My Camerich sofa was 10yrs old and had faded from being in a lot of UV light. Having changed the glass roof of the room I wanted to recover the sofa. Camerich customer services were exceptional especi... Ver mais
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Absolutely brilliant service provided by Dereece, a total asset to the firm. Was dealt with incredibly well and professionally from the very start. Great products and service overall. They also made s... Ver mais
A empresa respondeu
I had a very positive experience with Camerich. Nisya at the West End showroom was very friendly, professional and knowledgeable about the products. She made the whole process smooth and enjoyable. An... Ver mais
A empresa respondeu
Our son bought a Camerich Sofa in 2016. It now resides in Toronto and despite it's travels looks as good as new. On his recommendation we are buying a similar sofa, due in the next 6 weeks. Our exper... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
61 Fairfax Road, NW6 4EE, London, Reino Unido
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Excelente
504 avaliações
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
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Fantastic service
Fantastic service
I have recently purchased a 4 seater deep Easy Time sofa from Camerich on Tottenham Court Road and the service has been fantastic. Due to my own indecision, this process has taken a couple of months but the staff in store have been patient and helpful throughout. I initially dealt with Lola who was really helpful in talking me through the options and informing me that I could put down a refundable deposit during the sale and return to the same price when I'd made up my mind.
A few weeks passed and I returned to the store to be helped by Dereece, who was so lovely and helpful (and patient with my back and forth on colours and fabrics!). He helped me choose without being pushy and has reassured me through the whole process.
There is a long wait for these products at the moment, and so I have yet to receive my sofa but the customer service so far has been 5 star.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Mia,
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your experience at our Tottenham Court Road showroom.
It’s wonderful to know that Lola was able to guide you through the options and help make the decision process a little easier and that Dereece continued that support with patience and care while you explored fabrics and colour options. We’ll be sure to pass on your kind words to them both!
We really appreciate your understanding regarding the lead time and are so pleased that the service you’ve received so far has been 5-star. We can’t wait for your Easy Time sofa to arrive and hope you enjoy it for many years to come.
Thank you again for choosing Camerich – we look forward to welcoming you back soon.
Kind Regards,
Camerich UK
Great customer service
Brilliant , friendly, well informed and hugely efficient customer service from Lexi Stoklosa today. With her help were able to find a perfect match for Camerich sofa bought some years ago - and still looking great.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da Camerich
Hi ECP,
Thank you so much for taking the time to share your feedback. We’re really pleased to hear about your experience with Lexi - she’ll be delighted to know her knowledge and efficiency were helpful. It’s great to hear we could find the perfect match for your Camerich sofa, especially knowing it’s still looking fantastic after all these years! Thanks again for your support and we hope to welcome you back again soon.
Kind Regards,
Camerich UK
Very professional and patient service, great product
Very professional and patient service from Nisya Sabah-Alleyne in helping me purchase a sofa. A welcoming show room with lots of fabric samples. I had been looking for a while but Camerich had a superior product with competitive pricing. Nisya was most helpful!
8 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Monica,
Thank you so much for your kind words! We’re delighted to hear that Nisya provided a professional and patient service and that you enjoyed exploring our showroom and fabric selections. It’s wonderful to know you found a sofa you love and that Camerich could offer both quality and competitive pricing. We’ll be sure to pass your compliments on to Nisya!
Kindest Regards,
Camerich UK
Excellent experience with Cemran at the Swiss Cottage store
Yesterday we went into the Swiss Cottage store as we wanted to look at TV units /sideboards and Cemran welcomed us. She was the perfect sales person, attentive, knowledgeable about the products in the store but also allowed space to discuss. We ended up buying a TV unit as well as a beautiful coffee table in Carrara marble. She was very efficient in processing the order which she followed up with an email. Would highly recommend Cemran as she was friendly and warm In her interactions with us.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Em,
Thank you so much for your kind words! We’re delighted to hear that Cemran provided such a welcoming and knowledgeable experience and that you found the perfect TV unit and coffee table. We’ll be sure to pass on your compliments - she’ll be thrilled! Your recommendation means a lot to us - please let us know if there is anything else we can assist with and we hope you enjoy your items for many years to come!
Kind Regards,
Camerich UK
Brilliant company to deal with!
We dealt with one of the most patient and helpful sales person today and it was a very easy process to purchase our second sofa from camerich.
I liked to mention Carolina as she was fantastic and couldn’t of been more helpful.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Stuart,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Carolina made your experience so smooth and helpful and that purchasing your second Camerich sofa was an easy process. We’ll be sure to pass on your kind words to her - she’ll be delighted!
Thank you for being a loyal customer and we look forward to welcoming you back in store again soon!
Kindest Regards,
Camerich UK
Outstanding sales assistance!
