Outstanding service, going out of their way to help with a garment for my son. Totally brilliant. Thank you to Sophie for your excellent customer service. It was really appreciated :)
A empresa respondeu
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Veja o que dizem as avaliações
Crewroom quality has dropped massively. They used to supply quality rowing kit. When I ordered 2x identical elite shorts, firstly the wrong size arrived, the replacement then arrives in a completely d... Ver mais
A empresa respondeu
Things arrived, but communication about delivery was confusing and sometimes sent after things had already been delivered. Kit looks fine, but some more info on leg length and rower height in size cha... Ver mais
Bought a Hi-Viz Gilet last year. Exactly what I was looking for to use both in a boat and on the bike. Excellent quality, correct sizing, delivered on time. I also found the telephone advice when buyi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Back in 2000 we began life as a kit shop and juice bar set up for local rowers in Putney. Today we're producing performance training and racing clothing for rowers, runners & general outdoor lovers across the world. Our company is founded on passion, determination and innovation. It’s derived from our heritage in rowing and it's at the heart of everything we do – in our attention to detail, our considered approach to product design and fabrics, and our genuine love of the outdoors. It’s what sparked the idea behind the brand and it’s what drives us forward – like every great athlete – to work hard and to be the best at what we do. Come take a look.
Informações de contato
Crewroom HQ, Embankment Studios Putney, SW15 1LB, London, Reino Unido
- 020 8877 3888
- enquiries@crewroom.co.uk
- www.crewroom.co.uk
4,2
Muito Bom
223 avaliações
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Respondeu a 100% das avaliações negativas
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I love Crewroom
I love Crewroom! Their stuff is always top quality and great value. Their leggings do truly magical things for your figure and they last for years. It’s a good honest small company to support with your custom. Full marks from me!
8 de junho de 2020
Avaliação não solicitada
No much communication for tracking…
No much communication for tracking purposes so waited a while to receive this.
Given the situation with Covid 19 some services are slow but it would be a good practice to send a dispatch email in the future.
4 de junho de 2020
Avaliação não solicitada
Great quality and well designed rowing…
Great quality and well designed rowing kit. Stylish and functional. Thank you Crewroom!
3 de junho de 2020
Avaliação não solicitada
Will not be buying from this crew…
Will not be buying from this crew again.Poor value. £39 is a lot to pay for a rather anonymous pair of rowing shorts which were made in an economically developing country. The material and padding (minimal) are cheap synthetics. This product is exploitative of UK customers.
3 de junho de 2020
Avaliação não solicitada
Resposta da Crewroom
Dear AD
Thanks for getting in touch. We're really sorry to hear of your dissatisfaction with the product you have purchased. We have to admit, we are quite shocked by your feedback as we have worked incredibly hard to build a loyal customer base and a reputation for supplying high-quality performance garments.
Crewroom is an established brand and we’ve been supplying grass roots and elite athletes for almost 20 years now. With a proud heritage in the rowing world, we’ve used our knowledge and understanding of performance fabrics and the needs of endurance athletes to develop our products.
We firmly believe in sensible manufacturing and making products which last. We purposely work with small and medium sized factories so that when we grow, they can grow too. We also invest in our manufacturing base to constantly improve facilities and provide training.
As you can see, we’re passionate about our kit and what it does – and so we are really sad to receive such negative feedback, something which we are compelled to dispute. However, in-line with our returns policy, we’d be happy to arrange a refund for you upon receipt of the returned item.
Wishing you all the best,
Crewroom
High Quality kit
Good high quality material. Fits the needs of the sport by being water resistant at the least (even layers that aren't necessarily outer layers). Clothing for both rowers and coxes which is important especially for the cold weather.
3 de junho de 2020
Avaliação não solicitada
amazing product quality
Amazing product quality, great performance features. Delivery arrived in the midst of covid epidemic halfway around the world!
12 de maio de 2020
Avaliação não solicitada
Great service and range of products
Great service and range of products, not only with the refinement to move with rowers but also for those of us 6ft tall. My only ask is for a 36” inside leg navy blue tracksuit trouser.
3 de abril de 2020
Avaliação não solicitada
Excellent quality
Products arrived on time and packaged well.
Quality is really high - I really like the hoody and the rowing AIO
18 de fevereiro de 2020
Avaliação não solicitada
Easy to use site
Easy to use site. Speedy delivery. Item as described.
18 de dezembro de 2019
Avaliação não solicitada
Prompt delivery and returns
Prompt delivery and returns. Excellent thank you.
18 de dezembro de 2019
Avaliação não solicitada
Great customer service
Great customer service, very friendly staff, and quick in replying!
13 de dezembro de 2019
Avaliação não solicitada
Plain JL rowing shorts
Plain JL rowing shorts. Way overpriced for a pair of ordinary lycra shorts. More fool me!
15 de novembro de 2019
Avaliação não solicitada
Resposta da Crewroom
Dear Dave, We are sorry to hear you feel this way. We are the UK distributors for JL Racing, and think their specifically designed rowing shorts are worth the money.
Great service
Great service. Very happy with my purchase 👍😁
13 de novembro de 2019
Avaliação não solicitada
Lovely piece of kit
Lovely piece of kit, fast service and reasonable pricing.
9 de setembro de 2019
Avaliação não solicitada
great quality product and service to…
great quality product and service to match
24 de agosto de 2019
Avaliação não solicitada
Very pleased
Items delivered as promised and of good quality. Will buy from Crewroom again.
7 de agosto de 2019
Avaliação não solicitada
Excellent products & customer service
Excellent products & customer service. Quick delivery. I would highly recommend Crewroom.
I had to exchange some of the sizes, they were very friendly and helpful. I will definitely be buying from them in the future.
15 de julho de 2019
Avaliação não solicitada
Great product and super quick service
Great product and super quick service. Bamboo material hat is excellent in this hot weather when running.
13 de julho de 2019
Avaliação não solicitada
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