Caire Avaliações 

59
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Hey guys, I’m not sure if someone named “Jasmine Tur” is still connected with your company, or if they’re even actually part of your team, but I wanted to share my experience. They posted on a j... Ver mais

Avaliado com 5 de um total de 5 estrelas

order was delivered on time, exactly as expected. I noticed some other reviews mentioned delays I guess standard shipping can take a few extra days depending on your location. I went with regular ship... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

wasn't expecting miracles. I've been burned before (\hi Temu👋🏻\), so my bar was literally: just don't fall apart in a week. First impression... good But it's been 7 weeks and... the Apple earp... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

EDIT: Customer service got in contact and I have received a shipping notice. They have express posted the item due to the unknown delay (stocking perhaps?). I appreciate the genuine effort by C... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Produtos de Beleza
  2. também em
  3. Atacadista de Calçados
  4. Atacadista de Eletrônicos
  5. Fornecedor de Produtos de Beleza

Escrito pela empresa

Caire™ isn’t just a brand. It’s a standard. We’re rethinking how online shopping should feel: calm, honest, and built on actual care. Every product on Caire™ is something we’ve tested, trusted, and would give to someone we love. From AirPods to skincare to everyday gear, we only offer what we can truly stand behind. No ghosting. No “tough luck.” No passing the buck. Just a modern essentials company that replies when you need help, and means it when we say “we care.” It’s why people come back. And why the quiet ones tell their friends.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(59)

1 avaliação nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Test

ugh ok so i had to return this brand, i was already rolling my eyes cause usually these sites are fake. like i legit thought my money was gone. emailed them, actually got a reply?? jasmine or someone, said send it back. i did. didn’t believe it but the refund hit and i re-ordered. product came sealed this time, works fine.

23 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi Antoinette,

Thank you for giving us the chance to make things right. We’re glad the refund came through quickly and that your re-order arrived sealed and in good condition this time.

We know trust can feel fragile when shopping online, so it means a lot that you stuck with us and shared your updated experience. We’ll keep working hard to make sure every order goes smoothly the first time.

Caire
Team

Avaliado com 1 de um total de 5 estrelas

I ordered the ANC AirPods 4 two weeks…

I ordered the ANC AirPods 4 two weeks ago at an affordable price however over the past week, the shipment still hasn’t been delivered according to the Shop app. I’ve tried contacting them on the phone number and it doesn’t work and I even went to their address on the website and funnily enough, they’re not even based there. However, after sending an email saying I was dissatisfied with their services, they’re finally got back to me saying they would update me on the status of my order and they were apologising for their services but I’ve not heard from them ever since. I decided to email them again a couple of times because I am getting frustrated and impatient with their efforts and no reply has been received since. Communication to their customers has been very poor and I understand that I’m not the only customer to experience this according to some other reviews.

25 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi Danny,

I’m really sorry to hear about your experience, that’s not the standard we hold ourselves to at Caire™. Could you please send us your order number (or email us at support@caire.com.au with the subject “Danny – Trustpilot”)? I’ll personally make sure your order is tracked down and resolved right away.

We’ve had many positive experiences with customers recently, so this situation truly caught us by surprise. Your feedback is valuable, and we’ll make sure it’s addressed quickly and transparently.

Jasmine,
Caire™ Support

Avaliado com 5 de um total de 5 estrelas

Nice Experience.

ok soooo i’m just gonna be real. i had to RETURN this thing once already cause it wasn’t working right out the box. not fun. customer service wasn’t bad but i was already annoyed, ya know??

UPDATE: they DID send me a replacement (after i nagged a bit lol). it’s been a couple months now and it’s actually holding up. i’ll give them that. still salty i had to go thru the hassle tho. stars stay at 2 cause i don’t forget the headache 😤”

Update time : it’s lasted longer than the ‘premium’ ones i wasted $$ on at the shops a few years back

do i forgive the hassle? not really. do i admit it’s solid now? yeah, i gotta. stars up to 3. i’m not giving 5 cause i’ll never forget the headache… but hey, it works.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi Saba, Totally fair. You had to go through the hassle and we own that. No one wants to unbox something broken, especially when they paid to avoid that kind of stress.

Glad the replacement held up and even outperformed the “premium” stuff you tried before. But yeah, we get it, first impressions matter, and that first round wasn’t it.

Appreciate you sticking with it anyway. If you ever need anything again, we’ll make sure it’s right the first time.

Jasmine

Avaliado com 5 de um total de 5 estrelas

Excellent

order was delivered on time, exactly as expected. I noticed some other reviews mentioned delays I guess standard shipping can take a few extra days depending on your location. I went with regular shipping this time, but honestly, if you can afford it, I’d recommend choosing the express option just to be safe. Overall, really happy with the product and how everything arrived.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi Emma,

Thank you so much for taking the time to share your experience, we’re thrilled to hear your order arrived on time and that you’re happy with your product! 🌟

You’re absolutely right: standard shipping can sometimes vary a little depending on location, and we really appreciate you pointing that out for other customers. Express is always a good option if speed is critical, but it’s great to hear regular shipping worked smoothly for you this time.

