Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Ver mais
A empresa respondeu
Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy
A empresa respondeu
Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de crédito
- também em
- Agência de Informações de Crédito
- Serviços Financeiros Alternativos
- Site de comparação de preços
Escrito pela empresa
The most detailed credit report you can get.
Informações de contato
20-21 Lemon Street, TR1 2LS, Truro, Reino Unido
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service highly recommend
Excellent service highly recommend
5 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Joanna,
Thank you so much for your great feedback and for recommending our service!
We're delighted to hear that you found our service excellent and would recommend us. We really appreciate your support.
If there’s anything you need help with or if you have any questions, don't hesitate to get in touch!
Best wishes,
Amy
Checkmyfile
Efficient and free for 7 days
15 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Antoine,
Thank you so much for your positive feedback about our service and free 7-day trial!
Thanks for mentioning how efficient Checkmyfile is to use. We're the only credit reporting service that returns your data from all three of the UK's credit agencies, giving you the fullest possible overview of your credit history.
If you want to learn more about your credit health, feel free to check out the great resources in our Help Centre or reach out to us directly. We'd be happy to hear from you!
All the best,
Amy
Checkmyfile
no transparency in subscription reminders
My issue isn't that Checkmyfile hides the £14.99 monthly price - it doesn't. My issue is what happens at the end of the very short seven-day trial.
I wasn't sent a reminder shortly before the trial expired to say that £14.99 was about to be taken. I only dealt with the subscription once I noticed the payment.
What makes this particularly frustrating is that the Government is now introducing new subscription rules specifically designed to address this sort of situation. These will require businesses to send reminders before free or discounted trials end, helping to prevent people unintentionally rolling into paid subscriptions. The rules aren't in force yet, but to me it says quite a lot that this exact practice has been identified as something requiring greater consumer protection.
For something that automatically moves from free to paid after just seven days, I think a simple reminder beforehand would have been the fair and transparent thing to do.
I also find it disappointing from an FCA-regulated company, where I would have expected a particularly high standard of transparency and customer communication.
I've asked for the £14.99 to be refunded and for the matter to be treated as a formal complaint if they refuse. I'll update this review to reflect how they ultimately deal with it.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Jacob,
Thank you for taking the time to share your experience and feedback. We're sorry to hear that your subscription payment was debited unexpectedly and that you've needed to contact us to resolve this.
We do our best to ensure new customers are aware of exactly when their free trial is due to end, to prevent situations like this from occurring.
In addition to mentioning the 7-day trial throughout the registration process, such as on the registration page and when card details are entered, we also include the date your free trial is due to end in our Welcome email.
We also allow customers to cancel their subscription at any time during the free trial period, and doing so does not prevent them from using their remaining trial days. We do this to ensure that customers only intending to use their free trial can cancel right away without worrying about subscription renewal.
We want to make sure that everyone signing up to Checkmyfile knows exactly what to expect, and we're sorry this wasn't the case in this instance. We appreciate you reaching out to our team to resolve this, as well as your feedback on steps we can take to make our subscription easier to manage.
It looks like a member of our team has already responded to your correspondence. I hope this has fully resolved your query, but if you have any further questions or concerns, don't hesitate to reply to us. We're here to help.
Many thanks,
Amy
Checkmyfile
Easy, accessible & would recommend!
I was recommended Checkmyfile through a mortgage advisor. It was easy to sign up and took a couple of minutes to enter the information needed, I was then presented with my credit score, tips and advice to improve, and lots of other things related to my credit file.
The website was easy to navigate, it was bright and colourful which I personally found appealing, and the option to download your credit report was great. My report took around 5 minutes to generate and there were a lot of pages to go through! But everything was organised and explained clearly and it was very accessible.
I would recommend Checkmyfile, and if you aren’t 100% sure, there’s a free 7 day trial so you can try it out before committing to regular monthly payments.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Emma,
Thank you for taking the time to share such a glowing review! We're delighted to hear that you found the sign-up process quick and easy, and that the credit report, insights, and improvement tips were helpful.
It's great to know you enjoyed the website's colourful design and found your report clear and accessible.
We really appreciate your recommendation and are pleased that the free trial helped you explore everything Checkmyfile has to offer.
I hope you continue to have this great experience with us!
Many thanks,
Amy
Checkmyfile
Easy to understand information
Easy to understand information
14 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi,
Thank you so much for your positive feedback about how easy our report is to understand, and for leaving us 5 stars. We’re really glad you found it helpful!
