BikePark Wales Avaliações 

3.608
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our second visit to BPW was just as good as our first. The staff were all enthusiastic and helpful and the queues for the uplift (which we knew would be substantial on a Sunday) moved quickly. Due to... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a family of beginners, we had a fantastic day. All the staff were so friendly; from patiently getting us kitted up, making sure that all our pads fitted properly and that our children were comforta... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Esportes Radicais
  2. Locadora de Bicicletas
  3. Conserto de Bicicletas
  4. Loja de Bicicleta
  5. Café
  6. Atração turística

Escrito pela empresa

The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(3.608)

1.476 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic Experience

Had two days at Bikepark Wales, with my son and I . What a fantastic experience. All the staff are really friendly and helpful. The trails are amazing , definitely recommend using the uplift because its a long way up. What a brilliant company, they have covered all you need for mountain biking , one hundred percent the best bike park we've ever been to. Definitely coming back .Thank you to all the staff and your hard work on making Bikepark Wales a fantastic experience. 👏👏👏👏😃

3 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Shane, what an awesome review 🙌

We're delighted to hear you and your son had such a great two-day trip with us.

It's fantastic that the trails, uplift and team all helped make the experience such a memorable one. We agree with you on the uplift too... it's a long way to the top! 😅

Thank you for the kind words about the staff and everything that goes into keeping the park running. The whole team will really appreciate them.

We look forward to welcoming you both back for more laps soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Totally friendly atmosphere

Totally friendly atmosphere. Riders and staff were all keen to help and encourage. As novices, the uplift was fine as the people operating were completely supportive and helpful. In the shop we were given a wipe for a cut. The food is amazing and good value. It is totally inclusive. We will be back.

4 de agosto de 2026
Avaliação não solicitada
logotipo da BikePark Wales

Resposta da BikePark Wales

Dan, thanks for the fantastic review 🙌
Creating a welcoming and supportive environment for riders of all abilities is something we're incredibly proud of, so it's brilliant to hear that came across during your visit.

We're especially pleased that, as novices, you felt supported not only by the team but also by fellow riders. That's a huge part of what makes the BPW community so special.

Great to hear the uplift, shop and food all hit the mark too, and we're glad we could help out with the cut along the way.

Thanks again for the kind words and we'll look forward to seeing you back on the hill soon.
The BPW Team 🤘

Avaliado com 4 de um total de 5 estrelas

Hot day at BPW

Had a good day at bike park wales. Good hot weather. My only 2 complaints are that there didn’t seem to be enough buses running as queues before lunch were crazy so we didn’t do as many runs as we have in the past which is a shame as it’s a 5 hour round trip and uplift has got quite expensive if you can’t get in 8-10 runs.
Also it would be very helpful if there was running water either at the bus stop or at drop off point as it was pretty hot .

3 de agosto de 2026
Avaliação não solicitada
logotipo da BikePark Wales

Resposta da BikePark Wales

Hi Dominic 👊
Thanks for the review and we're pleased you had a good day with us.

We appreciate the feedback regarding uplift queues. The recent hot weather has certainly brought plenty of riders out, and we understand the frustration when you're making a 5-hour round trip and want to maximise your runs.

The suggestion of additional water points is a good one too. We've had similar feedback from a number of riders during the recent hot spell and it's something we'll continue to look at 👍

Thanks again for taking the time to leave your thoughts and we hope to see you back soon.
The BPW Team 🤘

Avaliado com 4 de um total de 5 estrelas

Overall a great day

Overall a great day. Only downsides:1) uplift started at 10am, we queued from then and got on first bus at 10:35! Apparently 2 drivers called in sick so this resulted in less buses moving people. 2) the waiting area for uplift needs cover from the sunshine and rain. Appreciate it’s an outdoor sport but extremes like yesterday’s 30 degrees mean the public needs protection. 3) water station needed at top of hill and/or in the uplift queue. No other drinking no water around the park except at the centre.
Otherwise the trails are awesome and bike park as a whole one of the best in the UK.

3 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Hi Andrew,
Thanks for the balanced review.