We’re so grateful for your support and hope you enjoy your purchase, we’d love to welcome you back anytime. 💙

Jasmine
Caire™ Team

Avaliado com 1 de um total de 5 estrelas

I ordered airpod 4 noise cancellation

I ordered airpod 4 noise cancellation. It’s been 6 days and no sign of them. Haven’t received any delivery update or anything and i’m a bit anxious. Tried contacting them and they haven’t gotten back to me, Just going to wait and see.

2/09/25
i just received them and they are real and legit. They sent me tracking info and It should have to take this long but i'm not complaining as they are at affordable price. Turns out its not a scam but just a very very long delay for shipping

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered noise cancelling AirPods for…

I ordered noise cancelling AirPods for my son’s birthday. Money was taken from my account but I have no tracking info or emailed confirmation of purchase or when they will be delivered. I had got a text message to say the order was received and that’s it!!! I sent emails and live chat messages to find out when they were going to be delivered or at at least get tracking info but I’ve got nothing except one reply dats ago to say the order has been received. Really worried I’ve been scammed and lost my money. No communication what so ever. I will be reporting this

11 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi Yvette

I’m so sorry this has been your experience especially for something as meaningful as your son’s birthday. If I were in your position, I’d be feeling the same.

I’ve checked your order and can confirm it was shipped, but there were delays on our side, and we clearly didn’t keep you in the loop. That’s not good enough, and I take full responsibility.

Please email me directly at support@caire.com.au if anything’s off with the delivery, we’ll make it right with either a full refund or $50 store credit.

We care deeply about every order, and I’d love the chance to turn this around for you.

Anna
Customer Support Lead
Caire™

Avaliado com 5 de um total de 5 estrelas

Happy with it

Thought delivery would take awhile but it was just delivered on time. Quality’s good, fits just right. I am truly happy with the purchase I made.

18 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Didn’t trust online shops till this one tbh Got 2 pairs (me + mum), both 100% real.. not that marketplace junk. I even checked the serials. Support replied faster than my ex ever did. Solid experience start to finish.

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sceptical at first, but pleasantly surprised

Sceptical...

I don’t usually buy tech online unless it’s straight from the big stores, ‘cause I’ve been burned before. But I wanted to give this a crack and honestly, I was ready to be disappointed. Delivery was faster than I thought, it actually showed up, and setting it up was simple... Bluetooth connected to my phone straight away.

If you’re like me and double-checking every site before you buy, I get it.... There’s too many scams going around. But this one’s the real deal. Quality’s there and it feels solid, not cheap junk. After a few months, I’m glad I didn’t overthink it.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi Judy,

This review genuinely hit home thank you. So many people feel exactly like you do… burned by past experiences, wary of scams, hesitant to trust a new store online. You spoke for them too.

Hearing that we delivered on exactly what we promised fast delivery, easy setup, real quality means everything. We don’t take that trust lightly, and your words make it all worth it.

Thank you again for giving us a shot. We’re so glad you didn’t overthink it either. 💛

— Team Caire™

Avaliado com 5 de um total de 5 estrelas

Good experience

I’m in Wellington and ordered to Southland... delivery was all good once it hit the last stage. Real smooth actually.

Only thing was the tracking went a bit dead halfway through, like no updates for a few days so I wasn’t sure if it was still coming. But it showed up sweet and everything was bang on. Would defs order againn.

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

“Better than I expected, and I’m a picky bugger” Dave, QLD

I don’t hand out reviews unless I’m impressed. Bought it thinking I’d probably send it back, but it’s been faultless. Quality’s there, no weird smells or dodgy stitching. Happy days.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Dave, you just made our day 🙌 Customers like you who don’t hand out praise lightly are the best proof that what we’re doing is worth it. We hear the same thing from others too: they order half-expecting to be let down, but end up surprised by the quality and care.

Thanks for trusting us (even with a bit of skepticism at first) and for letting others know it’s not just talk, it’s the real deal. Enjoy, 💙

Team Caire

Avaliado com 1 de um total de 5 estrelas

Ordered Airpods 4 from caire.com.au

Ordered Airpods 4 from caire.com.au. Unfortunately I missed the part about no Apple warranty and only saw 'genuine Australian stock' . If this was genuine Australian stock there would have to be Apple warranty otherwise it would be against Australian consumer law. I'll let you come to your own conclusion on that one!

I been trying to contact via email, online chat and phone to cancel the order without success. I have initiated a chargeback through my bank.

UPDATE: 19/08 Still no refund and no sign of item. They responded to my support request and strangely the email came from domain "foothaven.com.au". I would strongly suggest googling reviews for Foothaven before considering a purchase from Caire as they appear to be then same company.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Caire

Resposta da Caire

Hi AJ

Thank you for sharing your thoughts, and for anyone else reading, here’s some clarity: all AirPods from Caire are genuine Australian stock, and every pair is covered by our Caire Care Warranty, which mirrors Apple’s own coverage period.

In practice, this means if anything ever comes up, our local team is here to sort it quickly and fairly. You’ll see this echoed in many of the reviews from happy customers who’ve come back to us again and again, because they know we stand behind every order.

Our goal has always been to make shopping for the world’s most-loved tech simple, safe, and worry-free, and we’re proud that so many in the Caire community tell us we’ve done just that.

Warm regards,
The Caire Team

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