The flexible 200w solar panel and l.e.d. camp light appear well-designed and are working great so far. Both have become integral parts of my camper. BougeRV provided good service, shipping, and comm... Ver mais
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Veja o que dizem as avaliações
Called customer service 3 times. Biggest issue is could not talk to someone other than customer service rep. They had to submit e mail. Wanted to get a solar panel for fridge. No expidited ship... Ver mais
So far fridge has worked excellent Works as intended with low power consumption which i was impressed by Cover is a must helps keep cooler temps I hooked up a low voltage cut off to my hybrid vehi... Ver mais
A empresa respondeu
Item was received intact with all purchased parts, well packaged and in good time. This is the second BougeRV that we have purchased, this one being for a relative making a Route 66 cross-country trip... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Informações de contato
Estados Unidos
- support@bougerv.com
- www.bougerv.com
4,3
Excelente
3 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I cannot recommend a bougerv…
They finally agreed to send a new unit
10 de março de 2026
Avaliação não solicitada
Resposta de bougerv.com
Dear Don,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. Your feedback is extremely important to us, and we deeply regret that our product and support did not meet your expectations.
We understand your concerns regarding the temperature fluctuation and the challenges you faced with the first refrigerator. Please know that we have taken your feedback seriously and are continuously working to improve our products and services to provide a better experience for our customers.
We have sent you a replacement refrigerator, and the tracking shows it has been successfully delivered. If you encounter any further issues or have additional concerns, please do not hesitate to reach out to us. We are here to assist you and ensure your satisfaction.
Thank you for giving us the opportunity to address your concerns, and we hope to hear from you soon.
Warm regards,
BougeRV Official Website Customer Service
Good products and excellent customer service
I absolutely love BougeRV's CIGS solar panels: Ultimate flexibility without risk of cracking cells, and long life. I do wish their top layer was more scratch-resistant, though. I also bought a 2000W inverter from BougeRV... had a manufacturing problem with the first that didn't show up until I had been using it for a few weeks, which customer support was quick to address; shipped me a replacement right away to make it right. Very impressive customer service.
18 de dezembro de 2025
Resposta de bougerv.com
Thank you for your detailed and thoughtful feedback! 😊 We're thrilled you love the CIGS solar panels and appreciate your understanding regarding the inverter issue. We're always here to make things right! 💪☀️
Customer Service was very good
Product was lost by your company, did not deliver as promised or on time which caused me problems.
Customer service gave me a refund for the product, I have other BougRV equipment and have had no problems with it.
11 de janeiro de 2026
Resposta de bougerv.com
Dear William,
We are truly sorry to hear about your negative experience, and we sincerely apologize for the inconvenience caused by the lost package and the delay in delivery.
Please rest assured that we take such matters seriously. As soon as we were made aware of the issue, we issued a full refund to you on January 27th. We deeply regret that this situation did not meet your expectations, and we understand your frustration.
If there are any other concerns or questions you would like us to address, please don’t hesitate to reach out to us directly. We are here to assist you and would be more than happy to help.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Warm regards,
BougeRV Official Website Customer Service
The app sucks
10 de janeiro de 2026
Resposta de bougerv.com
Dear Richard,
We are truly sorry to hear about your dissatisfaction with our app. Please accept our sincerest apologies for any frustration this has caused.
We have reached out to you via email to better understand your concerns and assist you further. If your issue has not yet been resolved or if there is anything specific you’d like us to address, please don’t hesitate to let us know. We are committed to doing everything we can to help improve your experience.
Thank you for your patience, and we look forward to hearing from you soon.
Warm regards,
BougeRV Official Website Customer Service
Great Products.
Every product we bought from you guys were excellent. Easy to use quality and I would recommend them to anyone. Thank you for your good customer service.
4 de janeiro de 2026
Resposta de bougerv.com
Thank you for your wonderful feedback! 😊 We're so glad to hear you’re happy with our products and service. Your support means the world to us! 🙌✨
BougeRV stands behind their…
BougeRV really stands behind their products and has great customer support. I'd buy from them again and recommend them to anyone looking for a product they sell!
10 de março de 2026
Avaliação não solicitada
Resposta de bougerv.com
Thank you so much for your kind words and support! 😊 We're thrilled to hear about your positive experience. We're here for you anytime and look forward to serving you again! 🚐✨
Exceptional camping lights
Super happy with the products and service, the lights have cool and slick the designs, the telescopic light is super futuristic spacey looking, used camping for setting up in the dark was really useful would recommend, the magnetic light also handy and versatile good to keep in car for night repairs etc.