Firstly, we're delighted you enjoyed the trails and that BPW remains one of your favourite places to ride 🙌

Unfortunately, on the day of your visit we did have operational challenges, which did impact uplift during the morning. Thanks for your patience while the team worked hard to keep things moving.

We've also had a few comments recently regarding shade and water provision around the uplift area during the heatwave conditions. We completely understand where those suggestions are coming from, especially with temperatures approaching 30°C ☀️

Thanks again for the feedback and we're glad you still had a great day overall.
The BPW Team 🤘

Avaliado com 4 de um total de 5 estrelas

Second time here

Second time here, fantastic day out brilliant facilities and people. Uplift was a bit slower today than my last visit and tried ordering food at 3.01 and told all food stopped at 3.00 except pizza otherwise would have been 5 stars. Definitely rec

3 de agosto de 2026
Avaliação não solicitada
logotipo da BikePark Wales

Resposta da BikePark Wales

Thanks for the review 🙌
We're really pleased you enjoyed your second visit and found the facilities, trails and team as good as ever.

Sorry to hear you just missed the main kitchen service by a minute. The kitchen team do have to draw the line somewhere to ensure they can complete food preparation and service for the day, but we can certainly appreciate that was frustrating from your perspective.

Thanks for the recommendation and we look forward to welcoming you back again soon.
The BPW Team 🤘

Avaliado com 4 de um total de 5 estrelas

Bus wait times

Regularity of the uplift buses let our visit down today. Usually there are buses in abundance, but today, very long waits and queue management poor.

3 de agosto de 2026
Avaliação não solicitada
logotipo da BikePark Wales

Resposta da BikePark Wales

Hi Dave,
Thanks for taking the time to leave feedback.

We're sorry to hear the uplift experience didn't meet your expectations on this visit, particularly as it sounds like you've had better experiences with us previously.

The recent hot weather and some operational challenges did impact uplift performance on certain days, and we appreciate that longer waits can take away from the overall experience.

Thanks for the honest feedback. We'll pass your comments on to the uplift management team.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

A memorable two day visit

Just completed a memorable two day visit with my son and I’m still smiling (and aching all over 😂)
This was our first visit to any bike park and we were both nervous and excited. Booking in was okay, there was a short slow moving queue but once we had our uplift band we were off.
Uplifts are very frequent and we rarely had to wait at all. Sometimes i put both bikes on myself and sometimes the driver did my son’s bike.
I was worried that the runs would be busy, we would get caught by faster riders or catch up to slower riders but all my concerns were unjustified- even during school holidays the trails were clear - we were never caught by faster riders and we only caught up to slower riders a couple of times at the end of runs.
The runs are faster, longer and overall slightly more challenging than typical trail centre runs so we used the excellent grading system to work through the runs in a progression from easier to harder. The skill catchers at the start of each run are great. I feel that they are often harder than what you get on the trail by the fact that you are stationary and have time to think about them.
On the first day we completed 6 uplifts and rode nearly all the blue runs plus a handful of reds.
By the second day our confidence and speed had improved so we did mainly reds with a handful of blues (another 6 uplifts). By the last run on the last day I was dead on my feet but had the most amazing time. I’m a road cyclist and consider myself to be very fit and was surprised by how physically challenging a full day was.
Highlights included seeing my 12yo son nail the A470 red jump run - flying over gap jumps that I was too chicken to even attempt! I also enjoyed vicious valley and managing to land the road gap. Terrys belly with popty ping was also a highlight but man it seems to go on forever!
The food offerings were okay, we had breakfast rolls, salad bowls, loaded nachos and stone baked pizzas: the wait wasn’t too long and quality was always good.
Staff were generally efficient and knowledgeable.
Next time we visit we will start with Terrys belly and a visit to the superb quarry skills area where my son progressed from table tops to gaps for the first time giving him the confidence he needed to complete A470. I think if I had any suggestions for improvement it would be to add a progressive set of boardwalk drop offs here.

My only negative of the visit is that I dropped a pair of (20year old) Oakley sunglasses in the visitor centre area and no one handed them in (I asked everywhere and checked again at the days end) but this is a reflection on human nature and not a negative on the venue. Still, I now have an excuse to buy some new kit!

