I had a very positive experience with Camerich. Nisya at the West End showroom was very friendly, professional and knowledgeable about the products. She made the whole process smooth and enjoyable. An... Ver mais
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Absolutely brilliant service provided by Dereece, a total asset to the firm. Was dealt with incredibly well and professionally from the very start. Great products and service overall. They also made s... Ver mais
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⭐⭐⭐⭐⭐ I’m a returning customer of Camerich, and once again, I’ve had a fantastic experience! A special mention has to go to Sabrina, who made the entire process completely seamless and stress... Ver mais
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Our son bought a Camerich Sofa in 2016. It now resides in Toronto and despite it's travels looks as good as new. On his recommendation we are buying a similar sofa, due in the next 6 weeks. Our exper... Ver mais
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Detalhes da empresa
Informações de contato
61 Fairfax Road, NW6 4EE, London, Reino Unido
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Excelente
503 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing young lady (Lola)Tottenham …
Amazing young lady (Lola)Tottenham court rd store she was so helpful and polite , I needed a lot of info and she just helped in all I wanted, thank you Lola
9 de março de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Jean,
Thank you so much for your kind review! We’re delighted to hear about your positive experience at our Tottenham Court Road showroom.
Lola will be so pleased to know that her helpful and polite service made such a great impression.
We really appreciate you taking the time to share your feedback and hope to welcome you back to the showroom again soon.
Kind regards,
Camerich UK
The customer services team were…
The customer services team were fabulous (Dereece) and I love that they offer a loan sofa whilst waiting for my beautiful sofa to arrive.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Zoe,
Thank you so much for your lovely review! We’re thrilled to hear that Dereece and the team looked after you so well, and that you enjoyed having a loan sofa while waiting for your beautiful new sofa. We can’t wait for you to enjoy it in your home!
Kind Regards,
Camerich UK
Amazing experience with Lexi at the…
Amazing experience with Lexi at the Camerich Tottenham Court Road showroom.
We ordered a couch, table and chairs via her and her help and communication was seamless and transparent throughout. We even let her know we were hosting a dinner party around the delivery date and that it would be very helpful if the items could arrive before. Lexi kept a special eye on the shipment and delivery and managed to get it to us the day before our party which was a great help!
Huge thanks to Lexi for her help and support! Will definitely be keeping an eye on Camerichs future collections to further decorate my home!
Talia
3 de março de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Talia,
Thank you for taking the time to leave such a kind review. I’m really pleased to hear Lexi was able to make the process smooth for you and keep everything on track ahead of your dinner party - perfect timing!
I’ll be sure to pass your thanks on to her, she’ll be delighted. We hope you’re enjoying the new sofa, table and chairs, and that they helped set the scene for a great evening.
Do keep an eye on our new collections, we’d love to welcome you back to the showroom again in the future.
Kind Regards,
Camerich UK
Steve Kahn amazing design consultant
I have purchased some dining chairs from Camerich , they will arrive in July so I can’t review the chairs yet but Steve Kahn , a design consultant helped me from beginning to end and was so helpful and made the process an easy one.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Bianca,
Thank you so much for your lovely feedback!
We’re delighted to hear that your experience with Camerich has been a positive one so far. It’s wonderful to know that Steve was able to support you from beginning to end and make the process smooth and enjoyable.
We’re excited for your dining chairs to arrive in July and hope you love them just as much once they’re in your home. If there’s anything you need in the meantime, please don’t hesitate to reach out.
Thank you again for taking the time to share your experience!
Kind Regards,
Camerich UK
Customer Service
Yesterday, I received excellent customer service from Emily Poynton, who was so knowledgeable and helpful with advice as to the recovering of my sofas. She went the extra mile and offered to send me samples of fabric and the quotation arrived very swiftly.
Today I visited the Tottenham Road store and Bade helped me choosing the fabric.
I had a great shopping experience and would like to thank both ladies for their help and advice
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Angela,
Thank you so much for your wonderful review.
We’re delighted to hear about your recent experience and that Emily was able to provide such knowledgeable guidance on recovering your sofas. It’s great to know she went the extra mile with fabric samples and that your quotation was sent through so promptly.
We’re also pleased that your visit to our Tottenham Road showroom was just as positive, and that Bade helped you confidently choose the perfect fabric. Creating a smooth and enjoyable experience is always our goal, so your kind words mean a lot.
Thank you again for taking the time to share your feedback - we look forward to seeing your refreshed sofas come to life!
Kind Regards,
Camerich UK
Excellent service
Excellent service, flexibility through the whole proceess from offering ideas and options to rental package to reviewing on end of rental and being flexible on allowing to extend, return or purchase on favourable and fair terms over and above what was set out in contract. Delivery and removal staff beyond professional smart and courteous. Could not recommend them more. Thansk to Ryan and all the team.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi RC,
Thank you so much for your fantastic review.
We’re delighted to hear that you were pleased with the service, flexibility and support throughout the entire rental process — from exploring ideas and package options, to reviewing everything at the end of the term. We always aim to be as fair and accommodating as possible, so it’s wonderful to know this made a difference.
