Checkmyfile Avaliações 

6.690
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(6.690)

887 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, very accurate, would recommend.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Jeanne,

Thank you for your lovely feedback! We’re pleased to hear you found Checkmyfile easy to use and accurate, and we really appreciate your recommendation!

We're all about our customers having a positive experience in the complex world of credit health— and it means the world to hear that reflected in your experience.

We're always here whenever you want to check in on your credit journey.

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Checkmyfile is easy to use

Checkmyfile is easy to use, with a clear and comprehensive credit report. The service is straightforward and useful for keeping track of your credit information. I strongly recommend.

18 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you so much for your lovely feedback!  We are so pleased that you have found our credit report clear and easy to use. 

We're always just a phone call or email away if you have any questions about your report — we're here to support you, no matter where you are on your credit journey.

You can pop in and out of your account as and when you please, and manage your subscription online throughout your journey.

Best wishes,

Lauren
Checkmyfile

Avaliado com 1 de um total de 5 estrelas

Of course

Of course, it helped me get a mortgage, but even after I cancelled the subscription, they charged me for it a few days later anyway. You have to be careful. Cancel as soon as you download the report

16 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Piękna,

Thank you for taking the time to share your feedback. We're pleased to hear that Checkmyfile helped you on your mortgage journey, but we're sorry to learn that you were unhappy with your experience regarding the subscription.

We work hard to ensure our subscription service is clear and transparent. Customers can manage or cancel their subscription at any time, and once a cancellation is completed, we provide a cancellation confirmation code for peace of mind and future reference.

We would like the opportunity to look into what happened in your case. We've reached out to request some details so we can locate your account, review the timing of the cancellation, and investigate whether any issues may have contributed to the charge you mentioned.

We look forward to hearing from you.

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Excellent and easy to use

Excellent and easy to use, it covers all 3 credit reference agencies so all of your information is easy to find. I only stopped using after the 7day trial due to £15/month cost !! But highly recommended for anyone wanting to know anything about their credit score. 😊

19 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Stephen,

Thank you for your fantastic review and for recommending Checkmyfile!

We're delighted to hear that you found your credit report clear, detailed, and easy to navigate. Our goal is to bring together the latest information from Experian, Equifax, and TransUnion in one place, making it easier to understand your credit profile and stay informed.

It's especially rewarding to know you would recommend our service. Recommendations like yours mean a great deal to us and help others discover the benefits of having a complete view of their credit information.

We're here to support you throughout your credit journey, and we'd love to welcome you back again in the future!

All the best,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Instrumental in the success of our…

Instrumental in the success of our mortgage application. Would thoroughly recommend to anyone who needs in-depth detail. Really easy cancellation process after used. Also were amazing in helping to raise disputes and sincerely change incorrect information on the report. Thoroughly recommend anyone.

19 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Jack,

Thank you for sharing such wonderful feedback! We're absolutely delighted to hear that Checkmyfile was a key part in the success of your mortgage application. Knowing we could play a part in such an important milestone is something we're incredibly proud of!

It's fantastic to hear that you found our reports detailed and helpful, and that our team was able to support you in raising disputes and correcting inaccurate information. We always strive to make the process as straightforward and effective as possible, so it's great to know this made a difference for you.

We're also pleased that you found the cancellation process easy and hassle-free. Thank you for your kind recommendation. We truly appreciate your support and wish you all the very best in your new home!

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

I talked with Yaz she was amazing she…

I talked with Yaz she was amazing she took care of all my concerns reassured results will be corrected within 28 days and you know what a positive result. Check my file is very good I reconnect it better than any other credit score platform. You talk to a real human even though she was a woman. Just kidding. Give it a go. You have nothing to lose but a lot to gain.

14 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Simon,

Thank you for sharing your feedback about your experience with Checkmyfile. We’re really pleased Yaz could address your concerns and reassure you about the corrections -  she's a superstar!

We appreciate your recommendation and are glad you’ve found our support helpful.

All the best,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Check my file Credit check

Check my file Credit check, Never ever known such in depth analysis on my Credit Score until my Mortgage advisor made
me aware of “check my file” this looks into everything right now and in the past where clarification is totally justified if you encounter any problems on obtaining Mortgage/remortgage
simply because if you’ve Nothing to Hide, then this site does exactly that, and lets Lenders know if your suitable/unsuitable,

4 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Robert,

Thank you so much for your five-star review and for taking the time to share your experience with Checkmyfile! We're delighted to hear that our service was helpful and met your expectations.

We know that major milestones, such as applying for a mortgage, can feel both exciting and stressful, so having confidence that your credit report is accurate and up to date can make a real difference.

Checking your credit report before, during, and after your application is a great way to spot any potential issues early, understand your credit health, and help keep everything on track.

We're always here whenever you need us, whether you're preparing for your next big milestone or simply keeping an eye on your credit health.

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service

Wonderful customer service

18 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Humayun,

Thank you for your wonderful feedback about our customer service. We’re delighted to hear that you had such a positive experience.

Whether you're just starting out on your credit journey or you've been working on it for a while, our Customer Care team is available via phone or email to provide support at every step.

Thanks again, and all the best!

Lauren
Checkmyfile

Avaliado com 1 de um total de 5 estrelas

Deceitful

It is not clear that when you check your credit score with this company that you are subscribing to their monthly £14.99 fee after a 7 day trial. I didn't even put all my card details in and they have managed to charge me. No warning emails of this happening or any confirmation that you are signed up to their subscription. They currently are not offering me a refund either.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience has left you feeling this way.

During registration, customers are asked to provide payment information, and we explain that the service includes a 7-day free trial for new customers, which will continue as a paid monthly subscription unless cancelled during the trial period.

