Cycle Solutions Avaliações 4.540

Bike arrived really quickly in perfect condition.

Great service quality bike

Everything went smoothly. No complaints here at all.

The bike arrived just over 1 week after ordering through the cycle to work scheme. I was given good advice over various different options I was considering.

I paid extra for puncture resistant tyres and was told that they would be fitted to the bike before it was shipped to me. This was not done, and subsequently, I had to pay £30 to my local bike place to have them fitted which was frustrating. If the tyres had been fitted as I was advised, I would have given a higher rating.

Great customer service from start to finish. Helpful and not intrusive/persistent. Told me everything I needed to know at the right times.

Really helful and knowledgeable staff at Trek store Uplands Swansea which made the process very easy. Would highly recommend this store.

Amazed how quick it took to sort out and arrived on time and extremely great condition lovely bike

Product was delivered on time and with no issues, great bike, great service!

Ordered and delivered in a week. Had a phone call a couple of days before it got delivered saying the bike had been serviced and all I had to do was the peddles and straighten the handle bars. Bike came perfect.

Order was processed quickly with easy and helpful collection.

A very bad business avoid at any cost major malfunction within the first 3 months and they will not engage at all. A shocking lack of customer service.
You are on your own and given this an online business, buyer beware.
I'm taking the complaint to trading standards.

customer service was great, they phoned me when they could deliver, also made sure it was the correct item i have ordered, I am happy with the bike.

EXCELLENT, Easy process and the bike arrived already built. Would definitely recommend

Website was easy to navigate and find what I wanted. Lots of information on how the scheme works. Pricing and savings made clear. Staff really helpful and once the order was made the bike arrived really quickly, made and ready to go. I will use this company again in the future.

The website is very easy to use and has clear guidelines. I visited a shop on Saturday and received an order which I uploaded onto cycle solutions web site on Monday. All approved quickly and notified my bike was ready to collect on Friday. Excellent process overall and will recommend to colleagues in my company, Glasgow Life.

Excellent end to end experience, would definitely recommend

Great range of bikes and other accessories / related products. Quick turnaround of order and easy communications with customer service