Checkmyfile Avaliações 

6.690
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(6.690)

887 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I used Checkmyfile

I used Checkmyfile, which helped me secure a mortgage by improving my understanding of my credit profile. The platform also rewards positive financial behaviour with progress markers, such as making payments on time, which encourages you to stay on track and work towards achieving your financial goals. You must try it to experience this.

1 de outubro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Gurmukh,

Thank you for your fantastic review and recommendation. We're delighted to hear that Checkmyfile helped you build a better understanding of your credit profile and supported you on your journey to securing a mortgage.

It's great to know you found the progress markers helpful too. We designed these features to make it easier to see the positive steps you're taking, such as keeping up with payments, and to help you stay motivated as you work towards your financial goals. By bringing together information from Experian, Equifax and TransUnion in one place, we aim to give our customers the clearest possible picture of their credit information.

Thank you again for sharing your experience. We're thrilled to have played a part in your mortgage journey, and we wish you all the very best for the future!

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

About to check out all accounts at the…

About to check out all accounts at the same time able to see disputes and deal with them also helped get mortgage with download of file as proof of my file.

1 de outubro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Glen,

Thank you for your fantastic feedback.  We really appreciate you taking the time to share your experience.

We're delighted to hear that Checkmyfile helped you keep track of all your accounts in one place and made it easy to identify and manage any disputes along the way.

We're delighted to hear that your Checkmyfile report helped support your mortgage application. Our downloadable report is a popular feature, giving mortgage advisers a clear view of your credit information from Experian, Equifax and TransUnion all in one place.

We're thrilled that Checkmyfile was able to support you on your mortgage journey, and we wish you all the best for the future.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Very smooth and easy to use 👍🏻 and…

Very smooth and easy to use 👍🏻 and hundred percent accurate results

30 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Khan,

Thank you for your feedback!  It's so great to hear you found Checkmyfile smooth and easy to use, and that the information provided gave you confidence in the accuracy of your credit report.

Our goal is to make understanding your credit information as simple and straightforward as possible, so it's great to know the service worked well for you.

You know where we are whenever you'd like to check in on your credit journey!

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Best by far

I had issues trying to rectify inaccurate entries on my credit file, emailing companies that were no longer trading and unsure how to correct the inaccuracies. I decided to try checkmyfile on a friends recommendation. They were amazing. They contacted all 3 credit bureaus on my behalf and asked them to clarify the entries with both individual companies, saving me countless emails and time trying to resolve this issue myself. Their customer service team were brilliant with communicating updates to me throughout. The best part, they were successful in having the inaccurate entries updated with the correct information.
Thank you to everyone at checkmyfile that has helped me!

14 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi James,

Thank you for sharing your experience and for your kind words. We're delighted to hear that Checkmyfile was able to help resolve the inaccuracies on your credit report.

It's fantastic to know that our team could make the process easier by working directly with the credit reference agencies on your behalf through our Dispute Resolution Service, saving you valuable time and effort. Helping our customers gain a clearer and more accurate understanding of their credit information is exactly what we're here for.

We're also thrilled to hear that you'd recommend Checkmyfile to others. I'll be sure to pass your lovely feedback on to the team, who will be delighted to hear it.

Thank you again for your recommendation, and we look forward to welcoming you back in the future to check in on your credit health.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

The member of staff has kept me up to…

The member of staff has kept me up to date regularly as to where my case was in regards to the removal of a fraud case off my account. She has been very helpful throughout the process

29 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Danielle,

Thank you for your wonderful feedback! 

We're delighted to hear that Checkmyfile helped you identify and resolve an issue caused by fraudulent activity on your credit file. We understand how worrying situations like this can be, so it's great to know we were able to support you through the process.

One of the key benefits of Checkmyfile is bringing together information from Experian, Equifax and TransUnion in one place, making it easier to spot anything that doesn't look right and take action quickly with the help of our Dispute Resolution Service. 

Thank you again for sharing your experience. We're pleased we could make a positive difference, and we look forward to welcoming you back whenever you'd like to check in on your credit health.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Very easy to use

Very easy to use, great website.

28 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you for your lovely feedback. We’re so glad you found the website easy to use!

We're here to support you every step of the way on your credit journey.  You can access your account whenever it suits you and manage your subscription online with complete flexibility.

We'd love to welcome you back in the future!