We would welcome the opportunity to review your concerns and the circumstances surrounding your account in more detail. We've reached out to you to request some additional information - if you could please contact us at help@checkmyfile.com with your details, and we'll be happy to investigate this further for you.

Kind regards,

Kirstie
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

The website is truly userfriendly

The website is truly userfriendly. Everything is straightforward.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Oybek,

Thank you for this lovely review.

We’re pleased to hear that you find the Checkmyfile website user-friendly and straightforward - that's exactly what we're aiming for!

We know that the world of credit reports can get frustrating or unnecessarily confusing, so we've done our best to create a report that cuts through the jargon to give you the information you need in a way that's easy to navigate.

If you ever need more clarity on anything, we also have a handy jargon-buster and plenty of other resources in our Help Centre.

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great service

Being in contact with a real person, rather than automated responses, made a refreshing change. It showed that they really cared about resolving my issue.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Stephen,

Thank you so much for your kind words.

We’re delighted to hear that speaking with our Customer Care team made a positive difference to you. We're really passionate about providing our customers with the help and support they deserve, which means having a dedicated team of real people here in the UK to answer your calls and queries.

I'm glad we could resolve your issue, but if you do need any help from us in future, don't hesitate to reach back out - we'd be happy to hear from you!

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Really helpful staff

Really helpful staff, ready to help and explain everything, thank you so much.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Ms Jones,

Thank you for leaving this lovely feedback!

We're pleased to hear that our team was helpful and took the time to explain everything clearly. We always want you to feel supported as a Checkmyfile customer, and it's great to know that our Customer Care team is living up to that expectation.

Feel free to reach back out to us anytime if you have any questions or need advice. We're here to help you along on every step of your financial journey!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great customer service

I received customer service from Danny about an issue with incorrect information on my file, I was updated promptly and clearly told what was going on. Thanks!

16 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Alana,

Thank you for taking the time to share your kind feedback, and thanks especially for giving a shout-out to Danny! I’ll make sure your lovely comments are passed on to him and the team.

It's great to hear that you've received prompt and helpful support from the team. Don't hesitate to reach back out if you need us again in future - we'd be happy to hear from you!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

check my credit score

Check my file was required by my broker when searching for a suitable mortgage. it gives an insight into your financial information and credit score.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Limbachiya,

Thank you for sharing your experience using Checkmyfile for your mortgage search!

It's great to hear that you've found your full credit report insightful and that you've found it interesting to see the credit score we calculated for you. We're so pleased you've had a good experience with us and wish you the best of luck with your mortgage application!

Feel free to reach out to us anytime if you need help or support, or check out the great articles in our Help Centre if you'd like to learn more about your credit score.

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful to summarise all three credit sources

14 de setembro de 2026
Avaliação não solicitada
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Resposta da Checkmyfile

Hi Bethan,

Thank you so much for leaving us 5 stars and some positive feedback!

We’re really pleased to hear that you find it helpful to have your data from all three credit reference agencies summarised in one convenient place. 

We hope you continue having a great experience using Checkmyfile!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Most detailed and useful report there…

Most detailed and useful report there is. Gave me way more than the others and was really helpful

11 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Laura,

Thank you so much for sharing this lovely feedback!

It's great to hear that Checkmyfile has been useful and has provided you with all the information you needed. We're the only service that returns your data from all three of the UK's credit agencies, giving you the fullest possible picture of your financial history.

Thanks for choosing Checkmyfile and taking the time to show your support - we really appreciate it!

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Checkmyfile is very easy to access and…

Checkmyfile is very easy to access and it gives a comprehensive information.

14 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Eliot,

Thank you for leaving us this great feedback and 5 stars!

We're so pleased to hear that you've found Checkmyfile easy to set up and access, and that you've found your report from us so comprehensive. Making it straightforward for our customers to access the information they need is exactly what we strive for, so it's great to know we've lived up to those expectations!

If there’s anything else we can help you with, just reach out to us. You can also find many great articles and guides in our online Help Centre.

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Amazing user-friendly website and all…

Amazing user-friendly website and all free to see your Credit Score. Almost every mortgage advisor recommends this website. Very helpful and the correspondence through their emails is again very quick. Kudos to them :)Had a very positive experience with them over all.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Vijay, 

Thank you for taking the time to leave us a great review!

It's wonderful to know that you've found our service to be user-friendly and that you've made good use of your free trial with us. 

We're so pleased to hear that you've had a positive experience, especially that you've found our Customer Care team responsive and helpful. This is exactly the experience we strive to provide to all of our customers.

Thanks so much for sharing your experience; it's greatly appreciated. Don't hesitate to reach out ot us again if you need any help or support - we'd be happy to hear from you!

Many thanks,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Surprisingly good service overall

Surprisingly good service overall. It was advised by my mortgage broker to check the credit report using Checkmyfile before making mortgage application. It literally took me less than 2min to setup. It gave me full credit history from far as i remember. I would definately recommend to start with 7day trial.

12 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Tre,

Thank you so much for sharing this positive feedback!

It’s great to hear that setting up your Checkmyfile account was quick and easy, and that you found the full credit history we provide useful for making your mortgage application.

We really appreciate your review and recommendation!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Helps to find out credit score.

Helps to find out credit score.

13 de setembro de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Bharath,

Thank you for leaving us this lovely review and 5 stars!

We're so pleased to hear that you've found Checkmyfile useful for checking your credit score. Checkmyfile is the only service to return your data from all three of the UK's credit agencies. We factor all of this information into the score we generate for you, providing the most accurate possible result.

Thanks so much for choosing Checkmyfile and taking the time to show your support!

Kind regards,

Amy
Checkmyfile

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