Would give them 0 if we could. Over hour and half wait - rude staff who kept promising 10 minutes everytime - blamed the weather and being “busy” Average food - not worth it - go next door ras... Ver mais
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Veja o que dizem as avaliações
Such a simple solution to booking online. Easy and clear instructions. And a big bonus to be offered a discount too! A great service. And the food at Tamasha Handcross is fantastic!
A empresa respondeu
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais
A empresa respondeu
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ChefOnline.co.uk
Escrito pela empresa
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Informações de contato
Reino Unido
- support@chefonline.co.uk
- www.chefonline.co.uk
4,1
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da ChefOnline.co.uk
Dear Daniel,
Thank you for the kind words! We’re pleased to hear you enjoyed the service and the food. Hope to see you again soon!
Nice and simple to order and…
Nice and simple to order and straightforward to use
22 de novembro de 2025
Resposta da ChefOnline.co.uk
Hello Brian Noke,
Thank you for your wonderful feedback. We're glad you found our platform nice and simple to order. Hope to serve you again soon at www.chefonline.co.uk
Resposta da ChefOnline.co.uk
Hello Anne Ockelford,
Thank you for your wonderful review! We’re delighted to hear that you found our platform easy to use and enjoyed the hot food. We look forward to serving you again soon.
Order not forwarded to restaurant.
Placed my order and received email confirmation. Got to the restaurant and the order had not been forwarded to them. Restaurant apologised though it was not their fault. Had to wait half an hour for order to be cooked.
21 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Stephen,
Thank you for letting us know. We’re very sorry your order wasn’t forwarded to the restaurant despite the confirmation email. We understand the inconvenience this caused.
Our technical team is investigating the issue, and we’re working to prevent this from happening again.
Thank you for your patience. We will update you once we have more information.
The bag wasn't sufficient enough and…
The bag wasn't sufficient enough and all the food came out the bottom.
17 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Mr Craig,
Thank you for your feedback. We’re very sorry to hear the bag wasn’t sufficient and your food spilled. We’ve shared your concerns with the restaurant so they can review their packaging for future reference.
We appreciate you bringing this to our attention.
Resposta da ChefOnline.co.uk
Hello Mia Morris,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food. Hope to serve you again soon at www.chefonline.co.uk
My husband and I have been loyal…
My husband and I have been loyal customers of this restaurant for over 10 years, and we can truly say one thing: No matter what we order.. the meals are always fresh, delicious, and prepared with that unique touch we can’t find anywhere else.
16 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Ms Aline,
Thank you so much for your wonderful review and for being loyal customers for over 10 years. We truly appreciate your continued support—it means a lot to know our food consistently brings you satisfaction and a unique taste you enjoy.
We’re honoured that you've chosen our restaurant as your go-to for fresh, delicious meals, and we look forward to serving you for many more years to come.
Excellent service
Ordering process very quick and easy. Prices clearly shown and delivery spot on time.
16 de novembro de 2025
Resposta da ChefOnline.co.uk
Hello Tina Farrell,
Thank you for your wonderful review, We’re delighted to hear that your order arrived on time and you found our platform easy to use and quick. We look forward to serving you again soon!
EASY TO ORDER AND PAY
15 de novembro de 2025
Resposta da ChefOnline.co.uk
Hello Mrs. L. Golding,
Thank you for your wonderful feedback.
We're glad you found our platform easy to order and pay. Hope to serve you again soon at www.chefonline.co.uk.
Resposta da ChefOnline.co.uk
Hello Michelle,
Thank you for your wonderful review. We’re delighted to hear that your order arrived on time, hot, and tasted amazing. We look forward to serving you again soon!
Nice food but arrived too early,6 pm I…
Nice food but arrived too early,6 pm I ordered it for 7-15 pm.
14 de novembro de 2025
Resposta da ChefOnline.co.uk
Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.
Resposta da ChefOnline.co.uk
Hello Andy,
Thank you for sharing such wonderful feedback. We’re really happy to hear you find our app simple and efficient.
We appreciate your support and look forward to serving you again soon!
Came late
Had to wait quite a while for our order, despite ordering online, before opening time!
8 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Shelley,
Thank you for your message. We are sorry to hear about the delay with your order. ChefOnline works as a liaison between customers and partner restaurants, and we have passed your feedback to the restaurant management for review.
We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.
Unfortunately our food was not…dlivered …….was not delivered at all !
Unfortunately our food was not delivered at our requested time . We phoned the restaurant to discover they were having problems and could not fulfil our order . This of course was extremely upsetting as we had guests and were looking forward to our delivery .
7 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Joan,
Thank you for contacting us and sharing your experience regarding your recent order. We are sorry that your delivery did not arrive at the time you expected and that this caused inconvenience during your planned gathering.
Please note that we serve as an independent ordering platform connecting customers with restaurants, and we have already forwarded your concern to the restaurant management for review.
We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.
Fantastic food
There was a delay with the delivery which was beyond their control (car breakdown). The food was out of this world
5 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Carole,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Placed an order through you and the…
Placed an order through you and the restaurant had closed down.
1 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.
Resposta da ChefOnline.co.uk
Dear Mr David,
Thank you for sharing such wonderful feedback. We are delighted to know you found our service seamless and simple. Hope to see you again at www.chefonline.co.uk
Resposta da ChefOnline.co.uk
Dear Mr Ben,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Long winded ordering and although you…
Long winded ordering and although you say you deliver to Lancing you declined delivery to BN15 8LN so I had to collect
1 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Edward,
Thank you for sharing your feedback, and we are truly sorry to hear about your recent experience.
ChefOnline provides the ordering platform, while the preparation and delivery are carried out by our partner restaurant. However, please be assured that we have already passed your comments to both the restaurant and our support team so this can be reviewed and addressed promptly.
We sincerely appreciate your patience and understanding. If you would like any further assistance, please do not hesitate to contact us at support@chefonline.co.uk and we will be happy to help.
Quick and easy to order
1 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Mr Summers,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food & find our platform user-friendly. Visit us again at www.chefonline.co.uk
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