31 de julho de 2026
Avaliação não solicitada
logotipo da BikePark Wales

Resposta da BikePark Wales

Tony, what an absolutely brilliant review 🙌

Thank you for taking the time to share such a detailed account of your first bike park experience.

It's fantastic to hear how well the progression from blues to reds worked for both you and your son, and even better that your confidence grew so much over the two days 👊

Seeing riders progress is always rewarding, but hearing about your son sending A470 while you were tackling features you'd never attempted before is exactly what BPW is all about.

We're also really pleased to hear the uplift, facilities, food and trail grading all worked well for you. The qualifiers were designed for exactly the reason you describe: helping riders make informed decisions before committing to a trail.

Sorry to hear about the Oakleys, although we admire the positive attitude towards replacing them!

Thanks again for such a thoughtful review. We can't wait to welcome you both back for round two.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Best bike part and MTBing in the UK

Best bike part and MTBing in the UK. Excellent trails, well maintained and brilliantly designed. Map and signposting all very good. Great facilities, even better now there is the snack truck at the top. Cant fault it, parking can get tight on busy days I guess.

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Wow, thank you 🙌

"Best bike park and mountain biking in the UK" is an incredible compliment 👊

We're delighted you enjoyed the trails, facilities, signage and the new snack stop at the top of the mountain.

Thanks for the support and we'll keep working hard to maintain the standards you've highlighted.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Love the new end section on A470

Love the new end section on A470. The last 3 or 4 jumps are perfect size and "floatyness"! Would be really cool to see this line continue on all the way to the bottom, or at least link it down into the last section of Insufficient Funds. Chuck a step up and a drop in there too and it might even rival A-Line!

2 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Jonathan, you've got the trail crew smiling with this one.

We're really pleased you're enjoying the recent work on A470. Hearing comparisons to A-Line is certainly high praise! 👊

We'll leave future trail planning to the experts, but it's always great hearing riders getting excited about where things could go next.

See you back on the hill soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Amazingly well thought out and…

Amazingly well thought out and maintained. Mountain Bike Disneyland! The only tiny, minor thing I can think of to make of better would be if they offered lockers to store your belongings while you're on the trails.

30 de julho de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Mountain Bike Disneyland... we'll happily take that! 😎🙌

We're delighted you enjoyed the trails, facilities and overall experience.
Thanks also for the suggestion regarding lockers. It's useful feedback and something that's been mentioned by a few visitors looking for secure storage during the day.

Thanks again for the review and we hope to welcome you back soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

I turned up on the wrong day for my booking (totally my fault!) and told the check in guys not to worry but that were amazing and managed to get it changed despite it being really busy.
Food was lovely and very quick.
Getting the hire bikes was an easy process with everything fully explained and all the uplift guys were brilliant with me and my son. We will be back again very soon.

2 de agosto de 2026
Avaliação não solicitada
logotipo da BikePark Wales

Resposta da BikePark Wales

Scott, thanks for the fantastic review 🙌

Firstly, thank you for owning the booking mix-up 😅
We're really pleased the team were able to help get everything sorted and get you and your son out on the hill.

It's great to hear the hire process, food and uplift operation all helped make for a memorable day.
We'll make sure your kind words are passed on to the check-in and uplift teams.

See you both again soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Not been over to the park in nearly 10…

Not been over to the park in nearly 10 years, and wow is all i can say,

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Anthony, we love hearing this 🙌
A lot can change in ten years, and we're delighted your return visit left such an impression.

Thanks for coming back to see us and we hope it won't be another decade before visit number two!
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Great time!

Great time!

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Thanks B. 🙌
Great time? That's exactly what we like to hear.

Thanks for the review and we hope to see you back on the hill again soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Great trails with something for everyone!

Great trails with something for everyone, from beginner to pro!! A slick uplift service (vastly better than my last visit), with a great selection of food and drink taking allergies/intolerances into account. Oh and great photos too.
Loving the amount of spaces for uplifts too. I decided to use the uplift last minute as I had a running race the following day and managed to get on.