It’s also great to hear your kind feedback about our delivery and removal team and we’ll be sure to pass that on.
A special thank you for mentioning Ryan and the wider team. Your recommendation means a lot to us.
We hope to work with you again in the future!
Kind Regards,
Camerich UK
Great furniture and 5 star service
Was shown a lovely side table by Dereece Leigh-Gayle at TCR and he and the team were able to organise the ordering and delivery to Fulham branch for easy pick up. The side table (slice) is amazing and the shopping experience was top notch. Would highly recommend
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Eleanor,
Thank you for your review! We’re so pleased to hear that Dereece and the team were able to help you with the Slice side table and make the ordering and delivery process straightforward. We hope you enjoy your new piece, and we really appreciate you taking the time to share your experience.
Thank you so much for the recommendation!
Kind Regards,
Camerich UK
Love our new crescent sofa
Love our new crescent sofa. Lexi from the West London showroom was particularly helpful in sending us fabric samples and keeping us up to date on timing of delivery. I knocked off one star as the delivery was delayed by a few weeks.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Claire,
Thank you for your lovely review - we’re so pleased to hear you’re loving your new Crescent sofa.
It’s fantastic to know that Lexi in our West London showroom took great care of you, from organising fabric samples to keeping you updated along the way. We’ll be sure to pass on your kind words to her.
We’re very sorry again for the delay to your delivery and truly appreciate your patience and understanding. We’re grateful you chose us, and we hope your Crescent sofa brings you comfort and enjoyment for many years to come!
Kind Regards,
Camerich UK
West End showroom visit
I went into Camerich's West End show room during their sale last week. It was busy, but I didn't have to wait long to be helped by their amazing team.
Nisya saw me looking a little lost and came to my aid, helping me pick a nice fabric for my bed. She was refreshingly honest, I loved having her opinion on different things. It was like shopping with an interior designer friend.
Ordering was easy, and the sale price was fantastic. This was my first Camerich experience, and it won't be my last.
My only complaint is that I wish it would come faster ;)
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Katie,
Thank you so much for your wonderful review and for visiting our Camerich - West End Showroom during the sale!
We’re thrilled to hear that even on a busy day, our team was able to look after you quickly. Nisya will be especially delighted to read your kind words - what a compliment!
We’re also so glad you found the ordering process easy and were able to take advantage of the sale pricing — there’s nothing better than securing a piece you love at a great value!
Thank you again for choosing Camerich for your first experience, we can’t wait to welcome you back soon!
Kind Regards,
Camerich UK
I have bought several sofas through…
I have bought several sofas through Camerich over the years and it is always a good experience
Nothing was too much trouble
There were some last minute changes which were dealt with without fuss
Thank you Sabrina you are a great credit to your company!
Shopping on saturdays can often be a poor experience but you were great!
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Alex,
Thank you for leaving a 5-star review, and for your continued support of Camerich - we really appreciate it!
We’re so pleased to hear you’ve consistently had a good experience and that the last-minute changes were handled smoothly. I’ll be sure to pass your kind words on to Sabrina - she’ll be delighted.
We look forward to seeing you again soon!
Kind Regards,
Camerich UK
Cemran was an excellent design consultant
Cemran was an excellent design consultant, offering a friendly and supportive customer service. We had a great experience at Camerich and were extremely happy to have her around to assist us.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Uygar,
Thank you so much for your wonderful feedback! We’re delighted to hear that Cemran provided such friendly and supportive service throughout your experience.
At Camerich, we’re committed to creating a welcoming and inspiring environment, and it’s fantastic to know Cemran helped make your visit such a positive one. We really appreciate your kind words and look forward to assisting you again in the future!
Kind Regards,
Camerich UK
An excellent shopping experience with Nisya at Camerich
We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever making us feel rushed. We even had our energetic two‑year‑old with us, and she couldn’t have been kinder or more understanding. Her guidance made the whole process smooth and enjoyable, and we left feeling confident we’d made the right choice. We absolutely love our sofa!
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Alice,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Nisya was able to guide you through the process and make it enjoyable, especially with your little one in tow.
It’s wonderful to know you’re loving your new sofa and that you feel confident in your choice - that’s exactly what we aim for. We’ll be sure to pass your kind words on to Nisya; she’ll be delighted to hear them!
Thanks again for choosing us, and we hope your sofa brings you many happy moments for years to come.
Kind Regards,
Camerich UK
Professional, knowledgeable and expert advise from Ishraq.
Ishraq was so helpful when we were in the store in Fulham. Her expertise and knowledge of the products and of interior design meant that she quickly fully understood where we were coming from with regards to style, look and design. She was making suggestions that were helping us to think about the whole special aesthetics. Thank you Ishraq
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi John,
Thank you so much for your wonderful feedback. We’re delighted to hear about your experience in our Fulham store and that Ishraq was able to support you so thoughtfully. It’s great to hear that she was able to understand your vision and help you consider the overall aesthetic of your space.