We visited the Tottenham Court Road store to look for a sofa, and thanks to Bade Sazer’s professional advice and endless patience, we ended up purchasing two coffee tables as well. A great ordering experience! Now we are waiting to receive the items ordered, I’m sure we’ll love them!!!
25 de agosto de 2025
Avaliação não solicitada
Resposta da Camerich
Dear Michaela,
Thank you for taking the time to share your experience. It’s great to hear that your visit to our Tottenham Court Road store went so well, and that Bade’s advice helped you with your choices. We really appreciate your kind words and we hope you enjoy your new coffee tables when they arrive! If there’s anything you need while you’re waiting, we’re always happy to help.
Kind Regards
Camerich UK
I visited the Swiss Cottage showroom…
I visited the Swiss Cottage showroom and Dereece was extremely helpful in showing me the exact sofa I was looking for, as well as providing many options in terms of fabrics. And he was generally very polite, helpful and informative and made the whole experience a pleasure.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Ben,
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience at our Swiss Cottage showroom. Dereece will be very pleased to know that his helpfulness and friendly approach made your visit enjoyable. We really appreciate your feedback and look forward to welcoming you again soon!
Kind Regards,
Camerich UK
Great service
We decided to replace the large cushion that you sit on of our Camerich sofa after 12 years. Carolina Ferreyra was really brilliant and sorted everything out really quickly. I was very impressed with how efficient Carolina was and how simple the whole procedure was. Great service!
4 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi John,
Thank you very much for your wonderful feedback. We’re so pleased to hear that Carolina was able to assist you so efficiently and make the process of replacing your cushion so straightforward. It’s great to know that your Camerich sofa has served you well for 12 years and we really appreciate your kind words about our service. We look forward to helping you again in the future!
Kind Regards,
Camerich UK
Great service at Chelsea showroom
I had a pleasant and easy experience buying 2 bedroom side tables at the Chelsea/Fulham showroom. Ishraq showed me all the choices and colours and answered all my question in a friendly and helpful way. She also made the ordering process nice and simple. I used Camerich several years ago and their good service has remained the same.
7 de dezembro de 2025
Avaliação não solicitada
Resposta da Camerich
Dear Customer,
Thank you for taking the time to share your experience. We’re glad to hear that your visit to our Chelsea/Fulham showroom went smoothly and that Ishraq was able to guide you through the options and make the ordering process straightforward. We’ll be sure to pass your kind words on to her.
It’s great to hear that you’ve returned to Camerich and that our service continues to meet your expectations. If you need anything further, we’re always here to help.
Kind regards,
Camerich UK
Great quality , excellent costumer service and great value!
I’m so pleased by the products and the costumer service! Dereece helped us so much on deciding what is better for us ! He provided all the information needed and u could tell he is an excellent salesperson: professional and honest! I strongly recommend this place if u are looking for quality and good value !
30 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Rafaela,
Wow. Thank you so much for your wonderful review. We’re so pleased to hear you had a positive experience with our products and with the support from our Senior Design Consultant, Dereece. We’ll be sure to pass your feedback on to him.
We really appreciate your recommendation and are glad you found great quality and value with us. If you need anything else, we’re always here to help.
Thank you for choosing Camerich!
Kind regards,
Camerich UK
Sofa purchase
I recent purchased a sofa and the service that I received in placing the order was very good. Carolina was particularly helpful.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Amanda,
Thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear that you had a great experience placing your order, and that Carolina was able to be especially helpful throughout the process.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Camerich UK
Carolina was fabulous
Carolina was fabulous. She helped us secure our order in sale time and was hugely patient when we changed our mind mid order to choose a different style. The order was delivered perfectly and we absolutely adore our final choice. Thank you so much. Couldn’t be happier.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Emily,
Thank you for your kind feedback. We’re delighted to hear that Carolina was able to assist you throughout your order and that you’re pleased with your final choice. We appreciate your support and are glad to know you had a positive experience with us.
We look forward to welcoming you back again soon!
Kind Regards - Camerich UK
Fantastic customer service with a smile!
Such a wonderful customer experience in store at Camerich Swiss Cottage and really amazing follow-up. Emily Poynton is a genuine joy to work with - so helpful, friendly and proactive. If you're looking for a new sofa I can't recommend highly enough!
25 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Dear Cara,
Thank you so much for your wonderful review! We’re so delighted to hear you had such a positive experience at Camerich Swiss Cottage. Emily will be thrilled to know her friendly, proactive support made such a difference.
Enjoy your new sofa and please don’t hesitate to reach out if there’s anything more we can help with. We really appreciate your recommendation and look forward to welcoming you back in store again soon!
Kind Regards,
— The Camerich Swiss Cottage Team
Sabrina was great
Sabrina was great, really quick to respond and very helpful.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Kieran,
Thank you so much for taking the time to leave a 5-star review! We are so pleased to hear that you had a positive experience with Sabrina, our Fulham showroom manager. We look forward to welcoming you back again soon!
