Bikesure Avaliações 25.187

Website stopped working then took a very long time to get an operator who wasn't too sharp. All in all it took nearly 3 hours to complete a simple transaction which I wouldn't have completed if I'd have been sure the cash hadn't have been taken from my account. Very disappointed

Always great customer service. Friendly and very knowledgeable. Perfect , many thanks.

You give me the best price you could this time

Spoke to a very helpful professional lady that sort out my change of policy in minutes really great service

Renewing my motorcycle insurance was very straight forward

Answered phone quick very polite and helpful and knowledgeable

Really helpful and easy to do business with.

I have been a long standing customer, and I can definitely say that Bikesure is the best insurance broker in the UK
The staff are very knowledgeable, and helpful, and the company is always open to matching other quotes.
A genuine 5star company

Advisor was very helpful and sorted out the issue , cheers 🍻

Refreshingly knowledgable staff member who made the annual renewal and changing one of two bikes a cinch. Thank you.

The girl I dealt with was excellent and done her up most to save me money. 5 star service

Very helpful staff on the several calls I made.
Short waiting times are always a welcoming surprise.

I made a mistake with my no claims bonus but I don't think I should have been charged £37.50 for admin !
of £13.35 ! It's a rip off to charge that much money to punch a few keys !! Not impressed AF and will consider going elsewhere next time !!!

Excellent service from Emma as always 👍👌

No issues. Renewed automatically. Could have got a bit cheaper but.!!
I go with what i know

English staff sales it for me, every time

from start to finish was quick and no hiccups very good

All my questions were answered promptly

I've been with Bikesure for 2 years now and they have proven to be excellent (with one exception). Their staff are superb - professional, knowledgeable and friendly. The pricing is competetive (Bikesure are worth more for the staff alone). Wait times are not too bad and they do advise in their emails when the best times to call are. My one niggle, refers to modifications; I confirmd last year that I do not need to pay an admin fee, when notifying Bikesure of any cosmetic modification (mirros, screens etc.). When I notified them this year, I incurred a charge by the Insurer for the last 15 days of my policy. If insurers do charge for making any cosmetic modifications to the vehicle , this should be made clear in any inital and/or renewal process. It would also be helpful if a table of common modifications could be communicated/made available, that are exempt from requiring a notication to either Bikesure or the Insurer (similar to what is provided by another well known motorcycle insurer).

Talking on the telephone to the female assistant was a pleasure! She made every effort to help me and was pleasantly polite and so helpful!
We need more representatives like this!
Well done madam, and well done Bikesure for selecting and training this lady so well. This is what such an experience should be like!