Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Josh understood clearly what we required and asked all the right question to determine our mortgage needs. He submitted a proposal with 2 days. We were offered a selection of interested rates and arr... Ver mais
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Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Ver mais
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It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Informações de contato
9 Copperhouse Court, MK7 8NL, Milton Keynes, Reino Unido
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,6
Excelente
597 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An excellent service
An excellent service. Great communications and kept appraised of the whole process from start to finish. Will definitely use their services again and would highly recommend them.
2 de março de 2026
Resposta da Charleston Financial Services Limited
Dear Hamish,
Thank you so much for your fantastic review!
We're so pleased to hear how happy you were with the service you received from the team, and that you will be using us again in the future.
Thank you for choosing Charleston, we look forward to working with you again.
Kind Regards,
The Team @ Charleston FS
Great experience dealing with Chris & Nikki
Great experience dealing with Chris Kennedy and Nikki Cutler. They were so efficient but also supportive. Chris gave me excellent information which helped my decision-making and choices. Nikki finalised the process, and it was such a pleasure dealing with these two. I highly recommend Charleston Financial.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Kweku,
Thank you so much for your fantastic review! We're thrilled to receive such positive feedback and it's great to hear you'd recommend us to others.
Thank you for choosing Charleston, we look forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Amazing firm
Amazing firm, did a few mortgages with them now and I have been immensely impressed with this firm
3 de fevereiro de 2026
Resposta da Charleston Financial Services Limited
Dear Mr Imam,
Thank you so much for taking the time to leave us a review! We're thrilled to receive such positive feedback about our service.
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Resposta da Charleston Financial Services Limited
Dear David,
Thank you so much for your 5 star review. We're thrilled to hear that you found our service 1st class!
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Helpful, professional staff
The process was simple, starting with with my online enquiry. The case manager rang me the next day and discussed my requirements and sent me the best mortgage option. From there on, transferring my case to the underwriter, applying for the mortgage, carrying out the survey, legal process and to the completion stage, which happened quite speedily. What I appreciate most is that I was able to approach the relevant staff member with my queries without having to wait on the line for about 30 minutes, and the professional and helpful manner and attitude in which they helped us to connect with the lender to receive the funds we required. We sure will recommend Charleston Financial Services to my friends and we will approach them again for future mortgages.
14 de novembro de 2025
Resposta da Charleston Financial Services Limited
Dear Bernard,
Thank you so much for taking the time to share such a detailed and positive review.
We’re delighted to hear that you found the process straightforward and efficient. It’s especially rewarding to know that our team’s accessibility, professionalism, and clear communication made a real difference to your experience, as we pride ourselves on being responsive and supportive at every stage. It's also great to hear that you'd recommend us to others too.
We look forward to assisting you again with any future mortgage needs. Thank you once again for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Had a great experience with Charleston.
Had a great experience with Charleston.
Special thanks to Myles Wheeler for all his support throughout the process. He was extremely patient, always helpful, and worked hard to secure us the best deal. He was also very accommodating when changing mortgage products, which involved a lot of extra work.
Highly recommend!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Cha,
Thank you for your fantastic review!
We’re so pleased to hear that you had a great experience with Charleston and that Myles provided such outstanding support throughout your mortgage journey. We’ll be sure to pass on your kind words to Myles.
Thank you for choosing Charleston, we wish you all the very best for the future.
Kind Regards,
The Team @ Charleston FS
Charleston offers exactly the service one wants
Tom Whelam at Charleston was extremely helpful throughout the process of obtaining a mortgage. He answered all queries quickly and made sure the whole process was smooth and time efficient. Josh McLoughlin and Ellie Haddon were equally helpful, friendly and attentive throughout too. Thank you Charlston for offering exactly the service one requires when dealing with a mortgage.
30 de novembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Carol,
Thank you very much for taking the time to share such a positive review!
We’re delighted to hear that Tom was extremely helpful and that he, along with Josh and Ellie, made the mortgage process smooth, efficient, and stress-free for you.
Providing clear communication and attentive service is exactly what we strive for, so it’s wonderful to know this was your experience.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Excellent service
After being refused a mortgage with other brokers, I reached out of Charleston and spoke to Louie.
He was able to provide me with help and advice and was able to provide me with a mortgage illustration within the same day.
I'm very happy with the service that I have received so far. Thank you
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Ben,
Thank you for taking the time to leave us a 5 star review! We're thrilled to receive such positive feedback about your experience so far.
Thank you for choosing Charleston!
Kind Regards,
The Team @ Charleston FS
Charleston financial
I have been using Charleston financial for all my mortgage needs for many years and find them a very professional company. The services they offer and their staff are excellent.
26 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear David,
Thank you so much for your kind words!