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Thanks Murray 🙌
We're delighted to hear you enjoyed the trails, uplift service and catering options 👊

Creating a park with something for everyone, while catering for a wide range of dietary requirements, is something we're always working hard on, so it's great to hear that was appreciated.

It's also great to hear you noticed the uplift improvements since your last visit and were able to grab a last-minute spot before your race.

Best of luck for the running and we'll see you back soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

First time biking and had a lot of fun

First time biking and had a lot of fun. Great trails, good equipment and really well run!

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Matthew, what an introduction to mountain biking! 🙌
We're stoked to hear your first experience on a bike was such a positive one 👊

Great trails, good equipment and a well-run operation are exactly what we're aiming for, and hopefully this is just the start of your riding journey.

See you back on the hill soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

This is a brilliant bike park

This is a brilliant bike park. The uplifts and trails were faultless. Double Barrel and A470 are unbelievably good. Had a technical where I needed 2 split pins and the workshop helped out no problem. They were really helpful.
We will be back soon.

31 de julho de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Robert, thanks for the brilliant review 🙌
Double Barrel and A470 are definitely two trails that keep riders coming back for more.

We're also pleased the workshop team were able to get you sorted and back riding quickly. Sometimes it's the little things that save a day on the hill 👍

Thanks for the kind words and we'll look forward to welcoming you back soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Hadn't been for 10years !

Hadn't been for 10years. The Bike Park and service had much improved. I was a little apprehensive about the price, but after seeing all the work that has been done it was easy to see why. I will be back soon for sure

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Rich, ten years is a long time between visits!🙌
We're delighted to hear you enjoyed seeing how much the park has grown and evolved over that time.

A huge amount of work has gone into the trails, uplift operation and facilities over the years, so it's fantastic to hear that was reflected in your experience.

Thanks for giving us another visit and we'll see you again soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Amazing tbh

Amazing tbh. Was good to see how well looked after all of the trails are. Variety for everyone there to go and give things a go especially with the features at the start of each one so you know if you’ll be able to hit them or not. Staff were friendly as well. Highly recommend.

1 de agosto de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Kieran, thanks for the awesome review 🙌
We're really pleased you enjoyed the variety of trails and the feature warning sections at the trail starts.

Helping riders make informed decisions and progress at their own pace is a big part of what we're trying to achieve across the park.

Thanks for the recommendation and we hope to see you back for more laps soon.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

Excellent ‘Ticket to Ride’ experience…

Excellent ‘Ticket to Ride’ experience with Colin who took his time to teach us about the bikes, uplift and techniques to safely navigate the run and have fun.

31 de julho de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Jane, thank you for the lovely review 🙌
Ticket to Ride is designed to help riders build confidence and learn the fundamentals in a supportive environment, so it's fantastic to hear Colin helped make the experience both educational and fun.

We'll make sure your kind words are passed on to him.

Hopefully we'll see you back on the trails soon for the next stage of your riding journey.
The BPW Team 🤘

Avaliado com 5 de um total de 5 estrelas

We had the Ticket to Ride beginner…

We had the Ticket to Ride beginner experience. Absolutely fantastic. I’m a female in my 60s and felt safe and looked after as i carefully attacked the downhills and berms. Colin was a brilliant guide. And my lunchtime salad bowl was a delicious surprise when i’d thought it moght be all burgers and deep fried stuff. Thanks Gavin, Colin and everyone at Bike Park Wales.

31 de julho de 2026
Avaliação não solicitada
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Resposta da BikePark Wales

Rachel, what a fantastic review 🙌
We're delighted to hear you enjoyed your Ticket to Ride experience and felt safe and supported throughout the day 👊

Mountain biking really is for everyone, and it's brilliant to hear you were building confidence on the descents and berms while having fun along the way 😎

A huge shout-out to Colin, who is fantastic at helping riders progress at their own pace.

We'll make sure Gavin and Colin see your kind words. We're also glad the salad bowl exceeded expectations too! 😅🥗

Thanks for spending the day with us and we hope to see you back on the hill again soon.
The BPW Team 🤘

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