Main attraction being Samsung accredited dealer able to offer extended warranties. Sale prices better than most and a website giving fullest details. A little slow to answer text queries but got... Ver mais
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Veja o que dizem as avaliações
I don’t like 1 star reviews but I can’t leave anything else, nothing has been good about my experience with Crampton and Moore. I ordered a tumble dryer on Wednesday 9/9, for delivery Friday 11/9. Ord... Ver mais
My order was delivered on schedule, and although there was a minor issue, it was promptly dealt with in a very professional manner by Harry, so thank you very much for sorting. Would definitely... Ver mais
A empresa respondeu
I recently bought a new dishwasher and oven from Crampton & Moore and was impressed throughout. They have a very good range, their pricing is highly competitive, and everything was handled efficie... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Crampton and Moore are one of the largest Independent Electical retailers in the North of England. We carry extensive stocks and most products can be taken away on day of purchase. We can offer demonstrations of all the latest technology including curved and 4K Ultra High Definition TV’s plus the latest music streaming and audio systems. We can even put together your choice of TV and sound bar or audio system for you to experience before you buy. Personal demo’s can be arranged by appointment with each store directly. All stores can arrange convenient delivery to your address using our own fleet of delivery vans. Best Prices - We won’t be beaten on price, we will match any price advertised locally to each store. We care about our customers and pride ourselves on excellent service, we want you to return and recommend us to all your friends. We know you’ll enjoy the difference from the large soulless national retailers we compete with. Experienced staff Large stocks Free demonstrations Best prices
Informações de contato
109 High Street, S35 9XA, Sheffield, Reino Unido
- 01226 350754
- customer.service@cramptonandmoore.co.uk
- www.cramptonandmoore.co.uk
4,2
Muito Bom
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
delivery
i was expe ting call before delivery safe. but no call came and delivered not on notified day.
27 de abril de 2026
Resposta da Crampton And Moore
Thank you for your feedback, and we’re sorry to hear about the issues with your delivery. We understand how important it is to receive a call before delivery and for the delivery to arrive on the scheduled day. On this occasion, we didn’t meet those expectations, and we sincerely apologise for the inconvenience caused. We appreciate you bringing this to our attention and will review this with our delivery team to help improve our communication and service going forward.
Kind Regards
Lauren
Crampton and Moore
Perfect from Order to Delivery
First class service, great prices, fast delivery and clear communication, I cannot fault this company at all, I will definitely use them again and recommend to my friends
27 de abril de 2026
Resposta da Crampton And Moore
Thank you for your fantastic review! We’re delighted to hear you were happy with our service, prices, fast delivery, and clear communication. It means a lot to know you’d use us again and recommend us to your friends. We really appreciate your support and look forward to helping you in the future.
Kind Regards
Lauren
Crampton and Moore
Great service
Efficient service helpful when requiring further information...delivery very slick 👌
28 de abril de 2026
Resposta da Crampton And Moore
Thank you for your great feedback! We’re pleased to hear you found our service efficient and our team helpful when you needed further information. It’s also great to know the delivery went smoothly. We really appreciate your support and hope to assist you again in the future.
Kind Regards
Lauren
Crampton and Moore
Resposta da Crampton And Moore
Thank you for your kind review! We’re delighted to hear you were happy with the delivery and found our team helpful. We really appreciate your support and hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
What more could you ask for
Good communication. Fast delivery and a good price. What more could you ask for.
28 de abril de 2026
Avaliação não solicitada
Resposta da Crampton And Moore
Thank you for the fantastic feedback! We’re so pleased to hear you were happy with the communication, fast delivery, and great price. Comments like yours mean a lot to us — thank you for choosing us!
Kind Regards
Lauren
Crampton and Moore
From start to finish good service.
