Would give them 0 if we could. Over hour and half wait - rude staff who kept promising 10 minutes everytime - blamed the weather and being “busy” Average food - not worth it - go next door ras... Ver mais
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Veja o que dizem as avaliações
Such a simple solution to booking online. Easy and clear instructions. And a big bonus to be offered a discount too! A great service. And the food at Tamasha Handcross is fantastic!
A empresa respondeu
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais
A empresa respondeu
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ChefOnline.co.uk
Escrito pela empresa
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Informações de contato
Reino Unido
- support@chefonline.co.uk
- www.chefonline.co.uk
4,1
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da ChefOnline.co.uk
Dear Holdstock,
Thank you so much for your kind words! We’re delighted you enjoyed your experience with us. We truly appreciate the recommendation and hope to see you again very soon.
Very nice food 😋
Very, nice ,food was nice and hot, lots of food defo more then needed for 4 people, as requested changed one of the mains for us with no extra cost ,
14 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Chris,
Thank you for your kind feedback! We’re delighted to hear you enjoyed the food and that it arrived hot. We’re also glad the portion size and the requested change met your expectations. We truly appreciate your support and look forward to serving you again soon.
All round excellent experience
All round excellent experience. Choice, price and ease of payment.
9 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Keith,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience and that the choice, pricing, and ease of payment all met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Very happy with the quality of the…
Very happy with the quality of the meal.
The portions were very good.
Delivery was quick and the food was proper lush
9 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Laurie,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed the meal, found the portions generous, and received your delivery quickly. It’s great to know the food hit the spot!
We truly appreciate your support and look forward to serving you again soon.
Easy to use .
8 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Sheryl,
Thanks for sharing your thoughts! We’re glad you found the platform easy to use. We look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Rebecca,
Thanks a lot for the lovely feedback! We’re really pleased to know the ordering process felt easy for you. We look forward to serving you again soon
Resposta da ChefOnline.co.uk
Dear David Grayburn,
Thank you so much for sharing your experience! We’re glad to hear you found the prices affordable and your order was delivered on time. We look forward to serving you again soon.
Fantastic meal
Fantastic meal. Would highly recommend. Delivered very quickly and great value for money
6 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Suzanne,
Thank you so much for sharing your experience! We're really glad to hear your meal arrived quickly and that you found it great value for money.We look forward to serving you again soon
website needs improving
The website didn't work all that well. I did struggle to get the order placed. It kept saying it would send a code to me but then I hadn't even given my details so unsure how it was planning on doing it!! Got there in the end by going back and refreshing several times
5 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Ms Lisa,
Thank you for sharing your experience, and we apologise for the inconvenience caused.
Your feedback has been passed on to our technical team for review.
Could you please let us know which device you were using (iPhone, Android, or desktop) and provide a little more detail about the issue you faced during checkout? This will help us identify and resolve the problem more quickly.
You can email us directly at support@chefonline.co.uk
Superb restaurant
The bhajis were over cooked and inedible. I didn't complain because everything else was Superb as usual.
It is a great restaurant and an integral part of Stevenage Old Town.
4 de dezembro de 2025
Resposta da ChefOnline.co.uk
Dear Jayne,
Thankyou for your feedback. We are glad you enjoyed the meal overall, and we are sorry to hear the bhajis weren’t as expected. We’ll pass this on to the restaurant so they can look into it. We appreciate your support and look forward to serving you again.
I couldn’t pay by Apple Pay and I…
I couldn’t pay by Apple Pay and I wasn’t provided with an alternative option either.
The meal arrived and was then told at the door to pay cash. I explained, I couldn’t and told the delivery driver to tell the restaurant to call me and I would pay by card. 15 minutes later the driver returned and said i needed to pay and once again we went through the same conversation so I said I would call the restaurant immediately to pay which I did and all was settled. This was down to the app issues which isn’t great
30 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Nick,
Thank you for sharing your experience, and we’re very sorry for the inconvenience caused.
This particular restaurant currently only accepts cash payments, which is why Apple Pay or card options were not available at the time of your order. The repeated back-and-forth with the driver should not have happened, and we understand how frustrating that must have been.
We have shared your feedback with the restaurant so they can ensure clearer communication for future customers and avoid similar issues.
Thank you for your patience. We’ll keep you updated once we receive further information.
Our first time ordering online
Our first time ordering online! Too nervous before, but you made it simple enough for us to follow-Thank you!
29 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Paul,
Thank you for choosing us for your first online order! We're glad the process felt simple and easy. We look forward to serving you again soon
Good first time experience
Easy online ordering and on our food was ready for collection at our chosen time.
First time ordering this way and was a good experience.
28 de novembro de 2025
Resposta da ChefOnline.co.uk
Hello Kerry Aitchison,
Thank you for the wonderful feedback! We're delighted to hear your first online ordering experience was smooth and that your food was ready right on time. We look forward to serving you again soon!
Resposta da ChefOnline.co.uk
Hello Mr Brinkworth,
Thank you for your wonderful review! We’re delighted to hear that you found our platform easy to use. We look forward to serving you again soon.
Dreadful
Trying to use for first time.
Can't sign up, can't sign in, can't pay with card, can't progress to next page without selecting cash method.
No idea how long till food is ready.
All in all, hopeless system
29 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Jon,
Thank you for reaching out, and we’re very sorry to hear about the difficulties you experienced while trying to place your order.
We can confirm that your order was successfully received on our system. However, the issues you described with signing up, signing in, and payment selection are not expected behaviours, and we would like to investigate this further.
Could you please let us know which device you were using (iPhone, Android, desktop) and share a bit more detail about what happened during the registration and checkout process? This will help our tech team identify and resolve the issue promptly.
You can email us directly at support@chefonline.co.uk.
Thank you for your patience and for bringing this to our attention.
Exceptional service and food
Exceptional service and food. Highly recommend Shapla Spice.
29 de novembro de 2025
Resposta da ChefOnline.co.uk
Hello Gary Knowlson,
Thank you for your wonderful review! We’re pleased to hear you enjoyed the service and the food. Hope to see you again soon!
First time customer
Ordered online. picked a time slot. Food was ready bang on time. Mixed sharing starter was delicious and Garlic chilli chicken was really good. First experience and very pleased.
28 de novembro de 2025
Resposta da ChefOnline.co.uk
Hi Darryl,
Thank you for the wonderful feedback! We're delighted your order was ready on time and that you enjoyed the mixed sharing starter and garlic chilli chicken.
We're glad your first experience was great and look forward to serving you again soon.
The only offering for our local Raj
The only offering for our local Raj. Never works, always gets stuck in a loop. Always need to ring up and order. Recommend you get the number of your local and cut out these scamming sites.
28 de novembro de 2025
Avaliação não solicitada
No idea who you are
24 de novembro de 2025
Super friendly team and very yummy…
Super friendly team and very yummy food. The dhal, bindi, and tandoori chicken were delicious. Happy to have found a new local go to for authentic Indian food!
26 de novembro de 2025
Resposta da ChefOnline.co.uk
Dear Kate,
Thank you so much for the wonderful feedback! We’re really glad you enjoyed the dhal, bindi and tandoori chicken.We look forward to serving you again soon
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