First spoke to Harry a couple of weeks prior to confirming my booking, as had some basic questions. Rang back and was put through to Harry again who picked up where we had previously left off.... Ver mais
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Veja o que dizem as avaliações
Andi was an great person to trust with booking a cruise. It's our third booking with CK and Andi. Any queries were dealt with quickly and efficiently.the itinerary and price suited us perfectly. Defin... Ver mais
Booking is always straightforward and staff knowledgeable and helpful. Andy who took our call handled our queries and the next day after receiving the confirmation I messaged him to question somet... Ver mais
Excellent service received from Harry. So professional, patient and knowledgable. I have now booked 2 fantastic cruise packages for next year for 8 adults per cruise and will recommend and continue... Ver mais
Detalhes da empresa
Escrito pela empresa
Best Bespoke Cruise Holidays at best prices available, whether it's Asia, Far East, Australia, Africa, Hawaii, Indian Ocean, Caribbean, South America, We got you covered! Bespoke Cruises at affordable prices, ABTA & ATOL bonded company so bookings are financially protected
Informações de contato
66 park way, HA4 8NR, Middlesex, Reino Unido
- 02071830077
- info@cruisekingdom.co.uk
- www.cruisekingdom.co.uk
4,9
Excelente
390 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thankyou
Andy who talked us through the booking process was excellent and made a great job of explaining all the details.
Easy when in the hands of competent professionals.
16 de maio de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Fluff,
We’re so glad to hear that Andy provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
Pleased with his Dr service and continue…
Pleased with his service and continue to use your company for the next cruise.
16 de maio de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Thimma,
Thank you for sharing your experience. We're pleased to know our team provided the level of service you expected. Your satisfaction is always our priority.
We hope to welcome you back again soon!
Regards,
Cruise Kingdom Team
Harry was very helpful
Harry was very helpful. Gave me all of the information I needed to complete the booking and followed this up with email confirmation. Thank you Harry.
7 de maio de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Customer,
We’re so glad to hear that Harry provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
Clear pricing & knowledgeable
Clear pricing, great knowledge. Very friendly and gave different options. Arranged a call back and it happened on time
6 de maio de 2025
Avaliação não solicitada
Excellent service Andy was very patient…
Excellent service Andy was very patient and helpful and did everything possible to accommodate us,,, Andy’s a credit to the company THANKS
15 de abril de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Colin,
We’re so glad to hear that Andy provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
I got a call back about a Cruise from…
I got a call back about a Cruise from Japan,that I was looking to go with my husband and 23 yr Son & spoke with a Representative called Andy in the last half hour.
I found him very rude.
He said the Cruise is gone & I asked if there was anything else coming up free for 1 Balcony & 1 inside.
He said there is nothing left.
So I put down the phone & he rang back a minute later & said it's available.
I asked his name & I then put the phone down.
I cannot believe the terrible Customer service from him..
Disappointed
Cathy
11 de abril de 2025
Avaliação não solicitada
Helpfull,gave very knowledgeable…
Helpfull,gave very knowledgeable advice. Explain all aspects we queried with easy to understand answers, we liked that he did not expect us to get the answer from an app.
27 de março de 2025
Avaliação não solicitada
Harry was very professional
Harry was very professional, knowledgeable and respectful.
He wasn’t pushy as some salesmen can be. Thanks for all your help Harry
25 de março de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Norman,
We truly appreciate you taking the time to share your experience. It's great to hear you were pleased with our service.
We hope to welcome you back again in the future!
Regards,
Cruise Kingdom Team
Andy was excellent and knowledgeable
Andy was excellent and knowledgeable. He went Through the details and looked at the best options that suited us. Due to this great service we further booked another cruise with him. A great asset to your orgainisation
22 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Ashwin,
Thank you for sharing your thoughts and booking your cruise with us! We're delighted to hear that Andy, our top seller, contributed to a positive experience. It’s always a pleasure to assist you!
Should you need anything else, please don't hesitate to get in touch. We look forward to welcoming you again soon.
Regards,
Cruise Kingdom Team
Good point of contact informative &…
Good point of contact informative & friendly.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Robert,
We truly appreciate your feedback and are delighted to know that you had a great experience booking your cruise with us. Providing exceptional service is always our priority.
If you need any further assistance, please feel free to get in touch. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Knowledgeable professional people best…
Knowledgeable professional people best prices
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Daniela,
Thank you for choosing Cruise Kingdom! We’re delighted to know that you had a positive experience booking your cruise. We always strive to provide outstanding service and make your experience as enjoyable as possible.