Feel free to check out the great resources in our online Help Centre if you're interested in learning more about your credit health and how to improve it. If you have any questions or need help with your report, just let us know - we're here to help!
Kind Regards,
Amy
Checkmyfile
Very quick and easy process
Very quick and easy process, and provided a full report within 5 mins
14 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Martin,
Thanks so much for the amazing feedback!
We're delighted that you found the process so quick and straightforward, and that your report was available within minutes. This is exactly the kind of convenience and efficiency we strive to provide to our customers.
Thank you for supporting us by leaving this review. It's greatly appreciated!
Many thanks,
Amy
Checkmyfile
Really helpful to have as you can see…
Really helpful to have as you can see all credit history when applying for a mortgage etc, also I had to ring customer services for help and they were really polite and helpful
11 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi,
Thank you so much for sharing your experience with us, and thanks especially for giving a shout-out to our Customer Care team!
We know how much each interaction with our team can impact your experience as a Checkmyfile customer, so it's wonderful to hear that we've left such a positive impression on you.
We’re really pleased to hear that you found it helpful to see all your credit history in one place and that our Customer Care team has been able to support you.
If you ever need any help or have questions in the future, just reach out to us. We’re always here to help!
Kind Regards,
Amy
Checkmyfile
Invaluable tool when applying for a mortgage
Invaluable tool when applying for a mortgage. I was able to check my file and keep an eye on things during the purchase of my house. Worth activating once a twice a year to ensure no nasty surprises.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Steven,
Thank you so much for sharing your experience and for your kind words about Checkmyfile!
We’re really glad to hear you found our service helpful during your mortgage process and that it gave you peace of mind while buying your house.
It's great to hear that you check in with us from time to time to keep an eye out for unexpected surprises. It's absolutely something we recommend, and exactly the reason we make it so easy to cancel and reactivate your account with us.
If you ever need any help or have questions about your credit report in the future, just reach out to us. We'll be happy to hear from you!
There are also plenty of great guides and resources in our Help Centre.
Best wishes,
Amy
Checkmyfile
Great Accessibility Tool for Credit, UI could be improved
Customer service is absolutely incredible. Having one point of contact to reach out to CRAs on your behalf is not only easier, but also as a point of accessibility for those of us who may otherwise struggle otherwise to track many separate email chains.
I’m currently preparing to apply for a mortgage and ensuring all my credit reporting is accurate.
Something I would feed back to the check my file team is that the UI is annoying. The ‘combination view’ and switching between CRA’s under each lender is not user friendly. It’s not impossible, it’s just not user friendly. You fixed something that wasn’t broken from when I had check my file last year. I had some screenshots of older version of UI and it’s makes so much more sense from a user perspective.
All in all great - just annoying UI at some points but absolutely shouldn’t put anyone off.
Worth the ££ if you’re cleaning up your credit file and/or prepping for mortgage.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Naomi
Thank you so much for sharing your feedback and for your kind words about our customer service and accessibility.
We’re really glad to hear that having one point of contact for all credit agencies has made things easier for you, especially as you prepare for your mortgage application!
We appreciate your honest thoughts about the user interface and how the changes have affected your experience. Your feedback is really valuable to us, and we’re always looking for ways to improve.
If there's a specific change you think would make our report easier to navigate, or something in particular about the old format that worked better for you, please do reach out to us with the details.
Thanks again for your feedback and for being part of Checkmyfile.
Kind Regards,
Amy
Checkmyfile
Excellent service and very speedy…
Excellent service and very speedy report, I would recommend Checkmyfile to anyone needing a credit score 👍👍
7 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi David,
Thank you so much for your kind words and for recommending Checkmyfile!
We're delighted to hear that you found our service excellent and received your report so quickly.
It's great to know that you'd recommend Checkmyfile to others looking to understand their credit information.
We really appreciate your support and thank you for choosing us! 👍😊
All the best,
Amy
Checkmyfile
Resposta da Checkmyfile
Hi Karolina,
Thanks so much for giving us 10/10, and providing some reassurance for others!
We know that newcomers to the world of credit reports might be sceptical about signing up for our service, so feedback like this is really valuable to us, and may help others get started on their own credit journey.
We’re really glad to hear you found our service helpful and got the results you were looking for.
If you ever need any support or advice in the future, don't hesitate to reach out to us. We're here to help!
