Cycle Solutions Avaliações 4.540

I got a bike through the Cycle to Work Scheme. End to end the process was well signposted and executed. I also found staff I emailed or spoke with friendly and helpful. And I'm enjoying the new bike, having cycled to the office with it this morning.

One of the worst companies I have ever had to deal with. A warranty that doesn't cover anything. The derailleur got bent as the chain was not aligned properly. Didn't realise this as rode the bike and the chain snaps. Emailed them and said nothing they can do as its wear and tear. I advised totally understand that not my first bike had Mountain Bike and road bike before this and both lasted for years without any problem. This brand new bike after riding it once the chain snaps off. Took into halfords to check and they advised the derailleur wasnt on straight hence why the chain pulled and jammed in the gear change. To my dismay they have advised they will not do anything and apparently they are cyclists haha. What a joke. Wish I never spent a penny with this company.

Super fast turnaround of cycle delivery. A little disappointing shifter batteries arrived flat and had to be replaced before using for the 1st time.

Very smooth initial ordering/delivery process through C2W. Was very anxious about the product as saw a lot of bad reviews on google after ordering, however bike arrived in good condition on time as expected. Took it for a service before riding it and there were a few small setup issues (derailleur slightly off, handlebars too wide, bar tape a bit enthusiastic) but they were minor and did not impact function. Overall very happy

Ordered and delivered within a very small timeframe - no issues at all

Fantastic service and company

Great service. Quick delivery. Easily contactable for questions and queries.

Great choice of bikes with a good discount. The process was easy to complete and once my employer authorised my application, I had my bike the next day. The bike came fully assembled (including the tyres). I would highly recommend the guys for your new bike.

Really quick turnaround from ordering to delivery

I don’t often leave reviews for companies but the customer service there is horrendous.

I tried to help them out in every way I could when a parcel was dumped incorrectly outside my house, but instead of a thank you they gave out my personal details to someone random and then blamed me for the mistake.

If that’s the way they treat people who try and help them I wouldn’t trust them with anything.

Amazing Exp! Quick Shipment 👍

The delivery was very prompt a few days ahead of time. The representatives from the company spoke to myself on a few occasions, to see if there was anything else they could assist me with. Very helpful & pleasant staff

Cycle Solutions made the process of ordering a bike through my work's cycle to work scheme a pleasure. The process was simple and easy and the service and delivery was excellent and very quick.

Very slick and quick process.

Bikes are really good quality, great prices, cycle scheme is available with great finance bike comes with warrenty, had one bike with the scheme and had really good customer care.

Well communicated. Offered advice on bike size and when delivery would be.

Extremely quick dispatching of mountain bike & very good communication throughout.

As soon as decided on the bike, I went on to the site, and filled the form, submitted, I did call just to clarify a few things, the customer service was, very helpfull, and they answered all my queries, the turn around was very swift, highly reccomend, for speed and great customer service.