If you need any further assistance, please let us know. We can’t wait to see you again soon!
Regards,
Cruise Kingdom Team
Harry and advise
As not experienced cruisers we were very cautious about booking with Cruise Kingdom!! However the service we received from Harry is to say the least, way above and beyond expectations!! Thank you Harry for your patience and fantastic service. You are a star 🌟
18 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Danuta,
We’re so glad to hear that Harry provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
Very friendly staff
The staff member (Harry?) was very friendly and polite. He was knowledgeable about the cruise deals and products on offer.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Brian,
We truly appreciate your feedback and are so glad you booked your cruise with us. Harry always goes the extra mile, and we’re happy to know your experience reflected that.
If you need any further assistance, please feel free to reach out. We can’t wait to welcome you back!
Regards,
Cruise Kingdom Team
Clear and helpful customer service…
Clear and helpful customer service seeking to meet our needs to the letter.
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Stephen,
We’re so pleased to know that you had a great experience booking your cruise with us. Our team is dedicated to providing excellent service, and your feedback is truly valued.
Should you need any further help, please reach out anytime. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Harry was pleasant and efficient
Harry was pleasant and efficient. He is very customer oriented and explained all our options and queries, with patience and knowledge.He made very helpful suggestions, about enhancements for our holiday.
I feel confident dealing with him.
He is an ideal man for the job.
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear M Evans,
We truly appreciate you choosing Cruise Kingdom for your cruise. Harry is dedicated to providing the best service, and we’re delighted to know he made your experience enjoyable.
If there’s anything else we can do for you, please feel free to reach out. We look forward to welcoming you back on board soon!
Regards,
Cruise Kingdom Team
Taking time to deal with questions!
After finding the cruise deal on Travel Supermarket, where the information was clearly displayed, it was easy and quick to get through to Customer Service by phone. Andy was polite, patient and helpful in answering my questions about the package and explaining the T&Cs of the deal, which gave me the confidence to book the holiday. His colleague, Bernie also provided good customer service when I phoned the next day. I'm excited and looking forward to this journey and hope that my experience of Cruise Kingdom will continue to be positive.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Leila,
Thank you for booking your cruise with us! We’re thrilled to hear that Andy made your experience a pleasant one. Providing great service is our priority, and it’s wonderful to know we achieved that.
If you ever need assistance or have questions, please don’t hesitate to get in touch. We’re excited to see you again soon!
Regards,
Cruise Kingdom Team
Excellent customer service by Andy
Andy is a very knowledgeable, helpful person who was extremely kind and sincere during our two conversations and was able to book flights to suit us and the whole cruise. Andy explained everything in detail and was in no rush to complete.
Looking forward to now being on the cruise now and hopefully having the same experience. Well done.
16 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Susan,
Thank you for choosing us for your cruise! We’re delighted to know that Andy helped make your experience a memorable one. Your positive feedback is truly appreciated.
Should you need any further support, please don’t hesitate to reach out. We’re looking forward to seeing you again!
Regards,
Cruise Kingdom Team
Amazing Andy
Andy was amazing - so knowledgeable, understanding and patient. He was also really quick to respond to phone calls. It was a pleasure dealing with him.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Lindi,
It’s always a pleasure to hear from our guests! We’re glad that Andy, our top seller, made your cruise booking process smooth and enjoyable. Thank you for choosing Cruise Kingdom!
Please let us know if there’s anything else we can assist you with. We’re excited to welcome you back soon!
Regards,
Cruise Kingdom Team
Andy was extremely patient with us…
Andy was extremely patient with us answering all questions and going over all the information to ensure we were clear on what we getting.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Linda,
Thank you for your kind words and for choosing Cruise Kingdom for your cruise! We’re delighted to know that Andy made such a positive impact on your experience.
If you need any further support or have questions, please reach out to us anytime. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Always extremely helpful and patient.A…
Always extremely helpful and patient.A pleasure for me to talk to Andy.
2 de janeiro de 2025
Avaliação não solicitada
Resposta da CRUISE KINGDOM
Dear Pauline,
We’re so glad to hear you had a great experience booking your cruise with Andy. Our team always strives to make your journey smooth and enjoyable, and your feedback means a lot to us.
If we can assist you further, please reach out anytime. We’re looking forward to your next adventure with us!
Regards,
Cruise Kingdom Team
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