caseable Avaliações 

3.722
O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ich kann jedem nur raten, die Finger von diesem Online-Shop zu lassen. Ich habe dort eine Handyhülle bestellt (am 28.08.25), leider passte sie nicht, das lag allerdings an mir. Die Hülle sollte in wen... Ver mais

Avaliado com 2 de um total de 5 estrelas

Die Lieferzeit hat über zwei Monate gedauert. Der Kundenservice lässt sich teilweise Wochen Zeit um zu antworten. Die Bitte nach einem Preisnachlass wurde stets ignoriert. Die Hülle an sich sieht gu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well I've read a lot of the reviews, but frankly was amazed there were so many 1* ratings. I received my case after about 2 weeks, a very good time frame considering it was customised. But the qua... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nice case, fair selection of themes, colors and patterns. Delivery service was relatively fast. No problems at checkout. Reason for only four stars is the customizing process for the cases was a bit d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bolsas

Informação fornecida por fontes externas variadas

We at caseable produce your order just for you on demand. You can select one of our thousand designs or create your own design for your mobile device accessory.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(3.722)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Stark nachgelassen

Ich hatte bereits eine Hülle bestellt, die war super. Dieses Mal bin ich sehr enttäuscht. Die Farben sind streifig und die Bilder mehr als verpixelt, sodass diese regelrecht unkenntlich sind. Den Schriftzug kann man nicht mal richtig entziffern. Klar ist der Preis billig, aber so sieht es jetzt auch leider aus. Traurig

17 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Im Zusammenhang mit der Insolvenz von…

Im Zusammenhang mit der Insolvenz von "Caseable GmbH" hat es eine Betriebsübernahme gegeben. Das Unternehmen firmiert ab 01.01.2024 "Caseable International GmbH". Handelsregistereintrag erfolgt. Angenehmer Kontakt zum Insolvenzverwalter und dem CEO des übernehmenden Unternehmens. Letzterer hat sich für das entstandene Desaster entschuldigt und veranlasst, daß der Kaufpreis erstattet wird. Alles wieder gut.

19 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Raising a fraud case with bank

I order a case last week, and the tracking stopped 5 days ago in Germany. No further tracking. I have tried to contact caseable via email, and via messenger and have been ignored completely. I've tried contacting dhl and you can't speak to anyone on the phone so I've emailed them with no reply. At this rate I will be raising this as a fraud issue with my bank as I feel it's a scam.

18 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hülle Fehldruck, keine Reaktion auf Reklamation. Kundenservice unterirdisch. Nie wieder!

Ich habe eine Hülle mit einem Fehldruck erhalten.
Das Motiv ist verzogen.

Ich habe bisher vier Reklamations-Mails geschrieben, an die Kontakt-Mailadresse und über das Kontaktformular auf der Website.
Inklusive aussagekräftiger Fotos der fehlerhaften Hülle und eines Screenshots aus dem Webshop, wie das Motiv eigentlich aussehen soll.

Es wird überhaupt nicht reagiert.
Unprofessioneller geht es nicht!

Lasst bloß die Finger von diesem Unternehmen!

17 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered something from them on…

Ordered something from them on 12/11/23. It was supposed to be a Christmas present. I have not received the item yet. The tracking hasn’t moved since the day of the order. Trying to get in touch with some is nearly impossible. I filed a dispute with my credit card company. I want my money back. Today I received an email from Heidi telling me to reorder it after I specifically asked them via chats and email to refund me my money. I will never do business with them again. Today is January 10, 2024 and I still do not have my refund.

11 de dezembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hello Lisa,

Thank you for your feedback - we are very pleased that you have taken the time to write to us.

I am very sorry to hear that you have had an unpleasant experience with caseable and have not yet received your delivery. We take your feedback seriously and I have forwarded your feedback to our production manager. Please send us your order number so that we can check the status of the delivery.

Thanks again for being honest and sharing your experience with us.

Avaliado com 1 de um total de 5 estrelas

Rubbish!!!

Rubbish!!!! Sent out the wrong case. Not only that but it's terrible quality! Sent an email multiple times and straight after I got an email saying my Sent email was blocked. Don't buy from this company ! Warning don't buy. Keep your money.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hello Robbie,

Thank you for your order from caseable.

Thank you for the time you took for your feedback.

We are very sorry that you have had a bad experience with us and that you are not satisfied with your product.

So that we can check your complaint, please send us a picture of your product and the order number.

Make sure that the error is clearly visible and that the image you sent has a maximum file size of 5MB.

After receiving the picture, we will contact you with a solution.

Thank you for your cooperation.

Avaliado com 1 de um total de 5 estrelas

Not received item! FRAUD!!!

Ordered ps5 wrap in November as a Christmas present and still not received over 3 weeks later! Tracker saying return to sender! Emailed them and had nothing back!

Still no delivery of £29.99 ps5 skin that i ordered in November and its now 9/1/24 customer service ignoring me after tracking said delivered to Germany! Disgraceful company!!

27 de novembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hello Danno,

Thank you for your feedback - we are very pleased that you have taken the time to write to us.