Kind Regards,
Amy
Checkmyfile
Checkmyfile was recommend by one of my…
Checkmyfile was recommend by one of my friend, I needed it for a tenancy application. Quick, insightful and efficient service! 10 out 10, highly recommended!!!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Zsanett,
Thank you for taking the time to leave such a wonderful review!
We're pleased to hear that a friend's recommendation led you to us, and that we were able to quickly provide the information you needed for your tenancy application.
We really appreciate your recommendation and support. If you ever need any help or have questions in the future, just reach out to us!
Many thanks,
Amy
Checkmyfile
Great easy to use really happy with the…
Great easy to use really happy with the service
11 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Jason,
Thank you so much for your kind words and for sharing your experience with us. We’re really glad to hear you’re happy with the service and find it easy to use!
Customer satisfaction is our top priority, so your feedback means a great deal to us.
If you ever have any questions or need support, just reach out. We'll be happy to hear from you!
Kind Regards,
Amy
Checkmyfile
This report is Proper Wicked all your…
This report is Proper Wicked all your information in an easy digestible way 2 understand wot u are being told & how they have a huge amount of your history is impressive so u know wot u are looking at & can understand it & get a credit score at the same time. So Cool
11 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Callum,
Thanks so much for this awesome review!
We're thrilled to hear that you found your report easy to understand and packed with useful information.
We work hard to present your credit data in a clear and straightforward way, so it's great to know that you found it easy to follow while getting a complete picture of your credit history.
We're also pleased that you found value in seeing your credit score alongside your report. Thanks again for your kind words and for choosing Checkmyfile!
All the best,
Amy
Checkmyfile
Honest review
I’ll be honest, my experience with check my file has been outstanding, they have acted quickly, precisely and got what needed to be done done,
Without any problems or issues,
I would recommend them anytime no problem.
Lewis
11 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Lewis,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re really pleased to hear that you’ve found our service outstanding and that everything went smoothly.
Providing a quick, accurate and hassle-free service is exactly what we strive for, so it's great to know we've been able to deliver that for you
If you ever need any help in the future, just let us know – we’re always here to support you!
Many thanks,
Amy
Checkmyfile
Excellent prompt service for a big…
Excellent prompt service for a big problem which was resolved so I am very happy with the level of service
11 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Tima,
Thank you so much for your kind words and for taking the time to share your experience as a Checkmyfile customer.
We’re really pleased to hear that your issue was resolved quickly and that you’re happy with the service you received.
We know how worrying it can be to see something on your report that doesn't look right, so our team will always do its best to support you throughout the process of correcting any errors - and it's great to hear we've followed through on that!
If you ever need any help in the future, don't hesitate to reach back out to us. We'll be happy to hear from you!
Many thanks,
Amy
Checkmyfile
Credit score
Really good to be able to see all agencies in one place. Easy to set up and easy to understand
4 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Tracy,
Thank you so much for your lovely review and 5 stars!
We're delighted to hear that you found Checkmyfile easy to sign up for and that your report was both comprehensive and easy to understand. It's great to know you’re finding the service helpful.
If you ever have any questions or need support, don't hesitate to reach out to us or check out the resources in our Help Centre.
Many thanks,
Amy
Checkmyfile
Really useful and easy to access!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Neil,
Thank you so much for leaving us a great review!
We're really glad to hear you find our service useful and easy to access. We appreciate your support, and thank you for choosing Checkmyfile.
If you ever have any questions or need help with your report, don't hesitate to reach out to us!
All the best,
Amy
Checkmyfile
Checkmyfile is very detailed
Checkmyfile is very detailed. I found it easy to sign up and get my report. The report was very detailed and easy to follow. Get your checkmyfile report!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi Jennifer,
Thank you so much for your fantastic feedback!
We’re really glad to hear you found it easy to sign up and that your report was detailed and straightforward to navigate.
Our goal is to make understanding your credit information as simple and transparent as possible, so it's great to know we've achieved that for you. Thanks again for your recommendation!
If you have any questions or need help with anything, just let us know.
Kind Regards,
Amy
Checkmyfile
Best ever customer service team
Best ever customer service team. All corrected according to my instructions.
Thank You Guys a lot.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Checkmyfile
Hi,
Thanks so much for your kind words and for letting us know that our team was able to support you!
We know how stressful it can be when there's something standing between you and your financial goals, whether that's errors on your credit report or trouble with your account. Our friendly Customer Care team will always be here to help get things sorted out.
We really appreciate your feedback, and thank you for choosing Checkmyfile!
All the best,
Amy
Checkmyfile
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