27 de abril de 2026
Resposta da Crampton And Moore
Thank you for your kind feedback! We’re so pleased to hear you received good service from start to finish. We really appreciate your support and hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Everything you said you'd do
Everything you said you'd do, you did. Very happy customer
27 de abril de 2026
Resposta da Crampton And Moore
Thank you for your wonderful feedback! We’re delighted to hear that everything was delivered just as promised and that you’re a very happy customer. We truly appreciate your support and hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Bought a washer dryer and item was…
Bought a washer dryer and item was never delivered. No proper communication for over a week
27 de abril de 2026
Resposta da Crampton And Moore
We’re very sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide, especially regarding communication and delivery updates. We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention. We always aim to deliver within the estimated delivery timeframe, and we’re very sorry that on this occasion we did not meet those expectations.
Kind Regards
Lauren
Crampton and Moore
Best Service Ever
Best Service Ever. All my questions were answered very quickly and the service was incredible. On top of that the washer/drier I ordered was a great price so an extra bonus. Recommend this company to anyone and I never recommend anyone.
30 de abril de 2026
Avaliação não solicitada
Resposta da Crampton And Moore
Thank you so much for your amazing feedback! We’re delighted to hear that you had such a positive experience with both our service and your new washer/dryer. It’s great to know our team could answer all your questions quickly and help you get a great deal too. Your recommendation truly means a lot to us — especially from someone who “never recommends anyone”! Thanks again for choosing us.
Kind Regards
Lauren
Crampton and Moore
Missing Wall Bracket
Purchased a qe83s85faexxu TV which clearly states that it comes with a Full Motion Slim Wall Mount Support (Y22). When opened TV to find this wasn’t in the box I call. Firstly the agent hung up pretending he couldn’t hear me. When I did speak to a different person, they advised the advert states it can be used with this bracket and offered no help other than to return TV.
This wasn’t really an option as I wanted to TV worked before calling.
See below from company website to make up your own mind on accessories
Accessory
Remote Controller Model
TM2360E (UK Add TM1240A)
Full Motion Slim Wall Mount Support (Y22)
Yes
Webcam Support
Yes
Zigbee / Thread Module
Built-In
User Manual
Yes
16 de abril de 2026
Avaliação não solicitada
Resposta da Crampton And Moore
I am very sorry to hear that you are unhappy with our service. Both our advertisement and Samsung’s website advise that the product includes wall mount support, rather than the wall mount itself. I sincerely apologise for any confusion caused.
Kind Regards
Lauren
Crampton and Moore
Fobbed off to samsung with faulty tv
Fobbed off to samsung with faulty tv
Purchased a tv 2 months ago not cheap at £1000 ,which has developed fault crampton and more refuse to deal with it and just fobb me off to samsung will probably rnd up going through bank to claim
21 de abril de 2026
Avaliação não solicitada
Resposta da Crampton And Moore
Thank you for taking the time to leave your review.
I’m sorry to hear that you feel we have not been helpful—this certainly isn’t the experience we aim to provide. Having reviewed your order, I can see that we have made attempts to assist in arranging a repair.
To move this forward, please could you provide the serial number of your item? Once we have this information, we’ll be more than happy to continue assisting you. As Samsung is our registered repair agent, these details will allow us to progress your request more efficiently.
We appreciate your cooperation and look forward to resolving this for you.
Kind Regards
Lauren
Decent company to deal with.
easy to order. good delivery information. excellent service and good value. recommend without question.
30 de março de 2026
Resposta da Crampton And Moore
Thank you for your great review!
We’re delighted to hear you found the ordering process easy and that you were happy with the delivery updates, service, and value for money. Your recommendation means a lot to us.
We really appreciate your support and hope to see you again soon!
Kind Regards
Lauren
Crampton and Moore
Resposta da Crampton And Moore
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the communication and found our service professional. We truly appreciate your support and hope to assist you again in the future!
Kind Regards
Lauren
Crampton and Moore
Called me back after I could not select…
Called me back after I could not select delivery date. 5 Stars.
Got next day but delivery company failed to deliver.
Had to wait for the following day 1 Star.
31 de março de 2026
Resposta da Crampton And Moore
Thank you for your feedback.
We’re really pleased to hear that our team was able to call you back promptly and assist with arranging your order.