Lauren
Checkmyfile

Avaliado com 4 de um total de 5 estrelas

Easy to access and very user friendly

Easy to access and very user friendly, my only issue is mainly the cost I had been in serious debt and once i had cleared this i wanted to see my credit score improve and like most subscriptions this is not a necessity. For detailed information and advice for improving your credit score i would definitely recommended

28 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Tracy,

Thank you for sharing your feedback and recommendation! We're delighted to hear you found Checkmyfile easy to use and helpful in improving your understanding of your credit score.

We appreciate your comments about the cost. As part of your subscription, Checkmyfile brings together up to six years of credit information from Experian, Equifax and TransUnion into one independent, easy-to-understand report. This gives you a more complete picture of your credit health, helping you spot patterns, identify anything that may need attention, and track your progress over time.

If you ever need support, as part of your subscription, our Customer Care team is always on hand by phone or email to help you make the most of your report. Thank you again for taking the time to share your experience, and we wish you continued success on your credit journey.

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Check my file is easy and convenient…

Check my file is easy and convenient even for beginners to understand how your credit system works. The website is really colourful and attractive . Highly recommended.

21 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Muhammad,

Thank you for your fantastic feedback and recommendation. We're delighted to hear that you found Checkmyfile easy to use and straightforward to understand, even if you're just getting started with credit reports.

It's wonderful to hear that you enjoyed the look and feel of the website. We've designed Checkmyfile to make understanding your credit information as clear and straightforward as possible, with data from Experian, Equifax and TransUnion brought together in one place to give you a complete view of your credit profile.

We're delighted to have helped you better understand your credit health and look forward to supporting you again whenever you need us.

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Very usefull and detailed

It was advised to me, by my mortgage broker. In my oppinion it has done everything what was needed in less them 2 min. I loved, that it compared with three different companies

28 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Martina,

Thank you for your wonderful feedback. We're delighted to hear that we were able to help get everything resolved for you.

It's great to know that both our service and support made a positive difference to your experience. By bringing together data from Experian, Equifax and TransUnion into one easy-to-read report, we aim to give our customers the fullest possible picture of their credit information, making it easier to understand and stay on top of their credit health.

We really appreciate your feedback and are always here whenever you want to check in on your credit journey. Thanks again!

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Super helpful

Used the help/message feature and they were so helpful, over a whole week multiple customer assistants picked up the chain and everyone responded promptly until the issue was fixed

28 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Eleni,

Thank you for your wonderful feedback. We're delighted to hear that we were able to help get everything resolved for you.

At Checkmyfile, we're passionate about making credit reporting as simple and stress-free as possible, so it's fantastic to know that our customer care team was able to provide the support you needed and make your experience a positive one.

Thank you for taking the time to share your experience with us. We really appreciate it, and we look forward to being here whenever you need to check in on your credit health.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Very useful service particularly when…

Very useful service particularly when looking at remortgaging on first check found inaccuracies which were there able to be corrected.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you for your feedback. It's great to hear that Checkmyfile proved helpful while you were looking into remortgaging.

It's particularly encouraging to know that your report helped highlight information that needed attention, allowing inaccuracies to be identified and addressed. Having a clear and complete picture of your credit information can be incredibly valuable when preparing for significant financial decisions.

We're here to support you every step of the way on your credit journey.  You can access your account whenever it suits you and manage your subscription online with complete flexibility.

We'd love to welcome you back in the future!

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

A really useful tool to use whilst I…

A really useful tool to use whilst I bought a house. Would definitely use again especially when making an important financial decision.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Victoria,

Thank you for your fantastic review. We're delighted to hear that Checkmyfile was such a useful tool during your house purchase.

Buying a home is a major financial milestone, so we're especially pleased to have played a small part in helping you stay informed and confident throughout the process. Having a clear view of your credit information when making important financial decisions can make all the difference.

Thank you for your recommendation. We wish you all the best in your new home and look forward to welcoming you back whenever you'd like to check in on your credit journey.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Checkmyfile is an excellent company

Truthfully, Checkmyfile is an excellent company. The account was quickly and easily set up, with necessary information laid out intuitively and easy to read & understand.

Highly recommended to other users of Checkmyfile's clients.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Steve,

Thank you for taking the time to share your experience. We're so pleased to hear that you found the setup process straightforward and that your report was clear, easy to navigate, and simple to understand.

We believe that having access to your credit information shouldn't be complicated, so it's great to know the way we present your data has made a positive difference.

Thank you as well for your recommendation. It means a lot to us, and we look forward to helping you stay on top of your credit health in the future.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Checkmyfile review

I recently used Checkmyfile to review my credit report and noticed there was a query on my file showing that I had a suppressed (hidden) account, which could potentially affect future credit applications.

