse system for the flooring to be cut. Therefore, if we receive a report that the flooring is short, we require a photograph showing the flooring with a tape measure running from one end to the other, displaying a clear measurement.
The complaint raised was that the length of the flooring was too short; however, every photograph we received showed the width. We can confirm this due to the direction in which the panels are running in the photographs. As the length is the measurement being disputed, we require a photograph clearly showing the length measurement, which has not been provided..
Despite this, in an effort to resolve the matter, we offered to send an additional piece of flooring to cover the area you advised could not be fitted. However, confirmation of the required size was not provided, meaning we are unable to arrange the replacement piece.
A further email has been sent advising further ways we can assist and we await your reply
Kind Regards
Best4Flooring
Great quality product
Bought the Spectrum Ingleton Sheet Vinyl Flooring for my bathroom and couldn't be happier. I like that all of their vinyl is low V.O.C . The quality was great and so was the price. Would definitely use them again.
20 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your fantastic review.
We're delighted to hear that you're so pleased with your Spectrum Ingleton Sheet Vinyl Flooring and that it has been the perfect choice for your bathroom. It's great to know that you were happy with both the quality and the price.
We're also pleased that our low V.O.C. flooring range was an important factor in your decision. We know many customers value products that help create a healthier indoor environment, so it's wonderful to hear this was appreciated.
Thank you for choosing us and for taking the time to share your experience. We look forward to helping you with any future flooring projects.
Kindest Regards
Best4Flooring
Good quality products.
Plenty of choice online, website easy to navigate, free samples dispatched quickly. On arrival quality of samples was very good.
It was then easy to order the flooring we required.
14 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Thank you for your wonderful review.
We're delighted to hear that you found our website easy to navigate and enjoyed the wide range of flooring options available. It's great to know that your free samples were dispatched quickly and that you were impressed with their quality upon arrival.
We're also pleased that the samples helped you make your decision and that the ordering process for your chosen flooring was straightforward and hassle-free.
Thank you for choosing us, and we hope you enjoy your new flooring for many years to come.
Kindest Regards
Best4Flooring
Product as described and good quality
Product as described and good quality, delivery on time by polite driver.
8 de maio de 2026
Avaliação não solicitada
Poor quality flooring
Poor quality flooring, rips like paper. Customer service states this acceptable for flooring. Avoid unless you like torn vinyl flooring.
1 de maio de 2026
Avaliação não solicitada
Resposta da Best4Flooring Ltd
Good Afternoon
Thank you for taking the time to leave your review.
Following an investigation into your complaint, the tearing was found not to be the result of poor quality or a manufacturing defect.
The damage is consistent with installation over an unsuitable subfloor, which can cause movement and insufficient support beneath the vinyl. Sheet vinyl requires a smooth, stable, and properly prepared base in order to perform as intended.
We appreciate this is not the outcome you were hoping for, and we understand your frustration regarding the issue. However, following review, the complaint has been rejected as the flooring should not be installed directly over LVT. As this is not considered a suitable subfloor for this product, the issue falls outside of the manufacturer’s warranty.
Kindest Regards
Best4Flooring
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.