Really pleased with my Cloud Nine purchase! I took advantage of the offer and received a free Hot Air Brush worth £139 with my straighteners. Fantastic value, and I’m delighted with both. Love a good... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I wanted to write a review about Cloud Nine’s excellent customer service. I contacted Cloud Nine about my Wide Iron straighteners, which I purchased in 2020. The straighteners themselves are still... Ver mais
A empresa respondeu
I love the product! But the delivery wasn’t great, it was advertised as next day delivery but did not receive it until 4 days later! ( my postcode was not listed on the unavailable for next day deliv... Ver mais
A empresa respondeu
I ordered the straighteners, which also came with a free mini hair dryer and the magical serum so received a really good deal. I originally purchased cloud nines quite sometime ago. I decided to upg... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de produtos para cabelo
- também em
- Fornecedor de Produtos de Beleza
- Loja de Eletrônicos
- Loja de Produtos de Beleza
- Serviço de conserto de eletrodomésticos
Sobre Cloud Nine
Escrito pela empresa
THE KINDER WE ARE TO OUR HAIR, THE STRONGER IT BECOMES.
At Cloud Nine, we maintain your hair's unique strength with kindness. No other styling tools adapt to your hair's specific needs to promote strength, glossiness and long-lasting health. This is the kinder future of hairstyling.
MORE SCIENCE. MORE HEALTH.
From straighteners with 11 heat settings and pressure-reducing Revive Mode® that prevent excessive heat damage, to Sericite®-infused materials that lock in moisture and hairbrushes that minimise breakages, our technology is carefully designed to protect hair every time you style.
SUPERIOR IN QUALITY, DESIGNED IN-HOUSE
Cloud Nine technology is carefully designed to protect hair health with every use. Each styling tool is designed and manufactured in-house to meet the highest standards of performance and longevity.
MORE DURABLE, LESS WASTE.
By creating tools that last, we reduce unnecessary waste and care for the planet. We also offer recycling of our old tools to keep them out of landfill.
Your hair is unique and responds better when styled at its perfect temperature. Our styling tools have customisable temperature controls so you can adjust the way you style to your hair type, reducing the damage caused by excessive heat. We're leading the way and invite everyone to join us in the kinder, future of hairstyling.
Leading 3-Year Warranty
Escrito pela empresa
- Style with the peace of mind
- Cloud Nine products are manufactured to the highest quality standards. In the unlikely event that your product develops a fault, our warranty covers repair or replacement within the guarantee periods.
Cloud Nine Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com, your order is covered by our 45-day money back guarantee, excluding personalised products.
Informações de contato
A2 HornbeamSquare West, HG2 8PA, Harrogate, Reino Unido
- 01423 223327
- info@cloudninehair.com
- www.cloudninehair.com
4,6
Excelente
11 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Cloud Nine
Thank you for your wonderful 5* review Jean! We are so pleased to hear that you are happy with your new straighteners and our quick delivery service.
Cloud Nine x
Fantastic product strongly recommend
Fantastic product, would strongly recommend.
2 de setembro de 2026
Resposta da Cloud Nine
Thank you Joy for sharing your 5* review. We are so happy to hear that you love our product and would strongly recommend it! Thank you for your wonderful feedback.
Cloud Nine x
I love my cloud nine’s and especially…
I love my cloud nine’s and especially for short thick hair
2 de setembro de 2026
Resposta da Cloud Nine
Thank you for sharing your 5* review. We're so happy to hear how much you love your Cloud Nine products, especially for your short, thick hair! Thank you for sharing your positive experience.
Cloud Nine x
Original black touch iron
As good as the ones I had previously for four years which I had used nearly every day and needed replacing as the plates were worn.
Excellent speed for heat up and leaves a smooth finish to your hair.
Very satisfied with my purchase and would recommend.
8 de setembro de 2026
Resposta da Cloud Nine
Thank you for your 5* review Christine! We're so pleased to hear that your new straighteners are performing just as well as your previous ones, and that you're enjoying the excellent heat-up speed and the smooth finish they provide. We appreciate your recommendation!
Cloud Nine x
Resposta da Cloud Nine
Thank you for sharing your 5* review.
Cloud Nine x
Resposta da Cloud Nine
Thank you for your wonderful 5* review Alyson! We are so pleased to hear you love our products and had a great experience with our customer service.
Cloud Nine x
Not for me
Given 3 stars for ease of ordering and quick delivery
But unfortunately accidentally burnt my forehead so only used it once will not use again. Have used curling wands before for many years and did thoroughly read instructions but this one is not for me.
8 de setembro de 2026
Resposta da Cloud Nine
Thank you Margaret for sharing your review. We appreciate your feedback regarding the ease of ordering and prompt delivery. We are sorry to hear about your experience with the curling wand and the injury you sustained. We understand this product wasn't suitable for you despite your experience with similar tools.
Cloud Nine x
Resposta da Cloud Nine
Thank you Sian for sharing your fabulous 5* review.
Cloud Nine x
Superb Customer Service
Absolutely 5 star experience with this companies customer service .
They dealt with the extraordinary experience/complaint that I had with my repair to my irons in a good manner .I do not want to go into detail about the experience as it would not be fair to the company considering how they handled it.