11 de março de 2026
Avaliação não solicitada
Resposta de bougerv.com
Thank you for the awesome feedback! 🌟 We're thrilled you love the camping lights and find them so useful and versatile. Happy camping and safe travels! 🏕️🚗✨
Resposta de bougerv.com
Thank you for your kind words! 😊 We're happy we could assist you quickly. Let us know if you ever need anything else! 🙌
I had a defective electrical blanket…
I had a defective electrical blanket and contacted customer service and got a prompt response. After exchanging a couple of emails to check the situation I got a refund as they were out of stock
9 de janeiro de 2026
Resposta de bougerv.com
Thank you for sharing your experience! 😊 We're glad we could assist you promptly and resolve the issue. Your understanding means a lot to us. Let us know if you need anything in the future! 🙌
I received the fridge in an absolute…
I received the fridge in an absolute timely matter, yet the battery, shipped at the exact same time as the fridge, is now 6 days missing, and no light at end of tunnel yet
Update 03/13/26
Battery finally showed up, do not believe it had anything to do with Bougerv, shipper has been really sketchy on delivering goods where I reside, so that being said, quality product, I did have to charge battery one installed, and battery has been working flawlessly, great product all around
5 de março de 2026
Resposta de bougerv.com
Dear Christopher,
We sincerely apologize for the negative experience you’ve had with the delivery of your battery. We completely understand how frustrating this situation must be.
Upon checking, the tracking information shows that the battery has been delivered. If you have not received it or if there are any other issues, please don’t hesitate to reach out to us so we can assist you promptly.
We have also reached out to you via email to follow up on this matter and are looking forward to your response. Thank you so much for your understanding and cooperation as we work to resolve this for you.
Warm regards,
BougeRV Official Website Customer Service
Resposta de bougerv.com
Thank you for the awesome feedback! 😊 We're so glad you love the quality, price, and our efforts. Your support means everything to us! 💙✨
BougeRV 40 liter Cooler
My new 40 liter cooler exceeds expectations. The unit is very well built, holds the cold well, and is very quiet running. The removable basket inside the cooler makes getting to the contents much easier, and the wheels and folding handle make moving it around while loaded very easy. Could not be happier with this new cooler.
6 de março de 2026
Avaliação não solicitada
Resposta de bougerv.com
Thank you so much for your kind words! 😊 We're thrilled to hear that your 40L cooler exceeds your expectations and that you're enjoying its features. If you ever need anything, we're here for you. Happy adventures! 🧊🚐
Very nervous to put it together but it…
Very nervous to put it together but it was really easy! Great value and exactly what I needed for my car!!
6 de janeiro de 2026
Resposta de bougerv.com
Thank you for sharing! 😊 We're so glad it was easy to assemble and just what you needed. Enjoy the great value! 🚗✨
2 purchases, 2 wins.
I have purchased from this company twice and completely happy.
30 de dezembro de 2025
Resposta de bougerv.com
Thank you for your support! 😊 We're so happy to hear both purchases were a win. Here's to many more! 🛒💙
Resposta de bougerv.com
Thank you for the kind words! 😊 We're glad you enjoyed our website. Happy shopping! 🛒✨
Consistency across the buying experience
The online store was very much an expanded version of the marketplace ads. Too many ads are misleading or just disconnected from the store experience. BougeRV does a good job at consistent product experience, all the way to the actual product hat is received.
6 de janeiro de 2026
Resposta de bougerv.com
Thank you for your thoughtful feedback! 😊 We're thrilled to hear you had a seamless and consistent experience with us. Enjoy your product, and we’re here if you need anything! 🌟💙
CRPpro30 fridge really works; great support from staff!
knowledgable staff who answered product questions; effective followup via email due to shipping glitches (on my end, not BougeRV issue). They also responded promptly when product warranty registration "submit" button didn't work (maybe due to my Firefox browser?);
BougeRV registered for me and confirmed products fully covered. Portable fridge/freezer CRPro30 is awesome!!
6 de março de 2026
Avaliação não solicitada
Resposta de bougerv.com
Thank you for sharing your experience! 😊 We're so glad to hear you’re loving your CRPro30 fridge and that our team could assist you every step of the way. Happy adventures with your awesome fridge! 🧊🚐
Customer care !
Excellent customer service and high-quality products; I'm very happy with this company. ⭐️⭐️⭐️⭐️⭐️
5 de janeiro de 2026
Resposta de bougerv.com
Thank you so much for the 5 stars! 🌟😊 We're thrilled to hear you're happy with our service and products. Your support means the world to us! 💙
Quality trailer hitch racks that…
Quality trailer hitch racks that exceeded my expectations on assembly and use.
29 de dezembro de 2025
Resposta de bougerv.com
Thank you for your kind words! 😊 We're so happy to hear that our trailer hitch rack exceeded your expectations. Enjoy the ride! 🚗💪
BougeRV has good quality products
BougeRV has good quality products. I own several products and love them all. They have several things I plan on trying in the future such as a solar panel for my roof top tent camping set up. Can’t go wrong with BougeRV in my opinion because their prices are pretty good as well.
4 de janeiro de 2026
Resposta de bougerv.com
Thank you so much for your amazing feedback! 😊 We're thrilled to hear you love our products and are considering more for your adventures. Happy camping, and we’re here whenever you’re ready! 🏕️☀️
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