Bluechip Warranty Ltd Avaliações 

129
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Best used car warranty experience I ever had. Took the car to my usual garage, gave them the warranty details, they identified the issue why my electric window not working. Sent the report and quot... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It was a little complicated at the beginning to find a garage but once that was cleared up it’s been smooth. I received payment on time had no issues

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Terrible service. Didn't pay out when they should have. Don't respond to calls, good luck if your thinking of choosing this company...

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purcahsed an older vehicle and within 1 month of me buying it the air con condenser failed.The dealer i bought the car from had provided a 3 month warranty for the vehicle from Bluechip. Contacted B... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Automóvel

Escrito pela empresa

We are a family-run provider of vehicle repair agreements, offering the very best products and services to used car, van, and motorcycle dealerships. With over 100 years of combined team knowledge in this specialist field, a dedication to transparency, and a partnership-based approach to our services, we aim to provide our clients with an honest and fair service that benefits both them and their customers.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(129)

52 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Gearbox Failire

We are worried as this was a 2nd claim on the policy, previously Blue Chip had paid towards £500 a replacement, This time we had a £2000 gearbox failure. Working with a VW specialist garage and Bluechip we worked through our crisis and Bluechip paid out approx 50% of our cost, which was in line with the warranty, We had the "premium" cover which was a little extra when we we bought the car but has proved to have been worth it. Disappointed that we have had these problems with what we believed to be a good quality low mileage one owner vehicle, without Bluechip the pain would have been very difficult to have absorbed. Payment was authorised and settled timely, very happy with the service and outcome. I am wondering if they will renew the policy for another 12 months

11 de novembro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Thank you, Richard, for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

We have been a supplier to Bluechip Warranty for their POS materials for many years, fantastic company to deal with and they are very quick to pay their invoices on time.

100% recommend these guys and the great service they provide.

13 de novembro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Thank you, Peter, for taking the time to leave a 5-star review.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Very easy to claim very quick response…

Very easy to claim very quick response and reimbursed within the week. Highly recommended.

8 de novembro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Thank you, Mark, for taking the time to leave a 5-star review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Quick no quibble payout

I always assume these warranties are a waste of time, but was pleasantly astonished to find this was not! I had a serious issue shortly after buying a car, and the warranty was honoured and payment made at lightning speed.

28 de agosto de 2024
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Resposta da Bluechip Warranty Ltd

Thank you, Nicholas, for taking the time to leave a 5-star review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

VERY PROMPT PAYMENT

27 de setembro de 2024
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Resposta da Bluechip Warranty Ltd

Thank you, Andy, for taking the time to leave a 5-star review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Very very impressed

To be 100% honest, I was expecting a huge battle and them trying to wrangle out of paying.

The exact opposite happened, I contacted them, told them how much the repair was, they authorised it.

I took it to my garage on Monday and it was fixed.
I submitted the garage invoice/receipt along with my bank details.

They tell you payments are processed every Friday.

I was expecting it to take a few weeks to receive the money, but by midday Friday (car was only repaired Monday) my money was in my bank.

Very very impressed

30 de setembro de 2024
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Resposta da Bluechip Warranty Ltd

Thank you for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Very professional

Excellent company to deal with, always on hand to help and very friendly staff.

31 de outubro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Thank you, SP Cars, for taking the time to leave a 5* review; it's greatly appreciated!

We are very pleased you are happy with the service we have provided and the working relationship we have built.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

We have been using Bluechip for 6+…

We have been using Bluechip for 6+ years and they are the best warranty company I have used in over 40 years in the Motor trade, they will help with difficult claims when other warranty company's will not.
Nick
GL Cars

31 de outubro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Thank you, Nick, for taking the time to leave a 5* review; it's greatly appreciated!

We are very pleased you are happy with the service we have provided and the working relationship we have built.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

The main battery went flat and I had to…

The main battery went flat and I had to replace it myself as I needed my car for work. I didn’t think Blue Chip would refund me as I didn’t have it replaced at a garage. Within three days of contacting them the money was in my bank. Fantastic service. 👍🏻

15 de outubro de 2024
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Resposta da Bluechip Warranty Ltd

Thank you, David, for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

I would not hesitate to recommend Bluechip Warranty. Genuinely lovely people to deal with.

29 de outubro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Thank you, Wendy, for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

THE BEST WARANTY COMPNAY WE'VE EVER DEALT WITH

We as a business (Lamberts Garage) have worked alongside BlueChip for a number of years now and they really do look after their customers. From policy loading to the claims process they are by far the best in the industry. We have dealt with countless amounts of warranty companies over the years and BlueChip are by far the best! They are a fantastic business and all their staff that we deal with are nothing but polite courteous and helpful.

29 de outubro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Hi Aaron,

Thank you for taking the time to leave a 5* review. It's greatly appreciated!

We are very pleased you are happy with the service we have provided and the working relationship we have built.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Great company

Great company to deal with. Claims sorted very quick and payment sent quick.