We’ll be sure to pass along your kind words to Ishraq. Thank you again, and we hope to welcome you back soon!
Kind Regards,
Camerich UK
The Camerich team go above and beyond
The Camerich team are a breath of fresh air when it comes to customer service and keeping customers happy. Robyn Burns is an outstanding talent and together with Cemran Lagap worked through multiple iterations to provide us with a configuration and solution that met our needs. We have now taken delivery of our Epic sofas and Venus lounge chairs and are absolutely over the moon with the end result. Thank you for all your help and support, it was amazing!
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Illy,
Wow, thank you so much for such a wonderful review. We’re delighted to hear how happy you are with your Epic sofas and Venus lounge chairs and it’s fantastic to know the final configuration was exactly right for you. Robyn and Cemran will be thrilled to hear your kind words, and we’ll be sure to pass them on. Thank you again for choosing Camerich and for trusting us throughout the process — it was a pleasure to help bring it all together!
Kind Regards,
Camerich UK
Crescent Bed
We had to move delivery dates around due to a house move. The Camerich team were extremely flexible. Lexi provided fantastic service and product knowledge. The bed is perfect and looks amazing in our new home.
30 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Andrew,
Thank you so much for your lovely review! We’re delighted we could be flexible with your delivery during your house move and that everything worked out smoothly. Lexi will be thrilled to hear your kind words - she takes great pride in providing knowledgeable, attentive service. We’re so pleased you love your new bed and that it looks perfect in your new home. Wishing you all the best as you settle in!
Kind Regards,
Camerich UK
Ref: Phone Sales Service
Ref:
Cemran Lagap
Design Consultant
020 73729887
Cemran provided excellent information regarding my questions and subsequent order for my sofa and chair. She was able to listen to my queries and we found her to be knowledgeable and friendly.
Thank you for the experience.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Sally,
Thank you so much for your kind review! We’re delighted to hear that Cemran was able to answer your questions and support you with your sofa and chair order. She’ll be thrilled to know her knowledge, attentiveness, and friendly approach made a positive impression. We really appreciate your feedback and look forward to welcoming you again in the future!
Kind Regards,
Camerich UK
Great Customer Service Experience
Great Customer Service Experience. Amazingly quick responses from Sabrina to our numerous enquiries before confirming an order for a sofa - even out of hours and over a weekend. Thank you
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi James,
Thank you so much for your kind review! We’re so pleased to hear about your positive experience and that Sabrina was able to assist you so promptly. We’ll be sure to pass on your lovely feedback to her. Enjoy your new sofa, and please don’t hesitate to reach out if we can help again in the future.
Kind Regards,
Camerich UK
Thank you Sabrina for a seamless and…
Thank you Sabrina for a seamless and very professional experience. Both items were in stock and from order to delivery was a super quick five days.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi Richard,
Thank you so much for your kind review! We’re delighted to hear you had a seamless and professional experience, and that the delivery exceeded your expectations. I’ll be sure to pass your lovely feedback on to Sabrina. We hope to welcome you back again soon!
Kind Regards,
Camerich UK
Great customer service
The staff at the Tottenham Court Road showroom have been very professional and helpful, particularly Steve and Lexi. Due to our indecision, we ended up buying the same sofa twice! Steve helped us with this process patiently, for which we’re very grateful. The sofa we bought is extremely comfortable, and looks great.
25 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Iss,
Thank you so much for your wonderful review! We’re delighted to hear about your positive experience at our Tottenham Court Road showroom. Steve and Lexi will be thrilled to know their professionalism, patience and support made such a difference - especially during the decision-making process!
We’re so pleased you love your sofa and that it’s proving both comfortable and stylish. Thank you again for choosing us, and we hope you enjoy it for many years to come.
Kind Regards,
Camerich UK
Fantastic service
Fantastic service
I have recently purchased a 4 seater deep Easy Time sofa from Camerich on Tottenham Court Road and the service has been fantastic. Due to my own indecision, this process has taken a couple of months but the staff in store have been patient and helpful throughout. I initially dealt with Lola who was really helpful in talking me through the options and informing me that I could put down a refundable deposit during the sale and return to the same price when I'd made up my mind.
A few weeks passed and I returned to the store to be helped by Dereece, who was so lovely and helpful (and patient with my back and forth on colours and fabrics!). He helped me choose without being pushy and has reassured me through the whole process.
There is a long wait for these products at the moment, and so I have yet to receive my sofa but the customer service so far has been 5 star.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Mia,
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your experience at our Tottenham Court Road showroom.
It’s wonderful to know that Lola was able to guide you through the options and help make the decision process a little easier and that Dereece continued that support with patience and care while you explored fabrics and colour options. We’ll be sure to pass on your kind words to them both!
We really appreciate your understanding regarding the lead time and are so pleased that the service you’ve received so far has been 5-star. We can’t wait for your Easy Time sofa to arrive and hope you enjoy it for many years to come.
Thank you again for choosing Camerich – we look forward to welcoming you back soon.
Kind Regards,
Camerich UK
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