camping-online Ltd Avaliações 

1.296
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought leisurewize helios 260 caravan sunshade canopy open porch from amazon who were supplied by camping-online.co.uk at the beginning of July. First time out thebox wasn't until the end of Aug... Ver mais

Avaliado com 5 de um total de 5 estrelas

Competitive pricing, superb product and prompt delivery. This is the second time we’ve bought this same 2-seat snug. The first one is currently travelling around Eastern Europe after our son took a re... Ver mais

Avaliado com 5 de um total de 5 estrelas

I specifically wanted to buy a Quest Ragley Pro Relax chair and did a google search. camping-online were a competitive price. Placed my order on Wednesday 27th May, quick confirmation of order and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent Company. Great prices on a wide range of products. When we had an issue with something we ordered (no one’s fault), Customer Service was exemplary! They dealt with the problem quickly & effi... Ver mais

Detalhes da empresa

  1. Loja de Artigos para Acampamento

Informação fornecida por fontes externas variadas

Buy Quality Camping Equipment to Make Your Caravan Holiday a Success The best way to ensure your camping or caravan holiday is a success is to make sure you buy high quality camping and caravan equipment during your preparations. Camping Online specialise in supplying such equipment at the lowest possible prices. We carry a wide range of stock to help you get all your needs from one source. Equipment in stock range from basic essentials such as Sleeping Bags, Tents, Rucksacks, Airbeds, Caravan Awnings, Stoves, Igloo Coolers,Trestle Tables, Popup Gazebos, Groundsheets, Campingaz, Sunngas, Pansets, Lanterns to Portable Toilets. Branded Camping Accessories Though we specialise in selling camping and caravan accessories at low cost, we will not compromise on quality. We stock equipment and accessories from some of the best known brand names in the industry including brands like Gelert, Coleman, Campingaz, Highlander, Igloo, Pyramid, Bubbakegs, Sunncamp, Sunngas Thetford. We help your money go further by delivering orders over £150 free of charge.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 73% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.296)

117 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Avoid at all costs due to after sales policy.

We purchased an air awning which had a fault on the first inflation. The companies immediate response was that it is not their responsibility but to contact the manufacturer direct. This lead us to all sorts of other issues but the awning was eventually returned. This company then stated the awning had been misused and damaged by us, they then offered us half the purchase price as a refund. They were unable to provide proof of this damage. Fortunately for us we purchased through eBay and they gave us a full refund. I would avoid this company at all costs as if you do have a problem I fear that you will have issues due to this attitude of deferring to the manufacturer.

26 de maio de 2026
Avaliação não solicitada
logotipo da camping-online Ltd

Resposta da camping-online Ltd

customer used this awning for a 2 week holiday and damaged the air tubes we asked them to contact streetwize direct under their customer service and they were going to replace free of charge on our behalf they returned in a poor state do we did a 50% deduction knowing full well that ebay will step in and cover the rest as we had lost out on funds as manufaturer clklaimed customer misuse so we would have been out of pocket due to customer misuse

Avaliado com 1 de um total de 5 estrelas

I had a glitch when ordering and…

I had a glitch when ordering and received two of the same items. However have been unable to receive a returns label for the return through emails.

2 de junho de 2026
logotipo da camping-online Ltd

Resposta da camping-online Ltd

hi simple solution retur the unwanted item through the delivery info page and creat a return with royal mail and return and we will refund on its return

Avaliado com 5 de um total de 5 estrelas

Competitive product price and good service

I specifically wanted to buy a Quest Ragley Pro Relax chair and did a google search. camping-online were a competitive price. Placed my order on Wednesday 27th May, quick confirmation of order and the chair arrived Monday 1st June.
This is our 3rd Quest Ragley Pro chair. They are so comfortable, it's very easy to fall asleep in them!
Would happily purchase again from camping-online,

27 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

Shocking customer service

Shocking customer service.
Both my recliner chairs arrived 06/5/26-1 damaged and 1 faulty- appreciate it is not the companies fault.
Since then I have constantly being trying to arrange to return the items- due to the size the support team has to arrange this.
There has been no response to my email to the support team- I have just sent another. Calls either cut out or despite leaving my contact details numerous times not returned which is shocking. The chesterfield number rings out , the live chat is not working. Last night I found another contact email and a reply was sent directing me to the website to print my own labels which I already explained I cannot do due to the size- there was no further response when I explained this.
I am still waiting for advice , would not recommend this company whatsoever.
Edit 17-19 There has been an actual reply from Kevin on this site saying I can create a return- this is incorrect. The website actually says for large objects they arrange the return and provide a link which I have completed twice with no response. If I try to create the return once I fill the section that the parcel is above specification the reply shows’ contact your retailer’ .
I have raised a dispute with my bank and it would be useful if the company could contact me direct- not just because I leave a negative review. I will not be commenting on here again.

6 de maio de 2026
logotipo da camping-online Ltd

Resposta da camping-online Ltd

hi yes yoiu can royal mail and parcelforce are the same its our contract just creat a return and once back we will inspect them and refund on its return
kevin

just creat the return ignore sizes its our account do that and creat the labels and they collect its that simple

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