Checkmyfile Avaliações 

6.692
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(6.692)

890 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing Service

Amazing Service, free for 7-days which is greatly helpful.
Many Thanks

29 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

We truly appreciate your fantastic review! It’s wonderful to know that you found the free trial beneficial.

Our credit report includes data from all three major, giving you the full picture of your credit health, and we're thrilled it made a difference for you.

We'd love to welcome you back in the future!

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Very helpful. I would definitely recommend these people they are great at communicating via email. Thank you. Completely put my mind at easy.

29 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you for your kind review!

We're pleased to hear that you found our service helpful and that our email communications provided the support and reassurance you needed. Helping our members better understand their credit health and feel more confident about their financial position is exactly what we aim to do.

Thank you for recommending Checkmyfile, and we're delighted to know we were able to put your mind at ease.

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

I used Checkmyfile because I needed to…

I used Checkmyfile because I needed to review my credit history as part of a mortgage application. I took advantage of the 7-day free trial and was very impressed with the service.

The report was comprehensive, easy to understand and gave me a much clearer picture of the information held on my credit file. Having the information presented together in one place made it much easier to check my financial history before progressing with the mortgage.

The website was straightforward to use, and the explanations alongside the credit information were particularly helpful. The 7-day free trial also gave me plenty of opportunity to properly review everything without feeling rushed.

Overall, I found Checkmyfile to be a very useful and professional service and would happily recommend it to anyone wanting to understand their credit position, particularly before applying for a mortgage or other significant borrowing.

5 stars from me.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Michael,

Thank you so much for your fantastic 5-star review!

We're really pleased to hear that Checkmyfile helped you feel more confident and prepared for your mortgage application. Bringing information from Experian, Equifax & TransUnion together in one place is all about making it easier to understand your credit history, so it's great to know you found the report clear, comprehensive and useful.

It's also lovely to hear that you found the website easy to use and that the explanations alongside your credit information helped make everything easier to follow. We're glad the 7-day free trial gave you plenty of time to explore your report and review everything without feeling rushed.

Thank you for recommending Checkmyfile to others who want a better understanding of their credit position before applying for a mortgage or other borrowing. Feedback like yours means a lot to us.

We really appreciate you taking the time to share your experience, and we'd be delighted to welcome you back in the future.

All the best,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

💯 % Fast user friendly service

Everything from start to finish was very user friendly ,fast and reliable 💯 % trusted site.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you for your fantastic feedback. We’re really pleased to hear that you found Checkmyfile fast, user-friendly and reliable, and that you trust our service.

We're always just a phone call or email away if you have any questions about your report — we're here to support you, no matter where you are on your credit journey.

You can pop in and out of your account as and when you please, and manage your subscription online throughout your journey.

Best wishes,

Lauren
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great customer service

I asked for help in disassociating my file from a friend I had a shared account with. The team are really helpful. Communication was amazing. It felt very personal and supportive. Thank you.

28 de agosto de 2026
Avaliação não solicitada
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Resposta da Checkmyfile

Hi Catherine,

Thank you for your lovely feedback about the support you received with your financial disassociation!

We’re so pleased to hear that you found our communication helpful, personal and supportive. 

We know how worrying it can be to find outdated or irrelevant data in your report, so we do our best to be as helpful as possible and keep you in the loop as we get things sorted.

Thanks so much for your support. We hope you continue to have a great experience using Checkmyfile!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great experience

I'm really pleased to have discovered Checkmyfile.

The site is extremely clear, comprehensive and easy to navigate

My situation has meant that I have had to ask lots of questions - you get to talk to someone quickly, you are not rushed and any action taken is emailed and you are kept updated. The staff are extremely friendly and informative.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi David,

Thank you for taking the time to share such wonderful feedback!

We’re delighted to hear that you’ve found Checkmyfile clear and easy to navigate, and that our team has been friendly, informative and able to support you with your queries.

We know how much every interaction with our team can make or break your experience with us, so it's great to hear that we've lived up to expectations.

We really appreciate your five-star review. Feel free to reach back out if you need our help in future - we're always here for you!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Really good platform

Really good platform. Used it for a credit check for a mortgage.
So much detail and well presented in a comprehensive report
Definitely use again.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Alex,

Thank you for your lovely feedback about using Checkmyfile for your mortgage application!

We’re pleased to hear you found the report detailed, comprehensive and easy to understand. It's great to hear that we've played a part in your financial journey, and that we've left such a good impression.

We really appreciate your support and look forward to helping you again in the future!

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Amazing tool

Amazing tool, easy and fast way to get your proper report

17 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi there,

Thank you for your fantastic feedback!

We’re delighted to hear that you found Checkmyfile easy to use and quick for accessing your full report.

If you ever want to learn more about your credit health, feel free to check out the great guides and articles in our online Help Centre. If you need any support from the team, don't hesitate to reach out to us - we're here to help!

Many thanks,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , great place to get all your up to date financial information.
Easy to subscribe and cancel if needed which nowadays is particularly hard with some companies.
Very transparent company.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Lisa,

Thank you for your excellent review!

We’re delighted to hear that you find Checkmyfile easy to use, transparent, and helpful for keeping up to date with your financial information.

It's great to hear that you've especially appreciated how easy it is to manage your subscription with us. We know that not everyone needs their full report all of the time, so making it easy to cancel and reactivate whenever best suits you is really important to us.

Thanks again for sharing your experience, and for choosing Checkmyfile!

All the best,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Comprehensive info, easy to create account & navigate website

Comprehensive info, quick and easy to access. I wanted to check my mortgage borrowing and - instead of rummaging through paperwork files and electronic files on my computer, I remembered Checkmyfile! It was quick and easy to set up an account and all of my borrowing, plus other useful info such as my credit score, are shown. Very easy to navigate my way around and get the info I needed.