I contacted Customer Services straight away and spoke with Danny, who was extremely helpful, professional and reassuring. He took the time to check the information for me, confirmed that the account should not have been suppressed, and rectified the issue very quickly.

Danny was efficient and friendly, and made what could have been a stressful situation very straightforward. My credit file is now fully up to date and complete.

Thank you, Danny, for providing such great customer service and resolving the issue so promptly. It was very much appreciated.

21 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Jo,

Thank you for taking the time to share your experience with Checkmyfile!

We're delighted to hear that Danny was able to help resolve the issue quickly and provide the reassurance you needed. We understand that spotting something unexpected on your credit report can be concerning, so it's great to know he took the time to investigate, explain the situation clearly, and get everything corrected for you.

Providing friendly, professional support is incredibly important to us, and we'll be sure to pass your kind comments on to Danny. We're pleased that your report is now up to date and complete, and that the process was made as straightforward as possible.

Thank you again for your lovely review, and we look forward to welcoming you back whenever you'd like to check in on your credit health.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Going through the process of getting a…

Going through the process of getting a mortgage and was told about checkmyfile, very in depth insight of your finances down to the granular detail, would highly recommend.

23 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Michael,

Thank you for your fantastic review and recommendation. We're delighted to hear that Checkmyfile has been helpful during your mortgage journey and that you found the level of detail in your report so valuable.

By bringing together information from Experian, Equifax & TransUnion in one place, we help make it easier to understand your credit history and check that everything is accurate and up to date. We know how important this can be when you're preparing for something as significant as a mortgage application, so it's great to hear the report gave you the insight you needed.

We're pleased the information provided has been useful and wish you every success with your mortgage application. Thank you for choosing Checkmyfile, and we appreciate your recommendation.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Accurate information with an option to…

Accurate information with an option to dispute if need be. Highstreet banks favourite 😍 i believe

21 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Arun

Thank you for your feedback! We're so pleased to hear that you've found the information in your report accurate and that the dispute process has been helpful when something needs a closer look.

At Checkmyfile, we bring together data from all three major credit reference agencies into one easy-to-understand report, helping you get a clearer picture of your credit history and spot anything that may need attention.

Whether you're checking your progress, improving your credit profile, or resolving an issue, our team is always on hand to provide support and guidance whenever you need it.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Check my file have been a brilliant…

Check my file have been a brilliant service and done everything they could of to help me their customer support team have been brilliant with communication and give excellent advice with help with credit scores would highly recommend

25 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Elvis,

Thank you for your fantastic review and recommendation. We're delighted to hear that you've had such a positive experience with Checkmyfile and that our customer support team was able to help you along the way.

It's especially rewarding to know that our communication and advice helped you better understand your credit information. We know how important this can be, and we're always happy to go the extra mile to support our members.

We truly appreciate your recommendation and look forward to continuing to support you on your credit journey.

All the best,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Good platform for credit reports

I was able to generate a credit report for myself very easily. I think it is a very user friendly platform. Highly recommended.

24 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Deepesh,

Thank you for your wonderful feedback. We're delighted to hear that you found our team professional, friendly, and efficient throughout your experience with Checkmyfile.

Providing helpful support and making things as straightforward as possible for our members is something we take great pride in, so it's fantastic to know this came across. 

If there’s anything more you need, or if we can support you in any way, please feel free to reach out. We’re always here to help.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly and…

Very professional and friendly and efficient with everything

25 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Andrew,

Thank you for your wonderful feedback. We're delighted to hear that you found our team professional, friendly, and efficient throughout your experience with Checkmyfile.

Providing helpful support and making things as straightforward as possible for our members is something we take great pride in, so it's fantastic to know this came across. 

Thank you for taking the time to share your review, and we look forward to being there whenever you need us again.

Lauren
Checkmyfile

Avaliado com 1 de um total de 5 estrelas

I have tried to cancel this Check My…

I have tried to cancel this Check My File 3 times, on the website and by phone.
But they just keep taking 14.99 a month, it is a scam

25 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Sheila,

Thank you for taking the time to share your feedback. We're sorry to hear you've been left feeling frustrated.

We give our customers full control over their subscriptions, and you're able to manage your account using the options available within your account. In addition, our Customer Care team is always happy to assist with cancellations by phone or email. Having reviewed our records, we have not received a cancellation request on your account.

We understand this may not be the experience you expected, and we'd welcome the opportunity to investigate this further. Please get in touch with our Customer Care team directly, and we'll be happy to review the matter with you.

Best wishes,

Lauren
Checkmyfile

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