We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Sales assistant was very informative and helpful she has obviously been trained extremely well. If I was to come back I would be looking for her to help.
A empresa respondeu
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver mais
A empresa respondeu
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido
- 0333 999 9740
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very helpful staff
We were given all the help and information as we chose our new sofa and 2 chairs
2 de agosto de 2026
Resposta da DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Resposta da DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
Excellent service, all staff were very friendly and very helpful
31 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Sales person was superb and very helpful
30 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Anthony was very helpful and knowledgeable about the product and services offered by DFS. I would definitely shop at DFS again.
Anthony was very helpful and knowledgeable
29 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Wry friendly staff
Very friendly staff, always attentive and with the right attitude.
21 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Sofa ranges well layed out to view…
Sofa ranges well layed out to view sales person very helpful and not pushy to buy and very informative
18 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello Robert,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
New family sofa
Good selection of sofas to look at. Antony was very informative and helpful. Service was professional.
27 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very happy with whole experience
Very happy with whole experience . We were left to look around and the offer of help was given but young woman stayed back until I asked for advice. The young woman was polite and very pleasant and definitely knew her stuff.
26 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great help from the lovely advisor in…
Great help from the lovely advisor in store today. Couldn’t do enough to help and resulted in purchasing our couch that’s day.
26 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Attentive staff willing and ready to…
Attentive staff willing and ready to assist. Clear and professional information of options given with no hard sell.
26 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
We were greated with a friendly person…
We were greated with a friendly person very polite and informative about the products they are selling . Very helpful helping us make the decision on what furniture we wanted to buy .
25 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Amazing Service.
I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.
24 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Marty.
Kind Regards,
Jordan
DFS Customer Support
Very helpful customer service and found…
Very helpful customer service and found our perfect sofa
24 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Bought from DFS for years now
Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy
22 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff very helpful
Staff very helpful was delivered a sofa that had to got straight back
Assistant Manager sorted out the problem quickly and professionally so just waiting on the new sofa being delivered to my mother-in-law with no more hiccups
22 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
lady who served me was very helpful and…
lady who served me was very helpful and explained everything to me, nice person.
22 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Branch Ayr
DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.
19 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello Colin,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
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