I spoke to a gentleman today called Vish. I found him extremely helpful and the advice provided was good and informative. I was very happy with the result due to his help and also less stressed aft... Ver mais
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Veja o que dizem as avaliações
As to my previous review CA AUTO FINANCE replied asking for my email and information to resolve my complaint. They do not get in touch they just say this to look like they are trying to make things... Ver mais
After the most stressful morning over my return car i called CA Auto and spoke to i lovely Guy nammed Vish he was so polite understand and helpful, I have a lot going on at the minute in my personal... Ver mais
A empresa respondeu
I had a call with Vish this afternoon and he managed to look into my situation very quickly and came up with a solution to the payment problem I was facing within minutes. He was very helpful, giving... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre CA Auto Finance UK
Escrito pela empresa
Who we are
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
Informações de contato
250 Bath Road, SL1 4DX, Berkshire, Reino Unido
- www.ca-autofinance.co.uk
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was really easy to apply
3 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Tasleen was very helpful and advised me…
Tasleen was very helpful and advised me very well I was really stressed about my current circumstances and she help me to make an informed decision which I’m grateful for. Customer service was great and they answered straight away🙂
18 de agosto de 2026
Avaliação não solicitada
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Very helpful and very accessible to talk too
Very helpful and was clear with solutions to finding information and quick to answer their customer service line. 10/10 service
8 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Polite & helpful.
6 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Very professional
Very professional, website works well and also respond to emails promptly
18 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
The electronic forms and processes made…
The electronic forms and processes made it a really smooth transaction😂
4 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Good Service
Really helpful staff on the phone explained everything needed and what to do with the process.
4 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Seamless ...each step explained.
8 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Called for a settlement figure
Called for a settlement figure. Call answered quickly, no queuing! Gentleman found my account quickly and after some security questions told me amount outstanding and process for clearing the outstanding balance.
Always receive a yearly statement! No hassle with this company.
17 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Good customer service & clear…
Good customer service & clear instructions when required.
18 de agosto de 2026
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Above and Beyond
Spoke to Khalid at CA Auto Finance U.K. this morning and found him to be helpful, knowledgeable and informative. Khalid sorted everything for me. Would recommend this firm to family and friends. Thank you so much.
17 de agosto de 2026
Avaliação não solicitada
Resposta da CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
“Finance provider” when it suits them, manufacturer’s messenger when it doesn’t.
Disappointing experience with CA Auto Finance, particularly when you consider the responsibilities you would expect a finance provider to take seriously.
I raised a detailed complaint about an ongoing issue with my vehicle. Unfortunately, their final response managed to miss important information I had provided and largely repeated the manufacturer’s position back to me.
There was no meaningful discussion, no attempt to clarify the concerns with me and seemingly very little interest in asking for further information before reaching a conclusion.
You might reasonably expect the company financing your vehicle to properly investigate a problem and offer some support, rather than simply accepting the manufacturer’s explanation and sending a generic response.
Apparently expecting someone to actually speak to the customer and understand the issue before deciding the outcome was asking a little too much.
Very disappointing, and certainly not the level of support I expected from a regulated finance provider.
1 de setembro de 2025
Avaliação não solicitada
Resposta da CA Auto Finance UK
Dear Customer
We sincerely apologize for the negative experience you have had.
Thank you for bringing this situation to our attention.
We have sent a separate request for your contact details so we can reach out directly to resolve this matter as quickly as possible.
We look forward to resolving this for you.
Was a challenge to get the re-finance…
Was a challenge to get the re-finance sorted, initial enquiry resulted in 3 emails and one letter for a settlement figure, then an email warning that if I settle early then it could effect my credit rating and finally informing me they would take £16k from my bank automatically if the car was not returned by 3rd Sept 26. It took several calls to resolve but a couple of their guys sorted it out intelligently & professionally.
4 de agosto de 2026
Resposta da CA Auto Finance UK
Dear Customer
We sincerely apologize for the negative experience you have had.
Your feedback is vital to our process improvements. To ensure this is addressed correctly, I have passed your details to the appropriate team for a full investigation.
Thank you for bringing this situation to our attention.
Really impressed with CA Auto Finance…
Really impressed with CA Auto Finance UK and the service from Khalid today. He was polite, patient, and explained everything clearly. It made the experience easy and stress‑free. Thanks so much for your help!
13 de agosto de 2026
Avaliação não solicitada
Resposta da CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Khalid was fantastic
Khalid was fantastic, was really efficient and got me my settlement virtually instantly. Thanks!
13 de agosto de 2026
Avaliação não solicitada
Resposta da CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Ganeev was extremely helpful on my call…
Ganeev was extremely helpful on my call today. Helped me with my settlement and called me back to confirm everything was sorted out. Was so helpful, excellent customer service!:)
13 de agosto de 2026
Avaliação não solicitada
Resposta da CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Ganeev was great!
Ganeev was really helpful and friendly. He sorted my issue very quickly.
12 de agosto de 2026
Avaliação não solicitada
Resposta da CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
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