Delivered wrong flooring so fitter couldn’t install. Then arranged a collection but courier information was deemed invalid when I tracked it and I rung customer service and was told they can’t help a... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Delivered wrong flooring so fitter couldn’t install. Then arranged a collection but courier information was deemed invalid when I tracked it and I rung customer service and was told they can’t help a... Ver mais
A empresa respondeu
The samples gave us food for thought as to what could go in what room. Although we are still awaiting planning permission for our alterations.
A empresa respondeu
Had a great transaction with this company. Their customer service is excellent, speedy and helpful response to emails with excellent communication. Delivery was very quick and the flooring is exactly... Ver mais
A empresa respondeu
Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Ver mais
A empresa respondeu
Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.
Units 3-4 Pennine Industrial Estate, Gorsey Brow, SK1 3DX, Stockport, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product is excellent, communication superb and delivery great. Ordering again .
Really good service!
Ordered flooring and it came 2 days later. It was about 40% less than the local flooring shop down the road and I fitted it myself. Bathroom looks great and the flooring is really good quality. Love it! Better than the bog standard plain flooring love the mosaic style.
Very disappointed with both the quality of the vinyl flooring and the way my complaint was handled.
The flooring marks, dents and creases incredibly easily under normal household furniture. I understand different materials have different characteristics, but as a customer I should not need specialist knowledge about foam-backed vinyl to avoid buying a product that performs this poorly in a normal home environment.
All I know as a customer is the difference between good quality flooring and poor quality flooring, and unfortunately this feels like poor quality flooring. Furniture leaving visible indentations and creases so easily is not what I would expect from a product sold for everyday domestic use.
What made the experience worse was the response from customer service. Instead of showing understanding or trying to help, I received a long explanation basically saying this is “normal” and therefore not their problem. The complaint was dismissed entirely with no real attempt to resolve the issue.
I regret buying this flooring and would advise others to be cautious before purchasing, especially if you expect a durable surface suitable for normal household furniture.

Resposta da Best4Flooring Ltd
Had the exact product I was looking for in stock to match existing, at a great price. Delivery was quick. Overall very happy. Would definitely recommend.
Really good quality flooring, delivery very quick. All round good experience

Resposta da Best4Flooring Ltd
Item delivered on time. Kept informed of order progress. Item as described; quality as expected; advice appropriate to product very welcome and useful.

Resposta da Best4Flooring Ltd
Great price, gorgeous flooring, packaged perfectly, quick and easy collection.

Resposta da Best4Flooring Ltd
I changed my mind on two separate occasions, for a different style of flooring.
My fault totally! 🤷♀️
The lady over the phone was so helpful and so efficient. She amended my first order giving a refund within 3 days. The second time I changed the colour, but same pattern. Just in time, before the flooring had been dispatched.
She was incredibly helpful. I found this company to be most professional.

Resposta da Best4Flooring Ltd
Purchased flooring for bathroom and kitchen. Great quality and design, delivery prompt.

Resposta da Best4Flooring Ltd
Dreadful experience, the flooring was very nice and good value for money, but the problem is the courier service DX express that is used.
They lied about attempted delivery when we were at home all day. They promise they are due to deliver your item and then don't show up, I had to stay at home for 4 days waiting for delivery eventually turned up a week after initial estimated delivery date.
Off putting experience would rather pay a little more and shop locally in future to avoid stress and being lied to.
If company use DX delivery AVOID

Resposta da Best4Flooring Ltd
Good website easy to order quick delivery very good service and very happy with product and well imformed at every stage from order to delivery

Resposta da Best4Flooring Ltd
After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.

Resposta da Best4Flooring Ltd
Nothing wrong with the flooring it’s the delivery company that lets it down received a day late even though I was assured it would be delivered on the day I asked for.
Delivery great, no problem even with road being closed. Excellent quality of product, well packaged.
The whole thing was easy, from ordering the flooring, being kept informed of the progress of the order and even having the option to give a preferred delivery date. Everything went smoothly and the delivery arrived on the date requested.
We ordered just a cheap carpet for our summer house it arrived very quickly I would definitely buy from this company again highly recommended 5 💫💫💫💫💫
We bought two rolls for two different bathrooms but had them delivered to the same address. Unfortunately, the first issue was that despite being told that both had been delivered in fact one had in fact been delivered. We then had to wait a few more days for the second roll to turn up. When we came to have the second roll laid, we discovered that this company had cut it 25 cm short to what we had ordered. So despite the communication and the product being good, I really cannot recommend this company as how can they get something so fundamental wrong as cutting the piece to the wrong length. Fairly incompetent.

Resposta da Best4Flooring Ltd
Prompt and efficient service. Great quality products.
Easy to order, kept up to date on delivery and arrived on time

Resposta da Best4Flooring Ltd
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