Would give them 0 if we could. Over hour and half wait - rude staff who kept promising 10 minutes everytime - blamed the weather and being “busy” Average food - not worth it - go next door ras... Ver mais
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Veja o que dizem as avaliações
Such a simple solution to booking online. Easy and clear instructions. And a big bonus to be offered a discount too! A great service. And the food at Tamasha Handcross is fantastic!
A empresa respondeu
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais
A empresa respondeu
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ChefOnline.co.uk
Escrito pela empresa
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Informações de contato
Reino Unido
- support@chefonline.co.uk
- www.chefonline.co.uk
4,1
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problem with the code sending I tried to order from Tamasha in…
I tried to order from Tamasha in Lingfield but the code never was sent to my phone yet again!
So I ordered from this restaurant instead
31 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Adam,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the difficulty you experienced while trying to place an order.
We’ve checked our system and can confirm the verification code was sent and delivered successfully. In some cases, device settings or network delays may prevent the message from appearing.
As a food ordering platform, we act as a medium between customers and restaurants. We appreciate you raising this issue, as it helps us continue improving the ordering experience.
Resposta da ChefOnline.co.uk
Dear Elisa,
Thank you for your lovely feedback! We’re glad you always enjoy the food. We look forward to serving you again soon.
The food was on time and tasted great
The food was on time and tasted great, we'll definitely be ordering again
24 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Mark Spragg,
Thank you for your kind feedback! We’re delighted to hear the food arrived on time and tasted great. We really appreciate your support and look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear David,
Thankyou for your feedback. We are sorry to hear about the delay.
We can confirm that your order was placed successfully and sent to the restaurant. As a food ordering platform, we act as the medium between customers and restaurants, while preparation and delivery are handled by the restaurant.
We’ve shared your feedback with the restaurant for review.
Thank you for your patience and for bringing this to our attention.
Delicious food and ready for collection…
Delicious food and ready for collection efficiently. Food was hot and fresh.
21 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Daria and Jess,
Thank you for your feedback. We’re pleased to hear the food was ready for collection and arrived hot and fresh. We look forward to serving you again soon.
Easy to use.
21 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Mr Mallows,
Thank you for your valuable feedback! We’re happy to hear you found it easy to use. We look forward to serving you again soon.
Easy to order and accurate timing
Ease of order, no excessive fees, order on point including order time
19 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Niki,
Thank you for your valuable feedback! We’re glad you enjoyed an easy ordering experience, fair pricing, and an accurate, on-time order. We appreciate your support and look forward to serving you again.
Order not received 30 minutes wait on…
Order not received 30 minutes wait on arrival to collect not acceptable.
17 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Richard,
We’re sorry to hear about the issue you faced when collecting your order. We understand how frustrating delays at collection can be.
As a food ordering platform, we act as a medium between customers and partner restaurants. Your feedback has been shared with the restaurant so they can review the situation and improve their service.
Thank you for bringing this to our attention.
So quick and easy to order
17 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Customer,
Thank you for your feedback! We’re happy to hear you found the ordering process quick and easy. We look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Mark,
Thank you for your wonderful review! We’re delighted to hear you always enjoy the food and that our service is friendly and quick. We look forward to serving you again soon.
Beyond the expectations
Always nice to order a meal from. I could even collect food earlier as it was my daughter Birthday. The best Indian food in its price range *****
18 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Vladana,
Thanks so much for sharing your experience. We’re really pleased to hear everything went smoothly, especially being able to collect the order earlier for your daughter’s birthday. We look forward to serving you again.
Just what’s new a ap that is easy to…
Just what’s new a ap that is easy to use . Brilliant
17 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Mrs Brunton,
Thank you so much for your feedback! We’re delighted to hear you find the app easy to use. Brilliant to have you with us! We look forward to serving you again.
Resposta da ChefOnline.co.uk
Dear Simon,
Thank you for your feedback! We’re happy to know you found our service prompt and polite, with an easy-to-use website. We look forward to serving you again.
Swift easy and simple.
16 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Kim,
Thank you for your wonderful review! We’re pleased to hear that you found our service swift, easy, and simple. We look forward to serving you again.
Fast easy to use efficient service…
Fast easy to use efficient service provided me with a lovely Indian takeout. Would use again.
10 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Sue Hill,
Thank you for your kind feedback! We’re delighted to hear you found our service fast, easy to use, and efficient. It’s great to know you enjoyed your Indian takeaway. We look forward to serving you again soon!
Don't order via ChefOnline.
We ordered a take away from our usual curry house at 6.30 pm on NYEve. I know. Busy night. At 8.30 I called to cancel. I have tried to contact 3 x but have not had any reply so that is £51 out the window. BE VERY CAREFUL. I won't be doing that again (ordering via ChefOnline).
31 de dezembro de 2025
Avaliação não solicitada
Did not send order to restaurant AGAIN.
Did not send order to restaurant AGAIN.
Took 2 hrs to get the food. Useless
10 de janeiro de 2026
Resposta da ChefOnline.co.uk
Dear Paul,
Thank you for your feedback. We’re sorry to hear about the delay with your recent order.
We can confirm that the order was successfully placed through our platform. As we act as a medium between customers and restaurants, we have raised this issue directly with the restaurant so they can review what went wrong and avoid a repeat.
We appreciate you bringing this to our attention
Resposta da ChefOnline.co.uk
Dear Mr Tareq,
Thank you for your kind feedback! We’re really pleased to hear you enjoyed the food. We look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Barry Gray,
Thank you for your feedback! We’re glad to hear you found it very easy and straightforward to use. We look forward to serving you again soon.
Resposta da ChefOnline.co.uk
Dear Kay,
Thank you for the lovely feedback. We’re really glad to hear you enjoyed the food, pricing, and delivery experience. We look forward to serving you again soon.
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