One phone call to reserve cruise and then perfect planning from Claire. No stress for us, we know everything will be done to perfection. We tell everyone we meet about Deluxe Cruises, encouraging... Ver mais
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Veja o que dizem as avaliações
As usual De Luxe Travel provide the best possible service any travel Co could provide. All the staff there are superb and helpful. They are led by Lesley who is brilliant at making clients feel imp... Ver mais
We really enjoyed our cruise Seabourn are excellent good food excellent service and staff. We had no complaints at all first class Looking forward to another cruise Thanks for your friendly and gr... Ver mais
We have been using Deluxe for 10 years and that in itself should say a lot! Great service, fast and efficient with written confirmation landing in inbox quickly. Price invariably better than most and... Ver mais
Detalhes da empresa
Sobre Deluxe Cruises
Escrito pela empresa
Deluxe Cruises is a specialist travel company passionate about luxury and niche cruises. With over 30 years in the luxury cruise business, Deluxe Cruises is one of the leading luxury cruise agents. Working with major Luxury Cruise brands, including Regent Seven Seas Cruises, Seabourn Cruise Line and Silversea, we offer a unique, personalised service. Contact Deluxe Cruises today to speak to one of our knowledgeable cruise concierge team on 01202 767926
Visit our website Contact UsInformações de contato
14 Seamoor Lane, BH4 9AU, Bournemouth, Reino Unido
- 01202767926
- concierge@deluxecruises.co.uk
- www.deluxecruises.co.uk
4,8
Excelente
175 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Advice from experts in the field
Well-informed staff offer a personalised service
4 de janeiro de 2024
Resposta da Deluxe Cruises
Thank you for taking the time to comment about Deluxe Cruises Concierge Service. It is very much appreciated! with kindest regards Lesley
Anchors Away
We have had the pleasure of being looked after by Lesley and her team for over 20 years.
The company has always been professional and competitive on price.
The new website is easy to use.
You are not only just a customer you become one of the family.
We have recommended many new and satisfied clients to Deluxe Cruises.
6 de janeiro de 2024
Resposta da Deluxe Cruises
What lovely comments - thank you! We enjoy looking after you! best wishes Lesley and 'les girls' !
Antartica is the mort beautifil voyage…
Antartica is the most beautifil voyage i i have ever made ...deluxe cruise is a wonderful company...i made probably 12 cruises with them and Seabourn
19 de janeiro de 2024
Resposta da Deluxe Cruises
Thank you for your kind comments! The photographs of Antarctica look stunning - you have whetted my appetite ! Very best Lesley
Always helpful and professional
5 de dezembro de 2023
Taken care of every step of the way and…
Taken care of every step of the way and delivered real value.
8 de janeiro de 2024
Resposta da Deluxe Cruises
Thank you! We very much appreciate your taking the time to support us on Trustpilot. Do you know that your first booking with Deluxe Cruises was in 2006!! very best Lesley
Always get great service with friendly…
Always get great service with friendly knowledgeable staff
21 de janeiro de 2024
Resposta da Deluxe Cruises
Thank you for taking the time to support us. We very much appreciate your kind comments! best wishes Lesley
We have booked with Deluxe since 2012…
We have booked with Deluxe since 2012 and they provide a very good professional service. Great team led by Lesley x
1 de fevereiro de 2024
Resposta da Deluxe Cruises
Thank you for your kind comments. We love taking care of our friends 'down under' !! best wishes Lesley
Excellent personal efficient service
Excellent personal efficient service.
I feel safe and secure booking with Deluxe cruises.
I would highly recommend anyone booking a cruise to book with them.
In this uncertain world is good to have a recognisable person at the end of the phone incase you have any concerns.
7 de janeiro de 2024
Resposta da Deluxe Cruises
Thank you for your very kind comments. We very much appreciate them. It is always a pleasure to take care of you both. Best wishes Lesley
Unbeatable personal service and great pricing
We've been booking luxury cruises with Lesley and her Deluxe team for 15 years. Fantastic, personal service offering highly competitive pricing. Nothing is too much trouble and they always go above and beyond what is required. No call centres here - a small team of polite, professional and knowledgeable agents. Very happy to recommend.
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da Deluxe Cruises
Thank you! We love looking after you and it was lovely to see you at our Chewton Glen cruise show. Helen and I hope you join us on a future cruise! Best wishes Lesley
Familiar layout and familiar faces
Familiar layout and familiar faces.
I especially like the hosted dinners as I travel alone.
17 de dezembro de 2023
Resposta da Deluxe Cruises
Thank you for taking the time to write a review for us. It is very kind of you. with kindest regards Lesley
South Pacific Odyssey Whole cruise and flights smoothly put…
Whole cruise and flights smoothly put together with lots of info available . Efficient and friendly staff who go the extra mile with their customers . Recommend them to everyone cruising
21 de outubro de 2023
Resposta da Deluxe Cruises
Thank you for your kind words! It was a great pleasure to cruise with you and I hope we share another cruise together. Best wishes Lesley
Quick and Efficient
Quick response, very knowledgeable and efficient booking process
29 de dezembro de 2023
Resposta da Deluxe Cruises
Hello Chris Thank you very much for your kind comments. I was a pleasure to take care of you and hope your forthcoming cruise is a great success! with kindest regards Lesley
Seabourne Venture Antartica
Seabourne Venture was a great experience visiting Antartica. The service and attention to detail was excellent and Deluxe cruises looked after all our arrangements, flights and transfers. We have cruised many times with Deluxe Cruises.
30 de outubro de 2023
Resposta da Deluxe Cruises
Hello Bernard and Diana
thank you very much for your kind comments. It has always been a pleasure to take care of you and ensure you have a lovely cruise!
with kindest regards
Lesley
Always very helpful and prompt
3 de dezembro de 2023
Resposta da Deluxe Cruises
Hello Nicola
Thank you for your very kind words. It is a pleasure to take care of you and I hope your forthcoming cruise is truly memorable!
with kindest regards
Lesley
Well done Deluxe Cruises
We would highly recommend Deluxe Cruises, always professional and friendly, we wouldn't use anywhere else they always go above and beyond and very informative, we would also like to give a big thank you to Susan, we look forward to booking with you again soon. Congratulations Lesley on your super team.
11 de outubro de 2023
Resposta da Deluxe Cruises
Hello Sharon
thank you very much for your lovely comments. It is always a pleasure to take care of you.
with kindest regards
Lesley
Always great people to deal with
19 de outubro de 2023
Resposta da Deluxe Cruises
Hello Russel
it is always a pleasure to take care of our Australian friends. Thank you for taking the time to write this. We look forward to you booking your next adventure!
with kindest regards
Lesley
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