On line delivery of Fat Rascals and Yorkshire Tea Loaf. Absolutely delicious as ever. Betty’s products are superb and as this was a gift it was so much the nicer. Betty’s are let down by the delive... Ver mais
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Veja o que dizem as avaliações
Excellent customer service from Betty’s by post. We had selected the wrong delivery address for an order to a friend for their birthday. The lady who answered the phone was so kind and helpful, sh... Ver mais
A empresa respondeu
Telephone order quick and easy. Staff very helpful with advice if something not available. Delivery prompt. No problems. Recipients always delighted - both housebound with health issues. This is... Ver mais
A empresa respondeu
The cake was outstandingly delicious. But the reason for five stars is the whole package. Customer Service, delivery, packaging, choice and quality. Not the cheapest but you get what you pay. Highly... Ver mais
Detalhes da empresa
Escrito pela empresa
We're a world-famous Tea Rooms in Yorkshire, England, sending parcels of pure spirit-lifting deliciousness from our Craft Bakery to homes across the world.
Bettys
Escrito pela empresa
- Making life lovelier since 1919.
- We make beautiful, handcrafted cakes, confectionery and pâtisserie inspired by our Swiss heritage and made famous by our Yorkshire tea rooms. Perfect for gifts that show how much you care, treats for special celebrations or spirit-lifting deliciousness for you.
We promise to take good care of you
Here to make every Bettys experience a happy one
We're a family business and we believe in treating our customers like family too.
If you contact us, you'll be speaking to someone at our Craft Bakery in Harrogate. They are as close as you can be to the heart of our business without being sat next to the bread ovens, so you will be in expert hands.
We aim for perfection but from time to time things don't go to plan, so if the worst happens we will always do all we can to put it right.
Every person in our team has the authority to make decisions on their own, so they will do their best to fix things there and then. They will only pass you along or check in with a colleague when the question absolutely requires it.
We want every Bettys experience to be a happy one so if you're in any way disappointed with your service, do call or email. We're here to help.
Informações de contato
The Craft Bakery, Plumpton Park, HG2 7LD, Harrogate, Reino Unido
- 0800 456 1919
- heretohelp@bettys.co.uk
- www.bettys.co.uk
4,7
Excelente
36 mil avaliações
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Ordered a cake and some biscuits for my…
Ordered a cake and some biscuits for my aunts 93 rd birthday. I paid extra for named day delivery and the package was 5 days late. Disgusting
11 de setembro de 2026
Resposta da Bettys
We are so sorry to hear this, we were unaware of the delay, and we are very happy to investigate this for you please email heretohelp@bettys.co.uk
Resposta da Bettys
We're so pleased to hear that your ordering process was efficient and that your delivery was prompt. Thank you for your wonderful feedback!
I love Bettys
I love Bettys
Brilliant as gifts… and a wonderful afternoon outing if you in Yorkshire
11 de setembro de 2026
Resposta da Bettys
We're so happy to hear that you love our products and find them brilliant as gifts! It's wonderful to know you enjoy visiting us in Yorkshire too. Thank you for your kind words!
The Fat Rascals were great.
The Fat Rascals met us at our hotel as promised. They were great as breakfast scones during our tour of the UK. Thank you for fulfilling our Bettys experience in Harrogate.
11 de setembro de 2026
Resposta da Bettys
We're so happy to hear that the Fat Rascals met you at your hotel as promised and that they were a wonderful part of your UK tour breakfast experience. It's lovely to know we could help fulfill your Bettys experience in Harrogate!
my friend loved the cakes
my friend loved the cakes
They were tasty and also beautifully decorated.
11 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that your friend loved the cakes! It's wonderful to know that they were both delicious and beautifully decorated. Thank you for your lovely feedback.
Very easy to order
Very easy to order. Came quickly. My only issue is that I can't actually see if the cup is intact as it's wrapped so nicely and I don't want to ruin it!
I really don't agree with paying for postage. It's only because this was the item requested that I ordered it. Probably won't order again, which is a shame as you have lovely products.
11 de setembro de 2026
Resposta da Bettys
We're so happy to hear that you enjoyed our cake and that it arrived on time. Thank you for your wonderful feedback!
Bonny was very helpful with customer…
Bonny was very helpful with customer service. Pleasure to deal with her
8 de setembro de 2026
Resposta da Bettys
We are so pleased to hear that you had such a positive experience with our customer service. Thank you for your kind words!
From ordering to delivery was smooth…
From ordering to delivery was smooth and reliable.
Then came the eating of the cake..😋😋
11 de setembro de 2026
Resposta da Bettys
We are so delighted to hear that your ordering and delivery experience was smooth and reliable, and even happier that you enjoyed eating the cake!
Telephone order quick and easy
Telephone order quick and easy. Staff very helpful with advice if something not available.
Delivery prompt. No problems.
Recipients always delighted - both housebound with health issues. This is good way to provide support when live at a distance.
10 de setembro de 2026
Resposta da Bettys
We are so pleased to hear that your telephone order was quick and easy, and that our staff were helpful. It's wonderful to know that the recipients are always delighted, and that our service helps you provide support from a distance. Thank you for your kind words!
This was a birthday treat for my 83…
This was a birthday treat for my 83 year old dad who absolutely loves Betty’s
11 de setembro de 2026
Resposta da Bettys
We're so delighted to hear that your dad enjoyed his birthday treat! It's wonderful to know he loves our products.
Fantastic customer service
Fantastic customer service. Polite and friendly. Chocolate cake was super yummy as well!
11 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that you had such a positive experience with our customer service and that our team was polite and friendly. It's wonderful to know you enjoyed the chocolate cake too!
The lady that took my order over the…
The lady that took my order over the phone was pleasant, direct and efficient. My order came on the date arranged. Delivery also at the time promised. Thank you ‘Betty’s’ I was very satisfied.
11 de setembro de 2026
Resposta da Bettys
We're so pleased to hear this - thank you for your kind review. We're delighted that you were happy with everything and we hope to welcome you back to Bettys, soon.
Presnt for my mam
I ordered an after noon tea hamper for my mams 70th it came beautifully package and nothing was damaged
11 de setembro de 2026
Resposta da Bettys
We're so delighted to hear that the afternoon tea hamper for your mum's 70th arrived beautifully packaged and in perfect condition! Thank you for sharing your wonderful feedback.
Have used you 3 times for my niece who…
Have used you 3 times for my niece who loves chocolate.
The order has been despatched promptly and delivered when stated.
My niece is always thrilled with the goodies.
11 de setembro de 2026
Resposta da Bettys
We're so happy to hear that you've used our service multiple times and that your niece consistently enjoys her chocolate goodies! It's wonderful to know that your orders have been promptly dispatched and delivered as expected. Thank you for your kind feedback!
The cakes provided were delicious
The cakes provided were delicious. That's good enough.
10 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that you enjoyed our delicious cakes! Thank you for your kind words and positive feedback.
Resposta da Bettys
Thank you for your lovely feedback.
Resposta da Bettys
We're so pleased to hear that your dad enjoyed his birthday gift and that it arrived on time! Thank you for choosing us.
Resposta da Bettys
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you were happy with both the delivery and our fantastic products.
Great Service
Ordered a gift card to be sent to my grandsons wife for her birthday. Ordering was straightforward, I was kept up to date with the progress of the order and it was delivered on time. She was thrilled with the gift!
9 de setembro de 2026
Resposta da Bettys
We are so pleased to hear that ordering was straightforward and that the gift card was delivered on time. Thank you for your lovely feedback.
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