23 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Helen,

Thank you for taking the time to share this wonderful review!

We're delighted to hear that Checkmyfile made it easy for you to find the information you needed. We know how frustrating it can be to search through old documents or switch between platforms to get a clear overview of your credit history.

We've done our best to design a service that's secure, efficient and easy to navigate. We return your data from all three of the UK's credit agencies to make sure you can see absolutely everything that's out there.

It's great to hear that we've delivered on this for you, and thank you so much for sharing your recommendation - we really appreciate it!

Kind regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Munawar

They told me accurate information since 1984

26 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Munawar,

Thank you for your kind feedback and for recognising the accuracy of information in your report! 

Although much of the information on your credit report only stays for 6 years, there are so many other bits and pieces that can remain indefinitely, like address history and financial associations.

Viewing your full report gives you the best overview of your data, so you'll always know what could impact your credit applications.

We’re pleased to hear you’ve had such a positive experience with Checkmyfile. If there’s anything else we can support you with, just let us know - we're here to help!

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Service and usefulness

Fast, efficient and useful dashboard

26 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thanks so much for leaving us 5 stars and a great review!

It’s wonderful to hear that you find Checkmyfile fast, efficient and useful. We really appreciate your support, and we're glad to hear you've had a great experience with us.

If you ever want to know more about your credit health or need advice, feel free to check out the great guides and articles in our Help Centre or reach out to us directly - we'd be happy to hear from you!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend. My experience was amazing. All boxes ticked and everything is covered.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Ben,

Thank you so much for your kind words and for recommending us! 

We're really pleased to hear you had such a great experience and that everything about our service met your expectations.

If you ever need any help or have questions in the future, just reach out to us. We're here to help!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Checkmyfile

Checkmyfile, is a great way to stay ahead of the game, also the staff are friendly and very helpful compared to competitors like credit karma that just give you wrong information and seem to sabotage your file. Check my file is a great way to stay in control.

26 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Jay,

Thank you for taking the time to write a great review for us!

We’re really pleased to hear that you find our service helpful for staying in control of your credit information and that you've had a great experience with our Customer Care team.

We know how much every interaction with us can impact your experience as a customer, so we'll always do our best to provide the advice and support you need.

As ever, don't hesitate to reach back out to us if you need our help in future - we'd be happy to hear from you!

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, efficient and friendly

19 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Lucy,

Thank you so much for your lovely feedback about our service!

'Efficient' and 'friendly' are two words we're really happy to hear being used to describe us. 

We really appreciate your recommendation and hope you continue to have a great experience as a Checkmyfile customer.

Many thanks,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Excellent tool which allows you to look…

Excellent tool which allows you to look at your credit report in minutes, extract a pdf file that you can use at your leisure. Very easy to use and all relevant and up to date information included. I highly recommend that you try it and will continue to use it.

26 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi there,

Thank you for your fantastic review! 

We're delighted to hear that you found the report quick and easy to access, and that the PDF download feature has been useful for reviewing your information whenever it suits you best.

It's great to know you found the report comprehensive, up to date, and easy to navigate. We really appreciate your recommendation and are thrilled to have you as a continued member.

Thanks again for showing your support!

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Great service quick and up to date…

Great service quick and up to date status
Just a little expensive

23 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi,

Thank you for your great feedback and for leaving us 5 stars!

We’re really glad you found our service quick and that your credit report stayed accurate and up to date.

Thanks for also sharing your perspective on our price. We know this is a really important consideration for customers, and we do our best to offer the most value possible for our subscription. 

We're the only service that provides your full report from all three of the UK's credit agencies, as well as tools and insights to help members better understand and improve their credit profile.

Thanks again for taking the time to share your experience!

Kind Regards,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Excelent service.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Bibiana,

Thank you for your positive feedback and for taking the time to leave us a 5-star review!

We’re delighted to hear you’ve had an excellent experience with our service.

If you need any advice or support from us, don't hesitate to reach out. We'd be happy to help!

Kind Regards,

Amy
Checkmyfile

Avaliado com 4 de um total de 5 estrelas

Easy to navigate and updates quickly…

Easy to navigate and updates quickly especially if you request your is updated. I dropped one star because my subscription was taken today and I requested a break but looks like they are taking next month’s subscription before cancelling/taking a break.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Elizabeth,

Thank you for taking the time to share your experience and leaving us a positive review.

It's great to hear that you've had a good overall experience with Checkmyfile, and that you're especially pleased with the speed of our service. 

We're really pleased that you found it easy to navigate your report.

Regarding your payment, whenever you request to cancel your subscription (either permanently or temporarily), we should stop taking payments right away.

We’d really like to look into this for you and ensure your cancellation was processed properly. If you haven't already, please reach out to our Customer Care team. Let them know what's happened, and they'll be happy to investigate.

You can reach them through the 'Conversations' function in the Help Centre, or via email at help@checkmyfile.com if you'd prefer. 

Thanks again for sharing this feedback.

Best wishes,

Amy
Checkmyfile

Avaliado com 5 de um total de 5 estrelas

Excellent tool

Simple and straightforward to use.

18 de agosto de 2026
Avaliação não solicitada
logotipo da Checkmyfile

Resposta da Checkmyfile

Hi Zelda,

Thank you for taking the time to leave us a great review!

We're so happy to hear that you found Checkmyfile simple and straightforward to use. We know how important it is to be able to access and understand your data, especially your credit history, so it's rewarding to know we've made it a little easier.

If you need any help or support with your credit journey, don't hesitate to reach out to the team, or check out the great resources in our Help Centre.

All the best,

Amy
Checkmyfile

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