Very good company but the engineer couldn't find anything that needed repairing. Apart from the fact if you don't sit poker straight or twist to the side of the cushion then the fabric doesn't sink to... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Having had the workman from the store that supplied our adjustable settee twice, without a satisfactory result, they arranged for your craftsman to look into the problem; this Michael did. He arrived... Ver mais
Easy to use online Service, booked in for Technicians to come and assess furniture. Text message to reminder sent with time slots on the day. The Technician came checked the item, repaired and ensure... Ver mais
The engineer arrived when he said he would after a courtesy call, and thoughtfully removed his outdoor shoes and provided protection for the carpet. The repair/adjustment to the two-seater sofa was... Ver mais
Detalhes da empresa
Escrito pela empresa
Castelan Group are the largest provider of care and protection products and services to the furniture industry. Trusted by many of the UK's leading retailers to provide first class service to their customers, we are consistently voted as 'best in class' by the industry. Based in the South West, we offer national coverage through our network of skilled technicians providing a consistent service throughout the UK.
Informações de contato
Sunnyside Road North, BS23 3QY, Weston-super-Mare, Reino Unido
- 0370 320 3333
- enquiries@castelangroup.com
- www.castelangroup.com
4,7
Excelente
23 mil avaliações
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no problems whatsoever with the service…
no problems whatsoever with the service and with james who fixed the issue
27 de outubro de 2026
Arrived on time and repaired the chair…
Arrived on time and repaired the chair very efficiently.
27 de outubro de 2026
Good prompt service
Responded to email claim promptly.
Visited within a few days and solved the problem.
27 de outubro de 2026
Good result…
A very friendly and knowledgeable and efficient man ,and thankfully was able to resolve the problem 😃
27 de outubro de 2026
Red wine stains completely removed
Red wine stains completely removed. Easy to setup appointment online. Technician polite, friendly, efficient, rang ahead and arrived on time.
27 de outubro de 2026
Excellent service
Excellent service. Arrived next day after making call. Able to fix sofa. Neat and tidy
27 de outubro de 2026
Respectful and Experienced Service
The gentleman that came out to my mum was lovely. He was very kind and respectful with her and explained everything to her and myself.
27 de outubro de 2026
Response was quick and the guy that…
Response was quick and the guy that came to fix the bench and table was great, very friendly and good at what he did. The issue i have is the table wasn’t fixed as the repairer wasn’t sure what to do. The alignment of the legs through the table top had shifted leaving a large gap at either end of the table. Waiting for the report back to see what the next steps are.
20 de outubro de 2026
Very nice person who called respected…
Very nice person who called respected the house laid out cover on floor and fixed the problem with the st class
26 de outubro de 2026
The gentleman who attended our home was…
The gentleman who attended our home was very polite and courteous and done a very good job
26 de outubro de 2026
Technician who attended was very…
Technician who attended was very friendly and carried out a quality repair in a timely manner.
24 de outubro de 2026
Very good service technician done…
Very good service technician done perfect repair to chair knew his stuff
26 de outubro de 2026
The young man who came to fix cushions…
The young man who came to fix cushions was very good. He worked quickly. And was professional.
26 de outubro de 2026
Very professional arrived in a timely…
Very professional arrived in a timely manner and clearly explained what he was going to do
26 de outubro de 2026
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