We recently purchased our home through this estate agent and had an excellent experience throughout. Jo was efficient, friendly, and highly professional from start to finish. She always responded prom... Ver mais
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Veja o que dizem as avaliações
Molly-Mae West has been a joy to work with. She has been a useful sounding board and has provided helpful and pertinent advice on the building works we are having done on our house (previously let an... Ver mais
We were in the process of buying a house in Farnham which fell through last minute. We urgently needed to secure a rental in the area and Kirstie Stone was incredible in helping us do that in what wa... Ver mais
Mazie from the Bitterne branch was great. She handled the process efficiently, it was a much better experience than I had with other estate agent companies. All the ladies from Bitternes branch were v... Ver mais
Detalhes da empresa
Sobre Charters Estate Agents
Escrito pela empresa
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Informações de contato
13 Oakmount Road, SO53 2LG, Chandlers Ford, Reino Unido
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
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Excellent Teamwork and Professional Service
I had a very positive experience with Charters Estate Agents throughout the sale of my property.
The whole team was professional, responsive, and easy to deal with from start to finish. What stood out was the way the work was shared across different team members, each looking after a specific part of the process. I believe this approach made communication much smoother, helped information flow efficiently, and meant there was always someone available to assist.
Everyone I dealt with was knowledgeable, kept me updated, and made the process as straightforward as possible. Selling a property can be stressful, but the team's organisation and professionalism made it much easier.
Thank you to Cameron, Lydia, Harry, Chloe, Charley, Stephen, and the entire Charters team for all your hard work. I would happily recommend Charters to anyone looking to buy or sell a property.

Resposta da Charters Estate Agents
Sam my agent gets things DONE
Sam my agent gets things DONE. He's very kind and suuuper efficient in any requests or queries we have as tenants.

Resposta da Charters Estate Agents
Rental property viewing
Mazie was wonderful to work with. She was friendly, professional, and made the entire home viewing experience comfortable and enjoyable. She was knowledgeable about the property, answered all of my questions patiently, and took the time to explain everything clearly. I really appreciated her responsiveness and helpful attitude throughout the process. I would highly recommend Mazie to anyone looking for a smooth and positive rental experience!

Resposta da Charters Estate Agents
Lisa Holden made everything so simple
Lisa Holden made everything so simple. She didn't fault in keeping us informed and chasing on our behalf. She has been both professional and friendly. So pleased we chose Charters Estate Agent from beginning to end. I would highly recommend.

Resposta da Charters Estate Agents
Highly Recommend A*
Requested Charters’ attendance in relation to a valuation for a rental property. Natalia was a pleasure to deal with throughout the viewing. She was friendly, professional, and made the whole experience relaxed and enjoyable. Her knowledge of the local property market was excellent, and she was able to answer questions confidently while providing valuable insight into current market conditions. She never made us feel rushed and was approachable from start to finish. I’d happily recommend Natalia to anyone looking for a knowledgeable and professional lettings agent.

Resposta da Charters Estate Agents
Grace burden
Grace burden has made the most stressful time for us an absolute breeze! She went above and beyond, chasing everyone and always keeping me up to date on the latest news with our property. Hands down the best part of this process has been having her help. We’re so grateful

Resposta da Charters Estate Agents
Fab experience
I had the pleasure of meeting Jorga from the chandlers Ford branch for a viewing and found her to be very professional. Not only that she touched base with me constantly without being over bearing she just guided me through new viewings and really took the time to know what I was looking for

Resposta da Charters Estate Agents
Sam was fantastic on our viewing
Sam was fantastic on our viewing. Very friendly and informative about the property

Resposta da Charters Estate Agents
I'm currently looking for a place to rent…
I'm currently looking for a place to rent and charters have been very helpful and proactive by constantly sending me properties that I may like etc. I'm very impressed with their service as unlike other estate agency when they say they are going to ring back Charters actually do.

Resposta da Charters Estate Agents
Forever home
Me and my partner have been looking for are forever home and from day 1 Eloise has been fantastic. Communication has been great enquired about a property and she got back to me straight away and booked a viewing fell in love with the property and now we have finally got are forever home which we have been searching for a while. So thankyou so much Eloise will be definitely recommending this estate agent.

Resposta da Charters Estate Agents
They’ve been great on two properties…
They’ve been great on two properties I’ve rented (Lucy & Bessie in Hove office) and were generally great and really speedy when I had problems in the house etc. Highly recommend

Resposta da Charters Estate Agents
Smooth communication and very professional
Right from the beginning the communication has been professional and very speedy. Nothing is too much trouble and we are very happy with the service so far.

Resposta da Charters Estate Agents
We would like to thank the Bessie Tighe the Property Relations Manager
We would like to thank the Bessie Tighe, the Property Relations Manager, for all the help which she has given to us during the past few weeks, when several matters arose at the same time on two of our properties. Throughout all the protracted transactions, she dealt with us in a professional and courteous way, been prompt in her replies to us, and we have found her advice very helpful.
However, we would like to mention for ongoing and future reference that when landlords are approached to consider the subject of rent reviews that a slightly longer period of time be given before the date of the two months´ notice expires. We found that the “lettings team” had to be consulted in order to make a decision as to the amount of rent which was suggested by ourselves. This process took much longer than anticipated, incurring many more emails than was necessary. Unfortunately, the two months` deadline date had expired by the time the lettings team were able to reply to us. This has meant that instead of waiting two months for the increase in rental payment to be made, we now have to wait three months – incurring us in a loss of a one months` increase in rent. Please could this time limit be taken into consideration when approaching the decisions which landlords have to make. Furthermore, one month ago we found it necessary to consult the lettings team on another subject and to date we have received no reply directly from them regarding that particular matter.

Resposta da Charters Estate Agents
I would like to thank both Lydia and…
I would like to thank both Lydia and Cameron for their continual support from finding me a buyer, and my onward purchase. They have both exceeded my expectations with their market knowledge in terms of my home valuation, and their patience and diligence in finding me my perfect home.

Resposta da Charters Estate Agents
I was working with Kate Alleston
I was working with Kate Alleston and she really made getting 186 Hollingdean pretty stress free, even with my previous buyers pulling out of the sale of my house! It was great dealing with Kate and I always felt she was really pulling for me to get the house I wanted and her communication was great, I really appreciate the positive way you approached things and everything you did to get me there. Much appreciation.

Resposta da Charters Estate Agents
Izabella was excellent and cannot fault…
Isabella was excellent and cannot fault her professionalism and standards.

Resposta da Charters Estate Agents
Stephen Henry was absolutely brilliant…
Stephen Henry was absolutely brilliant looking after our chain. He kept us informed every step of the way and was professional, calm and personable.

Resposta da Charters Estate Agents
Inspection
I had an inspection yesterday and Jo Edmondson was absolutely 💯 amazing 🤩.Very friendly, very pleasant and very easy to talk to, Jo is a credit to Charters ☺️Thankyou Jo 🙏.

Resposta da Charters Estate Agents
Excellent and efficient service
Excellent and efficient service. Theresa was extremely helpful in liasing with Goodlord and all my relevant income was including for referencing. Thank you

Resposta da Charters Estate Agents
Grace was very helpful and kept me…
Grace was very helpful and kept me informed about everything in a timely manner.
Very good service delivered by Grace.
Highly recommend Charters.

Resposta da Charters Estate Agents
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