25 de outubro de 2024
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Resposta da Bluechip Warranty Ltd

Thank you, Thomas, for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Gary and all the team are great

Gary and all the team are great! Best warranty company we have used by far! Quick response times, and fast payouts! Won't go anywhere else!

28 de outubro de 2024
Avaliação não solicitada
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Resposta da Bluechip Warranty Ltd

Dear Lewis Priddy,

Thank you for taking the time to leave a 5* review; it's greatly appreciated!

We are very pleased you are happy with the service we have provided and the working relationship we have built.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Great company, highly recommend!!

Have used this company on a couple of occasions the last few years, the advisors are always super helpful and answered any questions I've had promptly making the process so easy to follow. Will always recommend them, 10/10!!

11 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Thank you, Tas, for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Would recommend this company to anyone!

Had an issue with my car, I rang Bluechip and explained the issue. They advised the claims process which I followed. The claim was paid the following Friday. I am extremely happy with my experience with Bluechip and would not hesitate to recommend to others.

25 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Dear Katie,

Thank you for taking the time to leave a 5* review.

We are very pleased you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 1 de um total de 5 estrelas

Not worth the paper it’s written on

Purchased my son a car which came with blue chip warranty within a week of purchase the engine management light came on, it cleared itself when I started the car to see what light it was. Three days later, back on again. Booked car in for investigations, light went off by time it got there. Three days later, back on again. Eventually got car to garage with light on. Fault diagnoses as a PCV valve fault. Told not covered by warranty! What a sham of a warranty if a part that is not normal wear and tear is not covered. Total con. Don’t bother!

25 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Dear Oz,

Thank you for the review you have left.

I have located and reviewed your claim on our system, and I can confirm there was not a valid claim present due to an uncovered component.

The estimate submitted by your chosen repairer confirmed it was the pipe that connects to the PCV valve that had failed and required replacement; the pipe is separate from the valve.

This agreement does not cover any form of pipes or hoses. Rubber pipes are neither mechanical nor electrical. 

Pipes are also stated within the exclusions section on page 20 of the Vehicle Repair Agreement booklet.

This agreement covers you for a mechanical or electrical failure to a listed component as stated in the Vehicle Repair Agreement booklet; if the failed component is not listed, it is excluded from this agreement. 

Please refer to pages 12, 13, 14, and 15 of the Vehicle Repair Agreement Booklet to view the list of covered components.

As a company, we do not stipulate to cover every component on a vehicle or repair required; the covered components are listed within the vehicle repair agreement booklet under the specific level of cover as stated on the owner certificate.

We always recommend the agreement holder review the terms of this agreement in order to familiarise yourself with the features, benefits, definitions, exclusions, and customer requirements.

I apologise that you are not happy with the outcome of your claim; however, we have assessed the claim correctly based on the repairer estimate and terms of this agreement. 

Once the pipe is replaced and if there is indeed a fault with the actual PCV valve, please have your repairer contact us, and we will happily reassess the claim. 

Kind Regards 
Bluechip Warranty Ltd. 

Avaliado com 5 de um total de 5 estrelas

A fair warranty that works…

A fantastic warranty company that works hard to provide a fair and comprehensive service to all of my customers they have always gone above and beyond!

24 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Thank you, James, for taking the time to leave a 5* review; it's greatly appreciated!

We are very pleased you are happy with the service we have provided and the working relationship we have built.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

this is very good and honest company to…

this is very good and honest company to deal with. the claims process is nice and straightforward, and the level of cover is fantastic. would highly recommend for anyone looking for warranty cover on there vehicle.

24 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Dear Trade Direct Kent Ltd,

Thank you for taking the time to leave a 5* review; it's greatly appreciated!

We are very pleased you are happy with the service we have provided and the working relationship we have built.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Restored my faith in warranty protection!

I have had to make a claim during my warranty period.
I received a very professional and courteous service.
I emailed the repair estimate as instructed.
The claim was authorised within an hour of submission.
The faulty component was covered (the replacement part being obtained from a motor factor), and the associated labour cost was also covered (reimbursed at the specified £50ph hourly rate)
The claim cost was paid quickly into my bank.
I am a very happy customer, and I would not hesitate to recommend Bluechip Warranty to others.

24 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Dear William,

Thank you for taking the time to leave a 5* review.

We are pleased that we were able to assist you with your claim.

Many Thanks

Bluechip Warranty Ltd

Avaliado com 5 de um total de 5 estrelas

Brilliant Service

Highly recommend BlueChip Warranty!
Excellent customer service, polite and professional.
The claim process was very simple and hassle free. Great experience!

10 de outubro de 2024
Avaliação não solicitada
logotipo da Bluechip Warranty Ltd

Resposta da Bluechip Warranty Ltd

Thank you, Laura.

We are so pleased that you are happy with the service we have provided.

Many Thanks

Bluechip Warranty Ltd

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