However, we’re very sorry to hear that the delivery did not go as planned and that you had to wait an additional day. We understand how frustrating this can be and apologise for the inconvenience caused.
We will continue working with our delivery partners to improve reliability.
Kind Regards
Lauren
Crampton and Moore
Delivery has never arrived (despite…
Delivery has never arrived (despite taking payment) I’ve emailed asking where it is - no response
31 de março de 2026
Resposta da Crampton And Moore
I’m sorry to hear that your delivery did not arrive as expected.
I have reviewed your order and can see that my colleague Harry has been in touch to advise that, unfortunately, the goods were damaged in transit. A replacement has now been dispatched, and I understand that you have been contacted regarding the updated delivery.
Please accept our sincere apologies for the delay and any inconvenience caused. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind Regards
Lauren
Crampton and Moore
Happy shopper
This is the first time I have used this company and the service was excellent. Ordered a double oven on Monday afternoon was delivered on Thursday morning. The price was cheaper than 2 other major retailers plus free delivery could not ask for better service. Had a few questions before I bought ovens and these were answered promptly so I could make a decision about my purchase. Will definitely used them again.5⭐️.
30 de março de 2026
Avaliação não solicitada
Resposta da Crampton And Moore
Thank you for your fantastic review!
We’re delighted to hear that your first experience with us was such a positive one. It’s great to know your double oven arrived quickly, the price was competitive, and that our team could answer your questions to help you make the right choice.
We really appreciate your support and look forward to assisting you again in the future. Enjoy your new oven!
Kind Regards
Lauren
Crampton and Moore
Bought a TV at the Harrogate branch
Bought a TV at the Harrogate branch. No idea what I wanted. Graham could not have been more helpful. Did not over-sell or pressurise. Great customer experience. Will certainly return.
1 de abril de 2026
Avaliação não solicitada
Resposta da Crampton And Moore
Thank you for your wonderful feedback!
We're so pleased to hear you had a great experience at our Harrogate branch. It’s fantastic to know that Graham was able to help you find the right TV without any pressure—that’s exactly the kind of service we aim to provide.
We really appreciate your kind words and look forward to welcoming you back again in the future!
Kind Regards
Lauren
Crampton and Moore
Easy website
Easy website, good Comms and great delivery of Samsung oven. Great service, just waiting now for my Jamie Oliver cook book, the claim was acknowledged on the website but no further Comms since.
30 de março de 2026
Resposta da Crampton And Moore
Thank you for your great feedback! We're really pleased to hear you found the website easy to use and that you were happy with the communication and delivery of your Samsung oven.
Regarding your Jamie Oliver cookbook claim, we're sorry for the lack of updates. Please feel free to contact our team directly with your details so we can look into this for you and provide an update.
Thanks again for your support!
Kind Regards
Lauren
Crampton and Moore
Should be today isn’t good enough when…
Should be today isn’t good enough when h have to book holidays for delivery
30 de março de 2026
Resposta da Crampton And Moore
Good afternoon,
I’m sorry that our previous communication was not as clear as it should have been.
Having reviewed your order, I can confirm that the delivery was successfully completed on 1st April as scheduled.
If you have any further questions or need any assistance, please don’t hesitate to get in touch.
Kind regards,
Lauren
Crampton and Moore
Delivery wasn’t delivered on designated…
Delivery wasn’t delivered on designated day. Received a text to say the were delivering on the 4th April and then another to say it will be 11th April. I’ve tried calling but no answer.
30 de março de 2026
Resposta da Crampton And Moore
I’m sorry to hear that your delivery has not yet been completed.
Having reviewed the tracking, I can see that the original delivery attempt was unsuccessful as a smaller van was required. The delivery was initially scheduled for 4th April; however, unfortunately, a system error prevented this from going ahead as planned.
We have now requested for this to be escalated, and the delivery will be closely monitored on 11th April to ensure everything proceeds smoothly.
Please do let us know once your delivery has been completed, and we will be happy to assist you further if needed.
Kind Regards
Lauren
Crampton and Moore
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