Messaged the day before visit to arrange time.Arrived on time even removed his shoes to come in house. Assessed the job and explained the process then cleaned the mattress of a coffee stain looks... Ver mais
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Veja o que dizem as avaliações
Thomas repaired my Ercol sofa perfectly! I was a little anxious initially when he explained that he was going to have to take the fabric cover off the sofa (as it looked to have been stitched into pla... Ver mais
Service was required on my elderly mother's riser chair on which she is highly dependent. The service person (Glen) was friendly, efficient, and ensured the chair was working correctly before he left.... Ver mais
Rodney was curtious and respectable of our home. He made a wonderful job with the foot stool as I cannot see the repair. Regarding the sofa seat, well time will only tell but I’m hoping that the rep... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Castelan Group are the largest provider of care and protection products and services to the furniture industry. Trusted by many of the UK's leading retailers to provide first class service to their customers, we are consistently voted as 'best in class' by the industry. Based in the South West, we offer national coverage through our network of skilled technicians providing a consistent service throughout the UK.
Informações de contato
Sunnyside Road North, BS23 3QY, Weston-super-Mare, Reino Unido
- 0370 320 3333
- enquiries@castelangroup.com
- www.castelangroup.com
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Technician was on by time
Technician was on by time. Pleasant and fixed the chair quickly
Gentleman listened to my problem
Gentleman listened to my problem, and gave me good advice.
The gentleman came over was very…
The gentleman came over was very polite, he did what he could but there are still small marks where the scratches were.
Kyri the technician came to visit today…
Kyri the technician came to visit today as I had a fault with my settee recliner. He is polite clean tidy friendly and professional highly recommended. Fixed the issue for me.
Miss K Butterfield
Good customer service
GEORGE BRILLIANT !
George arrived on time , was very professional and competent. Knew his sofas inside out and quickly resolved problems. Cannot recommend him too highly !
Furniture repair on behalf of Next
Arrived on time and exceeded our expectations with the work he put into the repair
Professional Service
Assessor sorted out the claim and arranged the Engineer quickly and friendly. Engineer arrived on time, assessed the problem and dealt with it while giving advice. Totally satisfied.
My technician was excellent
My technician was excellent. Very friendly and experienced. The job was completed in minutes to a high standard. Would highly recommend this company if the service is always that good. Very happy customer.
Very polite and helpful technician who…
Very polite and helpful technician who solved the problem
Andy was very polite and respectful of…
Andy was very polite and respectful of my property. He made sure I was happy with the repairs before he left.
Prompt efficient service
Prompt & professional repair service
Turned up on time, the upholsterer put on boot covers and also laid down a dust sheet where he was working. the repair was done within 15 mins and it looked like new. Pleasant chap too. Very happy with the service and repair work carried out.
I was amazed at the wonderful job the…
I was amazed at the wonderful job the man did in repairing a scuff mark on our leather sofa. You can't tell there was ever anything wrong! Very pleased with the result.
GREAT JOB WELL DONE
Messaged the day before visit to arrange time.Arrived on time even removed his shoes to come in house.
Assessed the job and explained the process then cleaned the mattress of a coffee stain looks like new. Good job
Quick efficient polite and professional.
Would highly recommend.
Neil was great.
Neil was on time, he was actually early, clean,tidy,courteous. He explained everything as he went along.
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