Kind Regards,
Camerich UK
Kind Regards,
Camerich UK
Lazytime sofa and Easytime chair
Firstly
I’d travelled to London from Cornwall to try out these sofas in the sale and was expecting to be disappointed as the prices were so amazingly cheap.
I wasn’t disappointed at all and was convinced very quickly by the quality and comfort.
I was able to wander around the store sitting on all the sofas without being bothered but when I was ready for assistance Ishraq at the Tottenham Court Road store was very helpful and prepared quotes for the various permutations I was interested in. When I ordered online the person on the other end of the line was also really patient and pleasant and then the confirmation came through from Ishraq.
Seamless service so far and I’m looking forward to my new furniture.
Thank you Ishraq and the staff at Camerich.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Franco,
Thank you so much for travelling all the way from Cornwall to visit us - we’re delighted to hear the sofas lived up to your expectations! It’s wonderful to know you felt comfortable exploring the store at your own pace and that Ishraq at our Tottenham Court Road showroom was able to support you. I’ll be sure to pass your kind words on to Ishraq and the rest of the team.
Thank you again for your trust in Camerich. We hope you love your new furniture and look forward to welcoming you back in the future!
Kind Regards,
Camerich UK
Excellent service - adding extra pieces to some bought a few years ago
I bought a set of ballet wide dining chairs in 2020 - we are delighted with them and are all still as good as new (nice herringbone fabric called crest). When I contacted Camerich to get the equivalent in bar stools for my kitchen island I was delighted that the same fabric/finish etc was available. I sent some photos to Ishraq who really helped me with the decision on aesthetics and then processed the order effortlessly by phone and email. The payment link was very efficient too.
And delighted with the price in your November sale! Many thanks Ishraq for your help. I look forward to receiving the new ballet bar stools.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Good afternoon,
Thank you for sharing such a lovely review. We’re so pleased to hear that you had a positive experience and we will be sure to pass your feedback on to Ishraq and the rest of the team.
It’s wonderful to know your Ballet dining chairs are still looking as good as new, and that you were able to find the perfect matching bar stools in the same fabric and finish. We’re also delighted that you were able to take advantage of our sale!
Thank you again for choosing Camerich. We hope you’ll enjoy your new Ballet bar stools just as much, and we look forward to assisting you again in the future.
Kind Regards,
Camerich UK
Second order
This is the second time we've ordered from Camerich and Ishraq again was very helpful. This time we ordered much more. Only disappoint is the wait, but I guess they've got a lot of orders!
12 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Ed,
Thank you for taking the time to leave a review.
We're really glad that you're happy with your previous orders and decided to purchase more! We hope that you'll be just as happy with your new order but if you have any further queries please don't hesitate to get back in touch with us or Ishraq and we'd be happy to help.
Camerich UK
I ordered a new sofa and lounge chair…
I ordered a new sofa and lounge chair online with Ishraq Abdulhussein. Great communication on line with her and the whole process was easy and efficient.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Nerys,
Thank you for taking the time to leave a review. It's great to get such positive feedback on the ordering process and your communication with Ishraq. We're sure she'll be delighted she was able to help.
We hope you enjoy your sofa and lounge chair for years to come, but please don't hesitate to get back in touch if you have any queries or any more furniture requirements and we'd be happy to assist.
Camerich UK
We had a positive experience ordering a…
We had a positive experience ordering a sofa with Camerich. Carolina was dealing with our order and she was amazing and very responsive and patient with all our questions. I can’t vouch for the quality of the sofa as we are yet to receive it but the team at Camerich was helpful and easy to deal with. Thank you, Carolina, for all your support!
3 de novembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Imsh,
Thank you for taking the time to leave a positive review. We're really glad you had a positive experience with Carolina and that she was able to answer all of your questions. We're sure you'll be just as pleased with your sofa once you receive it, but please don't hesitate to get back in touch if you have any further questions or further furniture requirements and we'd be happy to assist.
Camerich UK
Excellent experience
We had the pleasure of buying a sofa from the Kings Road show room. There was a great variety of sofas and very knowledgeable staff, particularly Carolina Ferreyra who helped us pick the perfect sofa.
The whole experience was great, Carolina was attentive but also gave us the space we needed to try out alternatives and weigh up options which is the exact experience that you would want when purchasing a big ticket item like a high end sofa.
We are very happy with our decision and would highly recommend.
26 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Michael,
Thank you for taking the time to leave a review. We'll certainly pass your feedback onto Carolina and we're sure she'll be delighted you had such a positive experience in our Fulham showroom when choosing your sofa.
Please don't hesitate to get back in touch for any future furniture requirements.
Camerich UK
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