Bloom Boutique Ltd Avaliações 

903
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais

Avaliado com 5 de um total de 5 estrelas

This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. Joalheria Especializada em Itens Personalizados

Escrito pela empresa

Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

903 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(903)

62 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 star customer services

There was a slight glitch with the order I received, upon reporting the problem to customer care they couldn't have been more helpful. My order was seamlessly and quickly replaced by Bloom and the replacement was perfect.
This was a gift for my friend so I really appreciated the exceptional customer services that the team provided.
I have ordered a couple of items off Bloom Boutique now and it will definitely be my go to for personalised jewellery.
The products are adorable and superb quality!
Keep up the good work!

30 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive review. We're thrilled to hear that we were able to provide you with a great experience.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Great customer service

I ordered a bracelet for my daughters 18th birthday and unfortunately it was too big. Chloe offered to add the charm to a smaller bracelet free of charge and sent me the link to arrange collection of the original bracelet. Great customer service 😀

4 de setembro de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 3 de um total de 5 estrelas

Service and delivery was good however…

Service and delivery was good however do not be fooled by the photographs - you need a magnifying glass to see the stone and the stud earrings are really a joke they are so tiny ( pinhead size)

28 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your lovely feedback on our delivery service. Although we are sorry to learn of your concerns with the earrings. We aim to ensure all of our product images and descriptions are accurate. I apologise if the size wasn't seen in the product description.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Bloom Boutique

Bloom Boutique has great Customer Service. I had an immediate response to my query & it was resolved to a standard I had not anticipated. A replacement of the original purchase was provided even though they didn’t have to do this.
100% recommendation & thank you!!
One happy Customer.

27 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to share your positive feedback. We really appreciate it.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

I ordered a special gift for my…

I ordered a special gift for my daughters godmother, I was under pressure for the timeframe the order was required within. Bloom Boutique went above and beyond my expectations. They replied quickly and resolved my delivery issues immediately! I can't thank them enough for their outstanding service.

27 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Amazing customer service and beautiful…

Amazing customer service and beautiful necklace… thank you so much!

26 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're thrilled to have met your expectations. Thank you for sharing your positive review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Perfect first experience

It was my first time using Bloom Boutique and I purchased an engraved bracelet for my friend’s birthday. The product is beautiful and the delivery was fast. I emailed customer services with a query and they got back to me so quickly with a helpful response. Very happy with this service.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Your positive feedback means a lot to us. We're grateful for your review and look forward to serving you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Such a great company

Such a great company! This is my second time communicating with them, as a bracelet that I ordered for my mum's previous birthday needed repairing. Chris was very kind and understanding and helped us to get a repaired/replacement out. I was impressed by how quickly this was resolved and was grateful for updates along the way. Highly recommend this company. Beautiful jewellery and fantastic customer service. Thank you

21 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're thrilled to have met your expectations. Thank you for sharing your positive review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 1 de um total de 5 estrelas

I bought two bracelets for my partner…

I bought two bracelets for my partner and I for our one year anniversary. Couldn’t tell you how excited I was to have these for him to open on the day! However that was all ruined once I opened the packaging. The bracelets are tacky and cheap. I paid an extra £22 for the gold bracelet to feel like something you get your kid from Claire’s. It’s shocking to think I’ve had better quality items from TK Maxx for a 1/4 of the price I’ve paid for these. If you want a good quality item, don’t buy from here!!!

20 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your review.

I am sincerely sorry to learn what has occurred with your item and have contacted you via email to resolve this for you as soon as possible.

I look forward to hearing from you.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

An absolutely wonderful experience with…

An absolutely wonderful experience with customer care. Outstanding and I’ll definitely be back to purchase again. Thank you for your time and care!

19 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 1 de um total de 5 estrelas

Poor quality

My partner purchased a sterling silver necklace for myself as a Christmas present not only had the chain snapped with a couple weeks (I replaced myself) I had noticed the engraving is now no longer visible, I sent an email regarding the issue to be told the warranty only lasts for 6 months, I would expect engraving to last longer then 8 months, Therefore I was told nothing can be done about the issue.
I loved the necklace it had my children's and partners name engraved but I'm hugely disappointed the names have disappeared and will now no longer wear it. Waste of money.

16 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your review.

I am sincerely sorry to learn what has occurred with your item. I can see our customer care team have resolved this for you. I hope your items can be enjoyed.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Chris thank you so much for your…

Chris thank you so much for your excellent customer service. I had an issue with a purchase and it was dealt with promptly and professionally. Replacement earrings being sent. They are absolutely stunning pearl drop earrings and my Mum was over the moon this was sorted for her.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Your positive feedback means a lot to us. We're grateful for your review and look forward to serving you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Necklace

Resolved my issue quickly and was very helpful customer service is excellent

14 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive review. We're thrilled to hear that we were able to provide you with a great experience.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

I accidentally duplicated my order

I accidentally duplicated my order, and I didn't even realise I had. Therefore Chris emailed me and wanted to check this with me. Their communication is always on point. Very helpful.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Fantastic Company

I love this brand and have ordered before. Service has always been great....now I'd say their service is fantastic! I'd had to get in touch with customer service as I'd encountered an issue with my purchase. I received a response first thing Monday with a very sincere apology and resolution. Within a few days, I had a replacement with simple instructions on how to return my original item for free. Returning was super easy and Chris who'd responded originally kept me informed every step of the way. Just absolutely phenomenal and unusual in this day when customer service isn't always the greatest! I cannot tell you how blown away I've been with their speedy response and resolution. Not only that, they have stunning jewellery too! I'd definitely recommend this company to anyone.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for sharing your positive experience. We're happy to have met your expectations and appreciate your support.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Bloom Boutique 10/10

I had a problem with an order which was rectified within minutes of contacting Bloom Boutique. I have ordered many times from this company, and to date everything has been beautiful, and loved by the recipients. I would definitely recommend this company.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We are thankful for your support and thrilled to hear about your positive experience, thank you for your review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

My daughter gave me a lovely little personalised bracelet on the morning of her wedding. After a problem with the chain snapping my email to Bloom Boutique was quickly replied to and within days I have now received a replacement. Very happy with customer service and love my little bracelet.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We are thankful for your support and thrilled to hear about your positive experience, thank you for your review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Excellent Customer Service
I needed a replacement piece for a silver necklace given me by my family. I couldn’t see what I needed on the website so contacted customer service by email. They very promptly replied with a solution to my problem all within 2 days of me contacting them.
It is lovely to know that good customer service is still out there in this day and age.
Thank you so much for your help.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 2 de um total de 5 estrelas

Quick delivery and lovely product but…

Quick delivery and lovely product - however the birthstone is not accurate (ruby is actually pink). After contacting the company they confirmed that this was not an error. The gift was bought as a gift for a friend whose baby was born sleeping and with it being a sensitive reason, I do not feel I can gift it as it is inaccurate.

I would happily order products if it was not quite so important to be an accurate match.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your review.

I am sincerely sorry to learn what has occurred with your item and have contacted you via email to resolve this for you as soon as possible.

I look forward to hearing from you.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Quick to sort issues

I originally ordered a bracelet for my Mum for her birthday which broke on first wear. So I got in touch with the company and Chris helped sort the issue with fast responses and sorted being delivered a new one as soon as possible. Cannot fault the service x

6 de agosto de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for sharing your positive experience. We're happy to have met your expectations and appreciate your support.

Kind wishes,
Chris @ Bloom Boutique

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