We truly appreciate your continued trust in Charleston Financial for your mortgage needs. It means a great deal to hear how happy you've been with the service you've received from the team over the years.
We look forward to continuing to serve you for many years to come!
Kind Regards,
The Team @ Charleston FS
Rubbish noo
24 de dezembro de 2025
Avaliação não solicitada
Outstanding service
I have been dealing with charleston Financial for few years now after trying with different brokerage firms and repateadly let down by others and found charleston very helpful and most suitable for my SPV company BTL products and services. They have helped me with several completions and found them always coming on top. I am really satisfied for their outstanding service. I would recommend highly of their services to others.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Thank you so much for your fantastic review! This is exactly the feedback to strive to receive.
We truly appreciate your business, please do not hesitate to get in touch for any future needs, we'll be more than happy to help.
Thanks again.
Kind Regards,
The Team @ Charleston FS
Very efficient as I have a busy job…
Very efficient as I have a busy job they kept things on track ,reminding me when things were not completed
19 de dezembro de 2025
Resposta da Charleston Financial Services Limited
Dear Cyril,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear how happy you were with the service you received from the team.
Thank you for your business, we hope to hear for you again soon!
Kind Regards,
The Team @ Charleston FS
Saving grace…
After months of searching and being lead into unsuitable arrangements, Charleston steadied the ship and provided a great and reliable service that was proactive with their approach to securing the finance.
Very refreshing and wouldn’t hesitate to
Recommend.
11 de dezembro de 2025
Resposta da Charleston Financial Services Limited
Dear Scott,
Thank you so much for your fantastic feedback!
We're so pleased hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon!
Kind Regards,
The Team @ Charleston FS
Clear and answered all my questions
Clear and answered all my questions, can't remember what day.
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Gordon,
Thank you so much for taking the time to leave us a five star review!
We're thrilled to hear how pleased you were with the service you received.
Thank you for choosing Charleston!
Kind Regards,
The Team @ Charleston FS
The team at Charleston Finance were…
The team at Charleston Finance were just amazing in our recent remortgage. It was complexed and difficult to get through but with their help, we managed to get it over the line just in time for Christmas. Special thanks to Georgina and Ellie who both worked tirelessly to get this over the line for us. Thanks ladies!
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Emma,
Thank you so much for your wonderful review!
We're thrilled to hear how happy you were with the service you received from Georgina and Ellie.
It was a pleasure assisting you with your property finance, and we truly appreciate your trust in us.
We’d love the opportunity to work with you again, so please do get in touch with any future needs.
Kind Regards,
The Team @ Charleston FS
Professional and punctual
Josh and Steve were excellent
Quick, timely and accurate information at each step.
Use with confidence.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear James,
Thank you so much for your 5 star review!
We're thrilled to hear how pleased you were with the service you received from Josh and Steve.
Thank you for choosing Charleston!
Kind Regards,
The Team @ Charleston FS
Thank you Louie !
I was looking for information and researching the possibility of a Buy-2-Let.
Louie Clements answered the call was extremely helpful.
He took the time to listen fully and after I explained the details he then took my details to call me back while he made various calls.
Within a short while he called with various proposals which I am now considering.
He was very polite not pushy and respectful and he knows what he is doing as the rates were better than all others !
27 de novembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Ken,
Thank you so much for the fantastic feedback!
We're thrilled to hear how pleased you were with the service you received from Louie.
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Thanks to Josh and James
Thanks to Josh and James for there professional, friendly and hard working approach, in helpiing to get me the bridging loan I required.
25 de novembro de 2025
Resposta da Charleston Financial Services Limited
Dear Andrew,
Thank you so much for your fantastic feedback!
We're thrilled to hear how happy you were with the service you received from Josh & James.
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Start to finish Absolutely great lever…
Start to finish Absolutely great lever of service completed for me in 10 days, was kept up to date all the way through, amazing service absolutely surprised with the result
Thank you Charleston and Thank you to all the team
6 de novembro de 2025
Resposta da Charleston Financial Services Limited
Dear Shiraz,
Thank you so much for your wonderful feedback! We’re thrilled to hear you were happy you were with our service.
Our team takes great pride in keeping our customers informed every step of the way, so it’s fantastic to know that made a
difference. We really appreciate your trust in us and look forward to helping you again in the future!
Kind Regards,
The Team @ Charleston FS
Easy to communicate with
Easy to communicate with and the mortgage application was done with the minimum of fuss even though I had to make a couple of changes with the application. I would definitely use again.
20 de outubro de 2025
Resposta da Charleston Financial Services Limited
Thank you for your kind words! We're so pleased to hear you found the process so smooth.
Thank you for choosing Charleston. We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
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