I would highly recommend this company due to the frequent emails on updates to keep the customer in the loop but most of all their superb customer service!..
14 de setembro de 2026
Avaliação não solicitada
Resposta da Cloud Nine
Thank you Nicky for sharing your 5* review. We are so happy to hear that our customer service team provided you with a 5-star experience, especially when dealing with an unexpected issue concerning your iron repair. We appreciate your understanding and your kind words about how we handled the situation. It's wonderful to know that our frequent updates kept you informed and that our service met your expectations. Thank you for highly recommending us!
Cloud Nine x
The service is exceptional!
I have been so impressed by the team at cloud 9. The standard service is brilliant but when I made a mistake and sent another item back in my return they got it back to me next day!!
The customer service team are next level and I can’t thank them enough.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Cloud Nine
Thank you for your wonderful 5* review! We are so pleased to hear that our team provided such excellent service, especially in helping you retrieve your item so quickly. We truly appreciate your kind words about our customer service!
Cloud Nine x
Resposta da Cloud Nine
Thank you for your fantastic 5* review Richard! We're so happy to hear that you experienced great service, fast delivery, and are pleased with the product.
Cloud Nine x
Fantastic Service
When my hair straighteners sadly broke, I rang and spoke with a very helpful person in Customer Services, who sent me through a link and instructions for returning the faulty product. It was so easy to follow, and I was kept updated on progress. Within 7 days I had received a replacement set of straighteners. A very happy Cloud Nine customer!
3 de setembro de 2026
Resposta da Cloud Nine
Thank you for sharing your wonderful 5* review! We're so pleased to hear that our customer service team was helpful and made the return process easy for you. We're delighted you received a replacement so quickly and are a very happy customer!
Cloud Nine x
Resposta da Cloud Nine
Thank you David for sharing your 5* review. We appreciate your feedback on the ease of our site and the quality of our product. We are glad you enjoyed your experience.
Cloud Nine x
Resposta da Cloud Nine
Thank you Louise for sharing your 5* review. We are pleased to hear you were impressed with our service.
Cloud Nine x
Worth the money and cheaper than the other brands out there
Saw a advert for Cloud Nine on Facebook and never sure where to believe or not especially when deals seem to be too good to believe. However went direct to Cloud Nine's own website did the usual check list I do and ordered the Cloud Nine Air Shot Pro with Volumiser. All I can say having thought about Dyson (expensive) and Shark (cheaper version) is that this was much better value. I ordered around mid day on a Friday and it arrived next day on a Saturday. Well packaged. Took a little of getting used to but when curling just make sure you have plenty of time when using for the first time like other people say it takes a bit of getting used to and one side always is easier than the other. Second time of using was much quicker and better results and the curls stayed in honestly and only used my usual mouse when drying a a small bit of hairspray
28 de agosto de 2026
Resposta da Cloud Nine
Thank you Corrine for taking the time to share your 5* review. We are delighted to hear about your positive experience with the Airshot Pro and Volumizer! It's wonderful to know that you found our product to be a much better value compared to other options you considered. We also appreciate your feedback regarding the initial learning curve for curling; we know that new styling tools can take a little practice, and we're so pleased that your second use yielded quicker and better results with lasting curls.
Cloud Nine x
Ok products but nothing spectacular.
Ok products but nothing spectacular.
I found the delivery service much slower than other companies
1 de setembro de 2026
Resposta da Cloud Nine
Thank you Christine for sharing your review. We appreciate your feedback regarding our products and delivery. We are actively working to improve our shipping times.
Cloud Nine x
I would highly recommend these
I would highly recommend these. They are straightforward to use and work exactly as intended.
4 de setembro de 2026
Resposta da Cloud Nine
Thank you for your wonderful 5* review Denise! We are so pleased to hear that you found them easy to use and that they performed exactly as you expected.
Cloud Nine x
Best straightens i love them .Delivery …
Best straightens i love them .Delivery was very quick would definitely recommend.
28 de agosto de 2026
Resposta da Cloud Nine
Thank you for your fantastic 5* review! We're so pleased to hear you love your straighteners and that the delivery was very quick. We truly appreciate your recommendation!
Cloud Nine x
Love all my Cloud Nine products and was…
Love all my Cloud Nine products and was so pleased to get a free hot air brush. Amazing 🥰🥰
4 de setembro de 2026
Resposta da Cloud Nine
Thank you for your wonderful 5* review! We are so pleased to hear that you love all your products and are enjoying your free hot air brush.
Cloud Nine x
I bought this Cloud 9 hairdryer to…
I bought this Cloud 9 hairdryer to replace my Dyson, which gave up after two years and one month; it is lightweight and dries quickly, but I am finding the buttons on the side take a bit of getting used to. I also have to hold down the start/stop button for about 3 seconds, but I am now used to that; I suppose it is to ensure you cannot accidentally turn it on or off.
On a more positive note I like that its lightweight and drys as fast as my Dyson did.
So it does its job well.
28 de agosto de 2026
Resposta da Cloud Nine
Thank you for sharing your review! We're so glad to hear that you're enjoying the lightweight design and quick drying time of your new hairdryer. We appreciate your feedback regarding the button placement and the start/stop function, and we're happy to know you've adjusted to them. It's fantastic that it's doing its job well for you!
Cloud Nine x
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.