I am very sorry to hear that you have had an unpleasant experience with caseable and have not yet received your delivery. We take your feedback seriously and I have forwarded your feedback to our production manager. Please send us your order number so that we can check the status of the delivery.

Thanks again for being honest and sharing your experience with us.

Avaliado com 1 de um total de 5 estrelas

Cover non arrivata e nessuno risponde…

Cover non arrivata e nessuno risponde alle mail

7 de dezembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hello Michele,

Thank you for your feedback - we are very pleased that you have taken the time to write to us.

I am very sorry to hear that you have had an unpleasant experience with caseable and have not yet received your delivery. We take your feedback seriously and I have forwarded your feedback to our production manager. Please send us your order number so that we can check the status of the delivery.

Thanks again for being honest and sharing your experience with us.

Avaliado com 5 de um total de 5 estrelas

A Case that Exceeds Expectations

This case has me overjoyed! No more fear of a cracked iPad, thanks to its exceptional protection. The secure closure makes tossing it in my school bag a breeze, and the built-in stand is a game-changer for hands-free viewing. This case is an absolute winner!

12 de dezembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Mila,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

Avaliado com 1 de um total de 5 estrelas

If I could give a negative 5 star on…

If I could give a negative 5 star on this place I would. I’m infuriated with their customer service. I was given a non working tracking number and I have been told time and time again that I was going to receive the case I ordered in a few days and by numerous different people and still haven’t received my case. I asked to be refunded and I was completely disregarded and was told that my case will be here in a few days. It has been over 2 weeks and they tried to tell me they sent another one out but never even gave me a tracking number for the case that they supposedly “sent out” again. I would tell a friend to tell a friend to STAY FAR FAR FAR FROM THIS SITE UNLESS YOU WANT TO BE GIVEN A RUN AROUND, BS’ed AND LOSE YOUR MONEY AND PATIENCE!!

8 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best Birthday Gift

The Best Birthday Gift! My 7 year old was able to design the case himself. When the case came in, it lit up his little face with a HUGE smile. We love the case!

13 de outubro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Erika,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

Avaliado com 5 de um total de 5 estrelas

A Flawless Transaction

Very attractive case for my Amazon Fire HD 10 (11th Generation - 2021). Fits like a glove! Flawless transaction.

23 de setembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Jean,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

Lucy

Avaliado com 5 de um total de 5 estrelas

Ordering was easy

Ordering was easy. Arrived in a timely manner and my case is just as shown. I love it.

3 de outubro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Mary,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I had trouble getting the cover needed, but your customer service was fantastic!

29 de setembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Betty,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

Lucy

Avaliado com 1 de um total de 5 estrelas

I would give 0 if I could

I would give 0 if I could.

I ordered a personalised case which was apparently custom made for my zflip 5.

The case arrived in two weeks and was entirely ill fitting. It didn't fasten or click and just slides off.

After a ridiculous back and forth correspondence with their customer service, they claimed that they FORGOT' to send fasteners.

Having waited two weeks again, they send two pathetic looking stickers, two cm long. They came in an oversize envelope without any instructions whatsoever. I fail to see how they would solve the issue in any way. But of course they insist that I have been applying these meagre fasteners incorrectly.

As far as I can see, this company are doing everything in their power to avoid refunding for their mistake. Keep your 30 pounds. I simply want people to avoid these charlatans like the proverbial plague.

27 de setembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi Abu Bakr, 

Thank you very much for your feedback on Trustpilot. We looked at your video again and unfortunately noticed that you had attached the fasteners in the wrong place. You have attached the attachment to the outside of the case. My colleague sent you a picture of where you need to attach the attachment to the case.

You are welcome to contact us to see if it worked. Of course, it may be that the fastenings no longer hold because they were attached incorrectly. We would be happy to send you the fastenings again.

Best regards, your caseable team

Avaliado com 5 de um total de 5 estrelas

Case fits perfectly and was delivered…

Case fits perfectly and was delivered on time! Thanks

25 de setembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Clay,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

Avaliado com 5 de um total de 5 estrelas

J'ai commandé une "Eco-Friendly Case"…

J'ai commandé une "Eco-Friendly Case" pour mon Iphone 13 pro max, celle-ci est arrivée en 3 jours.

Je l'ai prise en blanche, la qualité et les finitions sont top. Très agréable en main, j'ai l'impression d'avoir changé de téléphone.

Je recommande sans hésité !

25 de setembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Bonjour cher Maxime,

Merci pour votre gentil retour sur Trustpilot. ♥💓

Nous sommes très heureux d'apprendre que vous appréciez votre nouveau boîtier. Nous vous souhaitons beaucoup de joie.

S’il vous plaît, prenez soin de vous et restez en bonne santé.

Avaliado com 5 de um total de 5 estrelas

My "case" arrived quickly and is really nice!!

My "case" arrived quickly and is really nice!! Caseable is a class act! I would recommend them to my friends and family!!

23 de setembro de 2023
Avaliação não solicitada
logotipo da caseable

Resposta da caseable

Hi dear Sharon,

Thank you for your nice feedback on Trustpilot. ♥💓

We are very happy to hear that you like your new case. We wish you a lot of joy with it.

Please take care of yourself and stay healthy.

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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